Turbo Tax seems to have done a reasonably good job with data and calculations. However, the print on screen is very small. There should have been an early warning that the software needed an update to e-file! Instead, it let me go all the way through the e-file process only to alert me that there was a problem and it couldn't continue. That was very frustrating.

The best part was communicating with Turbo Tax helpers - Jeremy and Maria. There were parts of Turbo Tax 2025 that just didn't seem user friendly, but then again maybe it's because I suddenly became 81 years old!! And changes in technology happen so often. So...I paid $60 to talk to the experts. Thank you.

There are minor quirks, and it does not address all situations, but with guidance from the Internet and other sources you can work around. Examples include the use of 1098T documents by parents, which have been sent in the student's name. Overall, I've found Turbotax to be a good solution. I've used it for a long time, and will continue to do so.

I have been using your software for more than 30 years. The upselling features that have been added in the last several years I find annoying. Also when paying for the state from the Federal refund I was FORCED to pay the $45 Audit Defense which I did not need. It was not clear in the software screens how to avoid ths. I find this to be predatory.

too many software glitches throughout the Federal interviews and forms, such as: frequent inability to enter supporting details, inability to scroll to correct month to enter credit card payment information. I've been using TurboTax since the mid-eighties consistently - this is the last year though. The software was released without adequate proofing for errors.

This was the worst experience of bait and switch. Paid for desktop software, and AFTER paying for it I was told I needed to sign up for an Intuit account and log in before I can use the software I paid in full for. Outrageous! Its not bad enough my private data is shared with Intuit, but they want to scrape more data from me by having me sign up for an account!? Then when I log in, every 5th page is an ad to pay for more services. Then there is an extra charge paid to Intuit to e-file?? Another grift! 0 out of 10 for this software. Shame on you Intuit! Stay away from this terrible company and software.

This year was really not used friendly. It tried to add a pension plan not every used in prior years. Also, really I need a nickname. Really, How juvenile. This is so intrusive. Again very NOT friendly user. Took me more than 4 hours to do my return and my mothers return.

I have been a long time user of Turbo Tax, I always find it easy to use, accurate and full of the features I need, This, year, however, I really missed the It's Deductible feature as well as the query that broke down monthly contributions. Would love to see them added back for future versions. It's Deductible was an essential tool in breaking down and itemizing deductions to Goodwill, etc.

The constant ads to upgrade are annoying. The desktop version suddenly got the beachball of death and I had to force quit. When I reopened everything was gone. I panicked. Fortunately, there was an "unsaved" version I could access by searching. Prior to filing I tried to save my return as a pdf and it quit unexpectedly. I had to revisit a few screens to get back to where I was. Better to save a pdf after you file.

It felt outdated and sluggish at times. Missed explanations at times, had to search for help online. When filing at end it asked for IRS IP Pin but only accepted 5 numbers when my IP PIN is 6 numbers. If my return is not accepted I will try to updated review to 0 stars, if they let me lol. Will look for other software next year.