I have been using TurboTax for about a dozen years or so, and I obviously think it's pretty good or I would have tried something else. But it's not perfect, so hopefully they don't take their foot off the gas. I do like the step-by-step approach. This year I had some difficulty entering the info for a home refinance --- I think they need to clean up that section to allow for ALL POSSIBLE SITUATIONS. It can get complicated, so that may be a challenge, I don't know.

Are you looking for constant upsell attempts? A new improved way of importing financial data that doesn't work at all? Or if it does, gives Intuit access to all your data to sell? Look know further than this absolute steaming pile of crap! We've used this program since 2005. We will be going elsewhere next year.

Once you enter the 1095A, it will not allow any addition medical expenses. Therefore, it blocks any medical entry on the Alabama return. Particularly if you are not itemizing on Federal. Expenses should be allowed regardless as it carries to the state return which has a lessor threshold. Overall, it is a great product.

I have used Turbo Tax for many years now. However, this year has been a disappointment. problems with forgetting the IP PIN. now it looks like I have to mail in paper documents. Download from my financial group did not work, requiring a call to your help desk. ( they were helpful) Overall things did not flow well.

The UI increasingly the last few years but especially 2025 is getting difficult to follow, especially as regards to certain incomes and deductions. Example 1099-DIV, one wishes the same investments reported on the same line with explanation but especially if one allows automatic download it creates "new entries" that are not well detailed. Also the option to go form by form on certain things like business expenses and certain costs just is difficult to get to and find. Not liking this app at all anymore. Used to love it.

Getting any help is ridiculously non-existent. Looks like the only way is if I purchase another $60 item. I just want my taxes filed. They were rejected and what TT puts in does not match what was printed out. TT really dropped bigt ime this year. Been using it for years with no problem. This year worthless. This is the last year I use TT. It really upset me you took ItsDeductable away. This made things a lot more difficult. Also, some of the figures that were transferred from last year did not match up with what was on the printed copy. Specifically, AGI. There were some areas that were more confusing. This year you asked for the AGI of myself and my wife separately yet this did not show anywhere on my printed return.

I have been using your software for more than 30 years. The upselling features that have been added in the last several years I find annoying. Also when paying for the state from the Federal refund I was FORCED to pay the $45 Audit Defense which I did not need. It was not clear in the software screens how to avoid ths. I find this to be predatory.

too many software glitches throughout the Federal interviews and forms, such as: frequent inability to enter supporting details, inability to scroll to correct month to enter credit card payment information. I've been using TurboTax since the mid-eighties consistently - this is the last year though. The software was released without adequate proofing for errors.

Technology and ability to navigate remained easy, but misleading prices. Advertised for being free to efile federal, that was not the case, it was an extra $40 at the end to file. Advertised to being free to efile one state, that was not the case, it was $25 with a $10 credit at the end to file. Also, advice is now $60.

Help Turbo tax Deluxe will not allow me to efile? never had this problem in 14 years with Turbo tax. It is asking for a correct zip code on a Capital Bank and Trust form for my Wife. It is the same as my form and it accepts it. Need to file BY tomorrow.