Please knock it off with the hidden fees, constant updates and installations that kept interrupting my filing process and changing my numbers, and advertisements on every video I watch or tucked between the pages of every file. I don't want to have to explain things I don't remember doing and now isn't the time to induce me to make purchases--I'm paying my taxes! I need to see that I'm saving money or getting some back! Otherwise, thank you, this was easier and cheaper than hiring someone.

Turbo tax should prompt you if you select "refund by check" that the federal government no longer accepts refund by check unless special circumstances. From EO 14247 3/25/2025. My refund is delayed and I have to go to IRS.gov to enter my bank info. I been a customer of Turbo Tax since the days of 3 1/2 floppies or before and I am disappointed in your product. You have a bug on the driver license entry page. If you accidently select a date format under ISS instead of driver license you cannot deselect it or move on unless you enter a false date.

The multi-state filing process needs to be simplified for gambling winnings. It is common to live in one state and have gambling winnings from another, non-reciprocal state. Currently, you have to do the non-resident state first. That forces you to buy your resident state. Even then, Turbo Tax is not recognizing both states the way it should. My case is Illinois and Indiana. The Schedule CR is not being created for Taxes Paid to Another State. I have to manually make them coordinate. That reduces the integrity of the Turbo Tax product guarantee. The price keeps going up but the product integrity is not keeping pace. Turbo Tax is still my preferred, but there is stiff competition available and cheaper.

I have no qualms about the accuracy of Turbo Tax as a tax preparation software. However, this year two "new" things presented. First, when I tried to download the software as I have over the years, it tried to put me in an online tax prep portal to put my info in their cloud-which I did not want. The software was cumbersome to get around that so that I could just prepare and file as usual. The second was a "refund processing fee of $45 to have the $25 State filing fee be taken from my federal refund. That was not disclosed until the very end and had I known I would have just paid with a credit card at the outset. Instead, I had to back out and figure out where I could proceed to pay the $25 with a card to avoid the $45 fee. What a shady practice. Not happy. I may not return next year after at least 15 years of using Turbo Tax.

I would have rated it a 5, however at the end, since I had 2 1098s, it pulled up one of the worksheets telling me I had to mark one as the most current. I kept looking at the worksheet and i did not have a spot for this. I finally went back into the original section for 1098s and marked Yes for the most current one. If it had directed me back to that section, I would have saved 30 minutes of trying to figure out what it wanted me to do. Also for payment plans, I wanted to go to IRS to do this but system would not allow me to proceed without submitting the request .

Except for removing ItsDeductible, it was an easy to use experience like previous years with clear information and walk-thru details, compatible with Windows, and very accurate. Removing ItsDeductible from TurboTax was such a giant mistake. This was a valuable feature that allowed loyal users to easily take care of itemized deductions with ease. That is no longer the case and TurboTax made this part of the experience so extremely difficult I'm considering other tax application options for next year.

To some extent, TurboTax seems to have gone downhill, but that may be due to the emphasis on doing work online (which I won't do). Given the complexity of the tax rules, Turbo Tax does a good job of walking through the items. However, it didn't properly import last year's documents, a review of the paperwork showed I had to go back and clarify something, and filing electronically require shutting down and restarting (unsuggested). Help is now online and not particularly useful.

I submitted my taxes but it got rejected because I inputed an incorrect Federal Indentification number. I corrected it and resubmitted the rejected tax return but I had to input my credit card information again. If my taxes are accepted, will my credited be charged the second time?

I moved for VA to SC during 2025. I personally found Turbo Tax more difficult to work with than prior years. I filed my returns but I'm still not finding or understanding how to process selling a home is Va and buying a home in SC from a capital gains perspective. My bad and I'll have to contact a local tax expert to validate my assumptions.

Often I find that I still have to battle my way through my return. I've made suggestions in past years, but they were never considered. I stopped wasting my time. It's mostly about navigation. Each year, I find the navigation to be a little worse. Also, the presentation has changed in some areas. It used to clearly list out all my investments and the values I was reporting. Now there are blocks, which make it all harder to see and navigate. Concentrate on functionality, not appearance.