once I got done with my Tax Returns, I couldn't get the printer to print correctly and tied to move the margins and that just didn't work and then some of the pages have program configuration issues and ended up printing over 28 pages for both State and Federal. I ended up getting less this year compared to the last 8 years where I got much more back. The next time I get this program, I'm going to get the CD to install it than having done over the internet.

For the last 2 years and this year, the section that exempts Alabama Retirement System from Alabama State Tax has not worked correctly. Each time I have had to go to the form and make manual changes. Prior these years, it worked properly and made the exemption.

Overall very pleased, however there is confusion on the HDHC portion on how to answer the spouse question. I saw where others had the same issue in the help blog and the advice was just to mark "None" for it to take even though she's covered. This really needs to be fixed.

This year was not so easy as it usually is. The application has a print button when you are essentially done with your return. This is where you print a copy of your return for your records. When pressed there is what appears to be the application printing the return, but then there is no printing being done at all. Checked the printer and it was working fine. It was impossible to get to a human support staff. The online and voice prompts for solving this problem did not in fact solve it. I had to convert the saved file to a PDF manually to print it myself. The application was never able to provide me with the printed copy. This is not acceptable.

The product was great for calculating the return, however, I could not print the individual pages or any of the pages from the Turbo Tax app. I had to first convert the files to PDF and print them using ADOBE. This was very frustrating and time consuming. Turbo Tax simply would not print.

Very easy to use. It is reliable and accurate. It is our go to tax software. We always get the largest refund available. We used to use a national in person preparer. Absolutely frustrating. Screwed up our returns for years. Never a problem with Turbo Tax.

I paid for the 2022 Federal and State (CA) TurboTax Deluxe edition and it won't let me file my state refund. It just loops and loops back and forth with telling me to update, download, and file, but then doesn't actually do anything. I tried uninstalling and re-installing it and it didn't work either.

For tax exempt pensions, it would simplify the process by creating a box to ask if the pension annuity is tax exempt instead of leaving it blank. On my particular W2 it says EXEMPT in box 16, so if there was a drop menu, you could just choose it so it would mirror the w2 and alleviate some confusion when you are reviewing and see a number there.

There is confusion regarding withdrawal from IRA's. I withdrew $3100 which is slightly more than my calculated RMD. Your tax software won't accept that difference. So I just changed my RMD calculation to match what I withdrew. I simply did the calculation and rounded up to the next $100.

I appreciate the convenience of transferring last years information to the current year and getting information on different topics while completing my taxes. I do feel like I should only have to decline additional purchases such as expert help or audit protection only once instead of each time I work on my taxes. Finally, I felt that this year's program was a little "buggy". There were errors on my imported W-2 forms and I needed to close Turbo Tax and restart on 3 occasions due to the program freezing.