Great product but I was charged to file my state return even though I paid for the deluxe turbotax with state download. I have never been charged in the past to file the state download which I paid for. This is either a mistake with the software of very deceiving.

Overall pretty good but unfortunately Turbo Tax failed to submit my returns because it needed an update.. It should have checked this before it to me to the final steps of entering ID and account info..I had to exit, download the updates, and start the final steps again. Also it des not always remember previous selections that you make. For instance when calculating mortgage interest it kept defaulting my HELOC to a refi when I was double checking my numbers for accuracy. i

VERY upset that Turbo Tax slides in Santa Barbara Tax Products when you pick how to pay the filing fee and now because we picked for filing fees to be deducted from our return it will go through Santa Barbara Tax Products and they will charge a fee. Totally unnecessary and very misleading in the user interface. BE SURE TO PAY WITH CREDIT CARD to avoid getting SCAMMED like we did. VERY disappointed in Turbo Tax!

The best part was communicating with Turbo Tax helpers - Jeremy and Maria. There were parts of Turbo Tax 2025 that just didn't seem user friendly, but then again maybe it's because I suddenly became 81 years old!! And changes in technology happen so often. So...I paid $60 to talk to the experts. Thank you.

too many software glitches throughout the Federal interviews and forms, such as: frequent inability to enter supporting details, inability to scroll to correct month to enter credit card payment information. I've been using TurboTax since the mid-eighties consistently - this is the last year though. The software was released without adequate proofing for errors.

I would have rated it a 5, however at the end, since I had 2 1098s, it pulled up one of the worksheets telling me I had to mark one as the most current. I kept looking at the worksheet and i did not have a spot for this. I finally went back into the original section for 1098s and marked Yes for the most current one. If it had directed me back to that section, I would have saved 30 minutes of trying to figure out what it wanted me to do. Also for payment plans, I wanted to go to IRS to do this but system would not allow me to proceed without submitting the request .

Except for removing ItsDeductible, it was an easy to use experience like previous years with clear information and walk-thru details, compatible with Windows, and very accurate. Removing ItsDeductible from TurboTax was such a giant mistake. This was a valuable feature that allowed loyal users to easily take care of itemized deductions with ease. That is no longer the case and TurboTax made this part of the experience so extremely difficult I'm considering other tax application options for next year.

This year was really not used friendly. It tried to add a pension plan not every used in prior years. Also, really I need a nickname. Really, How juvenile. This is so intrusive. Again very NOT friendly user. Took me more than 4 hours to do my return and my mothers return.

Still has an aging clunky interface, e.g., returning from work on a section comes back to the top of the previous page instead of back to exactly the same point of initiation. also, there is still only a coarse association between the step-by-step view and form-view: the flow between these views should be much smoother and obvious. In fact, a complete re-write of the GUI to modern layouts, features, and views is getting more & more past due.

Lost most of my information sometime after a save. Re-entered it. Things that used to be included in the version I bought now require an upgrade for more $$$$$. Can't remember bank account information between Federal and State Versions. Buggy imports from my financial institutions required manually reviewing and correcting line after line. Never prompted me for my IP PIN even though I have used one for years with Turbo Tax.