I depend o0n Turbo Tax. It guides me and helps me compare with the previous year. It is thorough and accurate guaranteed. I was disappointed that they shut down Its Deductible (that was a very useful tool. Overall it is efficient and points me in the right direction when I have a question.

I have used TurboTax Deluxe for several years; it always did a great job, But, this year my daughter is in graduate school overseas. She does not have a loan through the school, but we are using 529 funds for tuition and related expenses. The school does not have an EIN; there should be a means to allow for this, but TurboTax insisted on having this before it would efile.

Unlike in prior years, the software failed multiple times while preparing my return. Twice it dumped all of the data and I had to start from scratch. Multiple additional times it crashed and had to restart. This AI editor of my review is also annoying.

All went smoothly with the deluxe version, including ability to file a K1 form and sales of securities. One minor problem, it was hard to figure out how print just the forms that were actually filed. I tried several things, all of which wanted to print all 79 pages including worksheets and other info. Not sure who would want to print all of that, finally found what I was looking for in File -> Print... This was easy to find in past years, would recommend not hiding it as it appears for 2025.

I HAVE USED TURBO TAX FOR AT LEAST 20 YEARS. I AM A RETIRED ACCOUNTANT. MY LONG TIME ISSUE IS Turbo Tax entry screens (especially for itemized deductions) continue to diverge from the sequence and definition of the actual IRS Tax forms and IRS instructions.

Fed return was accepted right away. NY state return was blocked until I went to Internet and Googled my problem. They (AI) pointed out that on 1099R, box #1 info had to be manually entered in box #16 or else TurboTax would reject it. This did NOT happen when I did my 2024 returns with very similar 1099Rs included.

TurboTax is getting worse to use. ADVERTISED AS NOT COMPATIBLE WITH WINDOWS 10 !!! I HAD TO BUY A NEW LAPTOP IN ORDER TO USE TT ! Entering 1099 info is difficult. No list of accounts from previous year. Hard to get to, find account/type is not intuitive. When skipping importing it is not clear how to proceed to enter interest/dividend info. How to find the account you want to enter the 1099 info for. There is a button or box at the end of a section that needs to be pressed to proceed (to enter another account or more info?), but it doesn't show on the screen. There's no guidance or hint to scroll to the bottom of the page to get to it.

We have struggled with getting proper selection between on-line and downloading to desktop. I initially thought that we had purchased desktop version. Don't know what happened but got to end of federal form and it did not save and everything was lost and we had to start completely over from the beginning. Very frustrating.

The last 2 years after using Turbotax my state, Wisconsin claimed my return was in error and brought my refund down slightly. I didn't take issue with it as it wasn't much and the trouble of opening up a claim that they were wrong seemed like a bit of an inconvenience. Lets hope this year 2025 is different and I get the return you determined I had coming :( What good is using your product if the end result is incorrect.

For the second year in a row, surprise charges are being charged for an already paid service or fee filing. Last year I was charged an additional $180 for a simple return, now a bank company want $45 to get my refund. Also, I couldn't e-file because the dash for the employer ID should be a number and there is no room for an additional number (space). Never again will I trust this company. It is too much trouble!