US Citizen and permanent resident in Canada. Make all money in Canada and pay Canadian income tax. Since 2015 Turbo Tax I have been able to claim a Foreign Income Tax credit. For some reason in the 2025 Turbo Tax I could not get form 1116 to appear in the submitted form. I compared worksheets between 2024 and 2025, and it is all the same data. I searched on line and saw the Turbo Tax help which summarizing, "This is not a bug it is a feature", which is ridiculous. I have bought Turbo Tax since 2015. If this "feature" is not corrected in 2026 version I will shift to on of the many other tax preparation software packages.

My experience with Turbo Tax went very well until I reached the message "Hmm looks like you've hit a snag." However, I telephoned the number shown for assistance. The Turbo Tax representative listened to me, was very patient, exemplified knowledge, and guided me step by step as she helped to resolve the problem. This representative has outstanding interpersonal skills and is an asset to Turbo Tax.

I have used TurboTax for decades at this point. It is a trusted and valued software program for doing my taxes. I would like to see an improvement that if a state doesn't have state income taxes, confirm the payer's state, then if no tax requirements, don't keep asking to start state return or submit it.

Expensive, constant nagging and intrusive upsells of services and options during preparation. Product and company now use AI and have LLM AI embedded in products. LLM AI is not safe or secure and no PII or private financial data should be allowed near it. Parent company paid for ending federal tax filing program leaving few options for people to file taxes.

I appreciate the software but at times there is a problem like e-filing without an update that was unknown throughout till the end. example I can't send this without making up a nickname and everyone I make up it's taken! Why should you have to have a nickname in order for you to get feedback???????

The text is very small and hard to read. There is no way to enlarge it. Had to take a pcture on my phone or use a magnifying glass. Very frustrating. Also I had great trouble with filliong out my 1099-R info for my teacher pension. Kept getting asked to do a Simplified line 3 -- It assumed I was entering a purchased annuity. I spent a lot of time trying to figure it out because TruboTax wouldn't let me file even though it didn't pertsin to my 100-R pension. I had to delete the form and started all over again before I could file electronically. SO FRUSTRATING!!!!!!

There is a glitch on form 7206 line 11 which incorrectly calculated my taxes. I had to contact a turbo-tax professional to correct the issue and we had to manipulate the information on the forms to get the correct calculations and then file an amended return. I found it in reviewing my taxes from previous years. The professional was very good but I don't think the people he had to contact to resolve the issue understood the problem. I feel someone at Turbo Tax should have corrected the forms when it was brought to their attention..

Navigating to Home Office and Business Expense is a little difficult to find. Multiple screens to reach. I do us FLAGS which is a great help, but it should be easier to find. // Also, what about creating a separate tab for Business Income/Expenses and not include in the Income\ section. It seems out of place here.

Previous years' I'd give 5 stars. The 2025 version is a downgrade from previous years. The 2025 version removed many key features that Turbotax users depend on. The deployed software was clunky, went through updates that changed the program flow, obviously not ready to take in basic info and process from someone whose used the software for over a decade.

TurboTax 2025 Deluxe failed me this year. After adding the CA State return, the application would hang or sometimes I could get to the next step by waiting 5 to 15 minutes for the application to respond. I used many backups for repeated attempts, stripped out the CA return several times nothing helped. I did manage to file but I am exhausted and spent over 15 extra hours battling with the "Not Responding" delays and lockups.