1. When I want to save my 2025 PDF tax returns, TurboTax keeps sending me to my 2023 tax folder even though I change it to 2025 every time. 2. When I use the PDF Fill & Sign option on my PA PDF return to enter the date, the "SELF-PREPARED" text turns to garbage (it looks like Arabic text).

TurboTax made hundreds of accurate computations, but at the end, when I was filing an amended state return, TurboTax made one glaring mistake. I had filed a paper return to the state, and this same state requires amended returns to be filed on paper. However, TurboTax told me (incorrectly) that since I had filed the state return electronically, I did not need to send the amended return at all! No address was provided for an amended return by paper.

I've been using TurboTax since before it was TurboTax (TaxEdge). Don't know What I'd do without it. Deluxe is good enough for small businesses, Suggestions - would be nice to have the program be a little more touch friendly for those of us with touch screens - like not having to use the bar on the side to scroll the forms - just touch the page and pull it up or down. Used 2 fingers diagonally to expand or contract the window size.

Terrible experience with Schedule K-1. Do a better Job. Terrible experience with Schedule K-1. Do a better job. Terrible experience with checks and lot of missing info Import from previous year and show previous return as you go not at summary

Experienced tax preparer. I did use TTax online help screens. I did require screen sharing help via phone assistance just to get TTax Individual Advantage software to download initially. That was frustrating. Phone assistance was 1st Class. I think it was easier in 2024 to import W2s or 1099s. Had to key data in this year.

You make it very difficult to mail in State Taxes. I owe a few dollars so why would I want to pay $25 file electronically when I can mail my check for less than a dollar. I always E-file Fed as it is included. Make it easy to get to the "print for mail" option.

Some of the entries were glitchy... adding checks where they weren't intended. Same as last year -- you guys need to work on that. You make the process harder than it needs to be. Parts of the process is more confusing in the way you present it than it used to be.

I use Turbo Tax because I have used it for years. I feel like the in app ads get worse every year. Several prompts to try to get me to upgrade or add on services during the process. I paid for the product I needed, I don't want more ads from you during the process. It also seems less reliable than before and doesn't seem like it wants the lowest assessment automatically. At one point it assessed a penalty and then asked if I wanted to do more work to see if it applied. Then it asked me to enter information from last years return to determine it should not be assessed. WHY? I used Turbo Tax last year, I imported the file at the start of the return, the application had everything it needed to make the right choice without me having to look up and manually enter my info from last year. Also, you need better feedback when external imports fail. When attempting to bring in information, it kept telling me to check my login info. Finally I went to the institution and figured out that I needed to enable third party sharing on that side. It would have been useful if the error message said "If you are certain you entered your information correctly, check your account settings to ensure third party data sharing has been enabled." Additionally, the same section does not make it easy to link multiple forms (like 1099-INT and 1099-DIV to a single source when entering them manually. It only lets you select one and says it will ask you about the others later, but it doesn't and then if you try to enter them as an "add" it doesn't let you pick the previously entered entity. I feel like the product is not as reliable as it used to be.

There are minor quirks, and it does not address all situations, but with guidance from the Internet and other sources you can work around. Examples include the use of 1098T documents by parents, which have been sent in the student's name. Overall, I've found Turbotax to be a good solution. I've used it for a long time, and will continue to do so.

Great product but I was charged to file my state return even though I paid for the deluxe turbotax with state download. I have never been charged in the past to file the state download which I paid for. This is either a mistake with the software of very deceiving.