Ending support for the It's Deductible app midway through 2025 year was a decision that completely failed to show consideration for long-term users of TurboTax and It's Deductible. Because Intuit did absolutely nothing to provide for automatic import to TurboTax of all the 2025 donations information that I (and users like me) had already input into It's Deductible through October 2025, we were stuck having to MANUALLY input all the details for such donations into TurboTax to prepare our 2025 returns. If Intuit was going to cease its support for It's Deductible, it should have shown much more consideration for its users and shutdown It's Deductible AFTER the 2025 tax filing season so that users could still have automatically imported their 2025 donations information to TurboTax 2025. REALLY POOR DECISION TO CEASE SUPPORT MIDWAY THROUGH A TAX YEAR!!!

1. When comparing 2024 and 2025 data, sometimes the columns are 2024/2025; at other places, they are 2025/2024. This is confusing: it should be the same everywhere. 2. When TT asked whether I had any <financial presence> in a <list of foreign countries>, I answered "No" to all of them. However, on the very next screen, it wanted to know what my <financial presence> was in Canada. Huh?????

After you fill out the software that you purchase and spend time filling out. The software said I had to pay a $40 processing fee. I chose to have it taken out of the refund and then it says in the consent form that you have to pay a $25 processing fee for the $40 processing fee.

Relatively user-friendly and thorough. I've been using Turbo Tax for several years so the ability to import info from previous years returns is a big help and time saver. The program covers all normal income sources and available deductions; but, it doesn't always handle special situations. I purchased a new vehicle this year and paid over $7,000 in deductible sales tax. Turbo Tax didn't provide a strightforward way to deduct both the sales tax paid on this big ticket item along with regular, routine sales tax. I had to go to the IRS website and use the IRS Sales Tax Deduction Calculator. Using the IRS calculator was very straightforward and enabled me to get the maximum legal deduction; using the calculator increased my refund by over $800. Turbo Tax should incorporate this feature

I have a very simple return and yet it is very difficult to use your product. Besides the complexity of the tax code I think it may be because you have too many options currently. Also I could not find out how to verify the accuracy of the ip pin I entered. Also you force me to use a nickname to submit this review, what a pain!

The software did not recognize mt daughters age of over 18 and put her as a dependent so my return was rejected. It also charged me for my state return and on was supposed to be included. Turbo Tax is not as dependable as i used to be. Everything is an upcharge.

I have been using turbo tax online for years, and I have loved it. Not anymore! This year, they removed the "It's Deductible" section from the charitable donations section of deductions. I found a separate software and uploaded all of my donations there. Then I found out that turbo tax online can't import a pdf. The only way I would have been able to get the deductions would have been to print my forms and complete the information off line and then mail in my taxes. If I was going to do that, I wouldn't need turbo tax! I will not be purchasing turbo tax next year.

Why you force customer to make intuit account? You also do not let customer reset password, forcing customer to make a new account with a new email. The customer already paid for your product, just let them file the taxes! No one wants an intuit account

Electronic payment fee not accepted for my credit card until I used one I did not wish to use. The form on the turbo tax deluxe did not work properly and on line help unable to resolve. Apparently very poor technology on filing tax return. I used this filing method for over ten years and this is the first time your technology was unable to use for on line filing.

Unlike in prior years, the software failed multiple times while preparing my return. Twice it dumped all of the data and I had to start from scratch. Multiple additional times it crashed and had to restart. This AI editor of my review is also annoying.