I appreciate this product because it guides me through my taxes step by step, often offering helpful information that enhances my understanding of the process. However, I believe the information regarding Arizona state taxes needs to be more detailed. At times, I found myself having to guess or search for information outside of the product. Please consider updating the state tax section to provide more comprehensive information, similar to what is offered for federal taxes.

As a long time Turbo Tax user I found this year's version to be less user friendly than previous versions. Also I find the lack of state return documentation worksheets to be a problem. If the software transfers an amount from the federal information entered but changes the amount for any reason there should be a worksheet generated, especially when your telephone support does not know why the amount changes. A simple worksheet showing the computation performed by the software should be provided.

The IRS could--and should--do a better job than these monopolizing tax filing companies with huge lobbying budgets. $25 to e-file? I have to file in 2 states and it's much cheaper to print them out and mail them--because of the near-monopoly. It's more expensive for my state this way. It's absurd. Come on, Congress.

I am very disappointed with the removal of the ItsDedutible functionality from TurboTax. It has me looking for alternative products for next year. In addition, TurboTax fails to actually include the Tax Calculation worksheet, which is a basic necessary worksheet, despite the fact that the actual tax number in the TurboTax worksheet refers to it in the text, and there is literally no source shown for where that number comes from. I had to download the IRS worksheet and fill it out by hand to check the calculation

I have used TurboTax for the past several years and have been very satisfied with it—but not so much for my 2025 return. Using the chat feature to find help for specific topics/questions was a frustrating experience, almost always resulting in a waste of time/effort. After several hours of preparing my 2025 return using TT and finally at the point of e-filing, suddenly I was asked for 2024's AGI and had difficulty easily locating that one piece of datae. Somehow the TT software did not seem to me to be as intuitive as it has been in the past.

Turbo Tax has successfully taken me through years of owning a business, selling homes, retiring, managing savings, having 2 dependent children, college and loans. I have confidence in this program. Some of the questions were not clear to me when my information was different than what TurboTax was looking for. A big issue for me is the small font and poor contrast of text to background. With a visual impairment, it makes it very difficult to read and I may have to discontinue using TurboTax next year.

TurboTax always guides me through the process and checks for mistakes during review. It facilitates a process that is complicated and burdensome at best. We shouldn't have such a convoluted system of taxation, but this is a handy tool for making it to the finish line with the least amount of stress.

I have used Turbo Tax every year and it is always very easy. I really like that you now can gather all my tax forms from my financial institutions! Can you please add a step where you can show the tax form with the standard deductions so we don't have to bother collecting and entering detailed line items for deductions? That would be outstanding!!!

Your user interface has gone from very good to almost unusable. Unless you go back to somethng more like the old user interface, I will not procure Turbotax for next year. Your changes added a huge amount of frustration and days of unnecessary repetitive work. I finally resorted to using forms, I can only hope I got it right. I have used TurboTax for the past 20 years (maybe longer) and in one year, you destroyed the trust I had in you.

TT could use some extra guidance in certain areas. I cannot remember in what areas at this moment but I did not find this year's use as easy-to-use as in previous years. Even with this in mind I still give TT a good rating and the filling process was the easiest section to complete. At this time I believe I will be using TT again next year.