TurboTax always guides me through the process and checks for mistakes during review. It facilitates a process that is complicated and burdensome at best. We shouldn't have such a convoluted system of taxation, but this is a handy tool for making it to the finish line with the least amount of stress.

turbo tax did not import all the information from last years turbo tax as it usually does. turbo tax would not allow us to enter the estimated tax payments we made on the appropriate line and continually flagged it as an error when we had to enter it in an inappropriate line to make it come out right on our federal taxes. We have used turbo tax for over 20 years but are thinking of making a change in the future.

The right mouse key does not bring up the "paste" menu. You should incorporate normal windows functions into your program. To paste a value into a turbo tax entry I have to use CTRL V on the keyboard. Very old school and makes your program appear clunky.

I've used TurboTax for decades. It isn't as good as it used to be. There are occasional glitches that I have to work around and the input screens for investment income were made much more cumbersome last year and they still are a real pain. Every year I consider switching but end up sticking with the devil I know.

I've been a loyal TurboTax user since probably 2011, and for good reason. Overall, TurboTax has always been easy to use, fast, and accurate. Granted, I do not have a very complicated tax return most of the time: 1040A with the standard deduction so I cannot speak to how TurboTax works for really complicated tax returns. But I have always had a good experience, even the year I moved and changed jobs and had to file in three states and deal with an HSA and an FSA in the same year. My only real gripe this year was some aspects of the UI. I usually use TurboTax on Windows OS, but switch to MacOS this year. And I did notice that the "next" button was constantly "jumping" to a new location on the page as I used the application depending on how much information was on the page. I do not remember having that same experience on Windows, but I did notice that the UI on macOS seemed more utilitarian looking? I can't explain it well except that on Windows the application seems to have a more polished look overall and on Mac its sort of bare feeling. I did also run into one technical issue with importing last years tax return. I had to put my return into a specific directory just to get it to import. Even though there is an option to find the file manually, the import button doesn't actually import it. And no error messages pop up. It just does nothing. The buggy import and UI layout are the reason for the 4/5 star rating. Otherwise, this is a 5/5 application.

It was much more cumbersome to get started this year. Main suggestion: Be sure the Mac version of Turbo Tax does not "Hide" the file extension when it gets saved if at all possible. Additionally, be sure Mac users know as soon as they open the TT app that if their previous year's Turbo Tax Return is not opening, to 1) right click last year's TT return file to open the "Get Info" window and UNCHECK the box that says "Hide extension," AND 2) to close and reopen the Turbo Tax application so that it will actually SEE that the box has been unchecked. It took me a long time to discover that solution. I already un-hid the file extension for the 2025 return so I won't have the same problem next year, but it would be nice if TT could help ensure their customers have all the helpful suggestions they might need.

Even though I have used Turbo Tax for decades, I could not populate all of my personal data fro previous years. I had to re-enter EVERYTHING and cannot compare this year's return with any previous years. VERY DISAPPOINTED!!! The when I had to print my return before e-filing, the program locked.

I had trouble due to the estimated tax payments from 2024 being carried forward to the 2025 return an I did not catch it until after 2025 was filed. I had to file amended returns for both the Fed and State. Also the 1040-V had $427 printed when the amount due was $900 after the estimated tax payment was corrected.

Since the software will not accept a Payer's Federal ID No. of 00-0000000 the product is useless to me. Due to that issue, I will incur an out of state travel to get forms signed and mailed to meet submittal date. This will be the last year I use turbo tax!

My overall experience was good until I changed my mind from e-filing state taxes to manual filing. I spent an hour or more looking for a way to back out of e-filing. I finally found a well hidden area to change to manual filing. I would have liked to have a choice on the first screen to say mail in. There was only the choice to file electronically or file later. I had to search several places to find the mail in instructions.