Have been using the product for about 20 years and feel comfortable with it. However I tried to use the online version as suggested, but was not able to resolve the "errors" it was presenting to me (could not find how to get to the forms directly ?). So I had to start over again with the desktop version and successfully filed the return.

Excellent product. I downloaded or imported many of my tax information forms (ex 1099's) into TT and found great deal of ease, comfort and accuracy of the posted information into the return. Made my task much easier and was able to review the product.

I have used Turbo Tax Desktop on MAC for at least 13 years. This year's version is the one of the worst experiences I've ever had with software in my life. I tried paying the $25 fee for filing Arizona online and the program failed at that point. I did get great help from the support number, but we were still not able to resolve the issue and I had to end up paying the additional $40 fee for having it deducted from my return. I may try the free web version next year, but will never pay to use Turbo Tax again.

I've used TurboTax for 5 yrs. This year there were glitches downloading and using the software. I always file to receive an electronic check. When I was doing the final check on the program and saving the return, I was not even given that option. The taxes are filed saying a check would be mailed. GLITCHES

Terrible software experiences this year and for the first time ever, I had to file an amended return due to a Turbotax error. The instructions for completing the amended return were horrible. I had to research on my own and phone a friend in order to complete a task that shouldn't have been necessary.

The right mouse key does not bring up the "paste" menu. You should incorporate normal windows functions into your program. To paste a value into a turbo tax entry I have to use CTRL V on the keyboard. Very old school and makes your program appear clunky.

Guidance incorrect on result of Student loan interest deduction. When I was finished with the section, TurboTax advised that "It looks like Aimee (my daughter who is at College) does not qualify" yet the reasons provided in the "Here's Why" is incorrect: "- Somebody can claim Aimee as a dependent. . " (no, no one else can!), and " - There were no net qualified Education expense" (which there should have been), whereas the ACTUAL reason was my earnings were $180,201, just over the income limit for the deduction/credit.

It was going well but some of the questions I didn't really know how to answer but after doing some google searching, I was able to get it done. The Turbo tax deluxe (computer app not online) is the cheapest option for a tax return. P.S. I didn't use the specialist that cost extra.

To transfer 2024 info to 2025, you might tell us to update 2024, open and save the return, and relaunch 2025. Very frustrating when 2024 is dropped into place and it is rejected. UPDATE: after 2 successful returns, the 3rd revealed a BUG in the program, which I solved while on the phone with TT support. The SAVE command caused the program to crash. The SAVE without password worked but still there's a bug for those that prefer password protection.

Turbo tax is easy to use but I did have some confusion this time. I had to go to Google to ask a few questions to see if something was deductible or not. It had to do with information transferred to the State form from the Federal. Although it transferred my Social Security info, it did not specifically tell me that it had or show me where it was until I looked at the actual form. Also, it implied that some investment expense that was not tax deductible in the Federal might be covered in the state. I kept looking for where that adjustment might be but, only after I learned from a Google question did I find that what I was looking for was not deductible on my state return either.