I have used turbotax for years and have been very pleased with the results. This year I ran into a snag as I had to wait for Form 4136 to be available, after it was ok to file I did so only to be denied by the IRS. They calmed there was an error on form 4136 that turbotax didn't catch. But in your defence I found no error to correct so I filed without that form. That situation was a disappointment as it caused me to loose a $51 tax benifient.

Import was good. An issue with having to change the font size so the screen fits. The final page, I couldn't click on the button due to scroll option wasn't available. I had to hook a second monitor to move the window so I could click the window button.

Soo many issues! Could not use the computer I have used with all my files on it as it is no longer compatible, needs windows 11. My desired computer did not have the specs to upgrade. Nothing on the packaging stated Windows 11 REQUIRED. Wouldn't allow me to enter W2, had update. After that was fixed, an hour later could not continue again until I updated it. I updated, then it required another update, so, I had to walk away. It took 3 days, as I had to update the program at least 6 times. I also had to get info from my other computer from last year's taxes as I could not use that computer. I was also charged an additional $40 to process the returns and $15 to file for state!!! What WHY! I bought the program and is supposed to have free state! TurboTax was a company I had great experiences with and would recommend. NOT ANY MORE! Hidden fees and costs. Product that you have to update 6 times or more in 3 days, and this is over the weekend! The government is not changing things over the weekend. I will not use your online service, my wife does not feel it is secure entering the information while online. Ripp-off and Scam artist, all your integrity is lost!

I had to mail in my returns due to the $10 credit I did not understand locked me into a Premium Service - in-product add-ons. This is the only way I could figure out how to get out of paying an extra $70 dollars for a service I did not want. There was no way I could see to take off the $10 credit no the Premium Service. I am very disappointed in your tactic to increase your revenue and I am now looking for another was to do my taxes.

We have been using Turbo Tax since 2006! Satisfied with their guidance and accuracy. Even though it has been more expensive for the software and then the fee for filing the State, we still believe Turbo Tax helped us complete our taxes accurately and efficiently.

I am extremely disappointed that TurboTax discontinued It's Deductible...particularly mid-year. This made completing the federal tax return input extremely difficult. Additionally, I was not allowed to upload It's Deductible information that I had already entered into that software between January and October. I may consider changing to H & R Block in the future.

This is my final return computing taxes on income from a state I worked in but where I did not reside. I have retired. Turbo Tax always handled the computations correctly and accurately so that both states involved get the appropriate taxes. I have used Turbo Tax for many years now and can't imagine switching to another software. Good job Turbo Tax.

In the past, I’ve had trouble importing data from my brokerage, so I typically enter my 1099-R information manually. This year, when it came time to enter my 1099-B, I decided to try the import feature since it would save significant time if it worked. The import appeared to go smoothly, and I completed and e-filed my federal return. When I moved on to my California state return, I ran into a problem. California requires supporting W-2s or 1099s for any reported state tax withholding, but I couldn’t find enough forms to match the total withholding shown on the return. After digging into it, I discovered that importing my 1099-B data also pulled in a duplicate 1099-R—one I had already entered manually. TurboTax neither detected nor flagged this duplicate during import or in its final review. This error created extra work to identify and correct the issue, required amending my return, and delayed my refund. This is a basic validation failure that tax software should catch.

The printing & saving of the state return was not very easy and required me to jump thru hoops to figure out how to do it since I wanted to mail the state return. you have everything focused on e-filing the state. It needs to get easier or I will need to use other options.

I have been using TurboTax for decades and I love that it has so many ways to check your return and lead you in the right direction. It has updates that will keep all the newest tax regulations that would be impossible to do on your own. I do wish there was a better way to download the software each year and it was a better price for loyalty.