I use Turbo Tax because I have used it for years. I feel like the in app ads get worse every year. Several prompts to try to get me to upgrade or add on services during the process. I paid for the product I needed, I don't want more ads from you during the process. It also seems less reliable than before and doesn't seem like it wants the lowest assessment automatically. At one point it assessed a penalty and then asked if I wanted to do more work to see if it applied. Then it asked me to enter information from last years return to determine it should not be assessed. WHY? I used Turbo Tax last year, I imported the file at the start of the return, the application had everything it needed to make the right choice without me having to look up and manually enter my info from last year. Also, you need better feedback when external imports fail. When attempting to bring in information, it kept telling me to check my login info. Finally I went to the institution and figured out that I needed to enable third party sharing on that side. It would have been useful if the error message said "If you are certain you entered your information correctly, check your account settings to ensure third party data sharing has been enabled." Additionally, the same section does not make it easy to link multiple forms (like 1099-INT and 1099-DIV to a single source when entering them manually. It only lets you select one and says it will ask you about the others later, but it doesn't and then if you try to enter them as an "add" it doesn't let you pick the previously entered entity. I feel like the product is not as reliable as it used to be.

Some of the entries were glitchy... adding checks where they weren't intended. Same as last year -- you guys need to work on that. You make the process harder than it needs to be. Parts of the process is more confusing in the way you present it than it used to be.

The turbo tax program worked great as usual. I had a problem with amount of tax owed on my turbo tax state program which I still need to resolve and it may have just been my problem. I also had difficulty activating my turbo tax advantage desktop program.

I have used Turbo Tax for over 20 years. This may be the last time I use the program. My taxes are not overly complicated and I specifically enjoyed that the program forwards most all information from the previous year's taxes. This year not so much. First, it directed me to a cloud based program that required me to completely enter my wife's and my full information. When I FINALLY navigated back to the desk top version 1099 and financial institution had a tab for "Needs Review" but again required all information to be re-entered. I will review options for next.

The one thing I really, really need is to be able to calculate my estimated tax payments based upon the previous tax year. As I foresee changes to my tax situation, I need to be able to make the corresponding changes to the previous tax year to be able to calculate how that will change my estimated tax payments fo h current year. It may well be possible, but it is nigh on impossible to figure out how to do it. As well, even if nothing has changed I should be able to quickly find the 1040-ES at any time so as to be able to pay my estimated tax without having saved the forms themselves. That is why I have this "great" software, isn't it?

My problem is I filed Federal and State taxes in February 0f 2025, received refund checks for both. Error in Ohio tax caused a payment to correct minor error. Attempted to locate both taxes from TurboTax to file an Amended return. TurboTax does not have my taxes I filed in February of 2025. Contacted "Amy" at Turbotax who listened to the problem and assisted in trying to find the taxes on my computer and Turbotax records. Neither was successful after looking several hours for two days, Amy advised me to seek additional service from the IRS offices located in my area. Thank you Turbotax and "Amy"

I like the software, but I had a problem with filing electronically for the last few years. This if the first year in a while that I was able to do so. I may have been the problem, but I believe it was some problem with the software. Overall, the software makes it easy to file my tax return with a simple procedure. I will continue to use it.

I detest the fact that if I'm using Turbo Desktop and I just want to import a w-2 or another document from an investment institution that I have to log into the Intuit Account. What if I don't want to share that info with Intuit. I do manual entry on everything to avoid giving Intuit access to personal accounts.

Finding out about how close to "No Tax on Social Security" isn't a required function of Turbo Tax, but it would be an insightful addition for your users to know how much lower your taxes are for a specific item such as "No Tax on Social Security". I can share with you how I built my own steps to figure our the diference.

Software started to endlessly loop during the State return. Also, it failed to transmit electronically (error 2). I searched the internet and tried to fix the problem by adjusting my own security settings but nothing worked. So I had to print everything.