The Desktop Deluxe version of TurboTax is constantly is trying to up sell me at every stage of the tax filing process. I have been using the Desktop version since the 90's, now it is full of advertising and up-selling me to add services and products I don't want or need to do my taxes. I have had it with this product!! Not recommended!

The last 2 years after using Turbotax my state, Wisconsin claimed my return was in error and brought my refund down slightly. I didn't take issue with it as it wasn't much and the trouble of opening up a claim that they were wrong seemed like a bit of an inconvenience. Lets hope this year 2025 is different and I get the return you determined I had coming :( What good is using your product if the end result is incorrect.

I didn't like thee way donations were handled where there were more than one non cash donation. In the years before we were able to go into a sections that allowed us to identify the type of donation and place a value on each item from low to high. This year we had to guess what the total value was. I am referring to donations like to Salvation army.

I have been using TurboTax for decades and I love that it has so many ways to check your return and lead you in the right direction. It has updates that will keep all the newest tax regulations that would be impossible to do on your own. I do wish there was a better way to download the software each year and it was a better price for loyalty.

My navigation throughout the process was easy! I applaud Turbo Tax for their accuracy and expertise. And I just signed up for their Tax Advantage program which automatically emails a downloadable product in November which includes additional features for free!

Not that I think every return is exactly then same, it would have been helpful to have been advised that some documentation should be saved where it could be easily accessed for the future. I had to go dig up a tax return from 5yrs ago for information. I still don't know if it was correct. That was 5 yrs ago information. Also, I had to buy a new computer to run this year's software. Windows 10 is still being supported. A totally unnecessary expense I cannot deduct.

If you are going to allow financial institution information transfers, then please link the numbers entered on each line on the 1040 to where it came from. IE: if line 3b says $16,668.00 link it to the specific data points that made up that number.

Did not engage with a Turbo tax live expert. Was not going to pay that much for justifying what the government has stolen from me. I do not like the push to doing my taxes on line. If I say I want it on my desktop then that's where I want it. Just got done trying to find out status of my refunds. Took me 20 minutes and the help button to finally get there. Why wasn't it there when I opened my file? I like the welcome screen that was used in previous years when I would open turbo tax and it showed the returned I had worked on rather than having to make a search through my files to find it. Some features were improved on yet others I feel got worse. You need to remember this should be programed for someone that doesn't like or is not familiar with doing a return. I don't know if Turbo tax is accurate or not, I sure hole so.

Product calculations are accurate and the interface is easy to use. It is annoying the continuous popups trying to trick you into buying personal advisor ($60), insurance protection ($45), or State filing ($45) when it is not required in my state. Be CAREFUL not to unintentionally select them!

A very good product; it handles the tax code's complexity very well. It flagged as an error a zero value in Sch. C, Line 27a, and it would not let me e-file the tax returns. A TurboTax representative helped to resolve the problem, although I had to ask an AI agent to find the TurboTax help telephone number.