I am extremely disappointed that TurboTax discontinued It's Deductible...particularly mid-year. This made completing the federal tax return input extremely difficult. Additionally, I was not allowed to upload It's Deductible information that I had already entered into that software between January and October. I may consider changing to H & R Block in the future.

Had to use online AI help throughout the "guided" process making the money spent seem fruitless. I won't use TurboTax again. Additionally, the repeated attempts to spend another $60 for "help" is insult to injury. Not the TurboTax of years past and definitely not worth the money spent.

Too many "pop up" adds "nickel & dimeing" me for additional purchases. Windows version has a feature where a "refund" window always shows you how much you will be getting back ... what ever you are doing. The Mac version has this window in the "Ez step" mode ... but the "refund" window disappears when selecting "Forms" icon. I have to toggle back and forth to know what effect entering and/or changing data has on my "refund".

TurboTax made hundreds of accurate computations, but at the end, when I was filing an amended state return, TurboTax made one glaring mistake. I had filed a paper return to the state, and this same state requires amended returns to be filed on paper. However, TurboTax told me (incorrectly) that since I had filed the state return electronically, I did not need to send the amended return at all! No address was provided for an amended return by paper.

It may be my particular tax issues this year, but it seems to that more issues were harder to find the solution than in the past. On the plus side, it is great to have 30 years of tax history stored away so I never need to dig though old dusty returns to find information needed this year.

First I had to create a new account because my email changed from last year and Intuit wouldn't let me sign in even with my password and phone number. Then Turbo Tax itself has gotten rid of the charity estimates help for individual item donated. You need to guess how much stuff might be worth now but then they as you how you came up with this total. Finally when printing out a preview copy they also print out an estimated tax for next year that you can pay the IRS throughout the year with. I'm getting a refund of over $500 this year. Nowhere does it explain why and you need to Google this to see it's just a suggestion by Turbo Tax. Is the IRS now running Turbo Tax & trying to get a loan from us?

It has been easy to use, and not as expensive as hiring a tax expert. We do not have two homes or rentals, nor do we have multiple deductions. Having a program with an interface features that is easy to use, it is accurate, and compatible with my Mac has been wonderful. Turbo Tax will guide me through all the tax subjects and if I have a question, it features allows me to mark the subject, and I can either ask an expert, list of common answers or the community.

2025 Turbo Tax was very buggy. Normally Turbo tax is the most bug-free and beautifully executed software so this is disappointing. * I installed it and it failed to run so I had to uninstall it and reinstall it to get it to work. * It kept asking me to fill out fields for a child tax credit that did not come close to applying to me. * There were many other bugs. At one point I had to end the program with Task manager and restart it.

Doesn't seem as easy to use as in previous years or maybe I'm just getting older and less tolerant of this crap. I've been using this software for over 5 years so when it asked me to calculate last year's taxable SS benefits for some idiotic calculation, you would think the software could have done that for me. I mean the records are on the same computer. Less helpful and more work!

It was extremely disappointing to use TurboTax this year. They dropped the It's Deductible feature and replaced it with a dismal and very cumbersome alternative. They failed to properly notify people before they purchased this year's version that they had scrapped the best feature of their software. I do not plan on purchasing Turbo Tax in future years as the itemized deduction process is a pain in the butt now when it used to be easy. I had to go outside of Turbotax to find alternative software to use in getting a value for the goods and clothes we donated.