Eileen, the tax expert I worked with, was knowledgeable, professional and thorough. She quickly resolved the issue I experienced. It was a question about reporting RMD distribution requirements. She was able to give me the answer that allowed me to complete my return. I highly recommend Eileen as a valuable asset to TurboTax.

Used TT for many years. This year I filed using on-line - should have done if off line. Found it very unwieldy. Several times I would close out to research something and reopen my file only to find no edits had been saved. Would fix errors that were flagged and still they would keep coming back as errors. Felt like I was being rushed through.

Calculating the next year's (2026) estimated taxes was a problem. The step-by-step method had no way of entering IRA withdrawal withholding. There was no other way to enter tax withholding other than maybe a W-2 or possibly a W-4 entry, which we have neither since we are retired. We had to over-ride several boxes in the individual forms to get the calculation correct for the estimated tax vouchers. TT kept on calculating the total tax without taking into account IRA distribution withholding. We had no problems with the actual 2025 tax filing itself, only the estimated tax section.

This years product design is bad. Using the box approach has led to mistakes. Last years program was better. Any downloads from financial houses led to double entries if one was not careful. Wells Fargo was terrible since each entry had to be redone for each step.

The 2025 TurboTax is not as good as prior years. Some of the fields have lost the ability to be marked as estimated. Accounts that I imported were duplicated with the same account pulled in from the prior year. I spent time entering data in the prior year's form, not realizing that the imported version was lower in the list. Also, there are too many screens selling additional products! The state email cost is misleading for Michigan. The software says $25 to e-file, but it's actually a lot more with the Michigan charge added.

I have been using Turbo Tax for many years and have had no issues with accuracy. Software change from the prior year (2024) was different causing some initial confusion. Also, the interface needs to have an option to increase the fonts. The font size is too small.

The Desktop Deluxe version of TurboTax is constantly is trying to up sell me at every stage of the tax filing process. I have been using the Desktop version since the 90's, now it is full of advertising and up-selling me to add services and products I don't want or need to do my taxes. I have had it with this product!! Not recommended!

I have used Turbo Tax Desktop on MAC for at least 13 years. This year's version is the one of the worst experiences I've ever had with software in my life. I tried paying the $25 fee for filing Arizona online and the program failed at that point. I did get great help from the support number, but we were still not able to resolve the issue and I had to end up paying the additional $40 fee for having it deducted from my return. I may try the free web version next year, but will never pay to use Turbo Tax again.

I have been using TurboTax since 1995 and up till now I was always highly satisfied. This year there should have been a flag in the section of how we preferred to receive our refund advising that physical checks were no longer an option. It would have saved me considerable time and frustration to get the issue resolved with the IRS.

The product is excellent. However, I do not appreciate being forced to purchase a new computer with Win 11 so I can run desktop version. I am EXTREMELY UPSET about that and will look for an alternative product next year. Your company should be ashamed that you have cooperated in this scam. I have used your products for decades but will think again next tax season.