I really missed It's Deductible. The system you have now does not go into enough detail. It is almost not helpful. It is difficult to tell where the end of the list because the computer will jump to another place. A few times when I entered a new item the old listing remained. Why did you get rid of It's Deductible when it worked so well.

PRODUCT IS GARBAGE. YOU HAVE AN OUTSTANDING SNAG MESSAGE FOR 2 YEARS. i HAVE USED TURBO TAX FOR OVER 20 YEARS WITH OUT AN ISSUE. BECAUSE OF THIS i WILL USE ANY OTHER PRODUCT WHICH DOES NOT STOP AT THE END WITHOUT BEING FIXED. THANKS FOR WASTING MY TIME/ MONEY ADDITIONALLY THE COST OF MAILINGS. i WILL DO MY BEST TO WARN CUSTOMERS NOT TO USE YOUR PRODUCT.

As always, TurboTax is excellent. This year, I got the Tax Expert option but didn't use it, because I didn't need it, but I loved having the assurance that it was there in case I did. As it turned out, all my thorny questions were easily answerable using AI and IRS publications. But in the process, I realized that many taxpayers are not so lucky - that there are much more complicated situations than mine, and that having experts on hand to help sort things out would be essential.

Why does TurboTax print a watermark saying "DO NOT FILE" across the address portion of the 1040-ES Payment Voucher? That watermark blocks the address and makes the form unsuitable to use. There appears to be no way to print the voucher without that watermark.

This is the 3rd or 4th time I've had my tax return rejected due to missing data. Why wasn't it caught the first time? And what am I paying for if not convenience and accuracy? I was also charged twice for my state taxes. Once for $48, once for $25. It's high time we shut businesses down like yours that prey on consumers. Over $100 to have taxes done inaccurately.

I did on the other page, prior to this page. There are some flaws, with the program, but you have to be knowledgeable user to find them. as to putting the paid State & Local income taxes in the wrong areas, like under the 1099-R in the Tax Payment Worksheet. and different areas from what you W-2 state for State and Local income taxes, at least for PA State, and duplicating the amount that was paid in, that was not operator error, that is what the program did. I don't know about your other states, if their W-2 matched up with your programming, but apparently it sure didn't this year.

Did not engage with the experts. The product should ask for the date of a ROTH conversion. No underpayment penalty might occur if done in the fourth quarter. Could not actually let PA determine under payment penalty even though this was identified as an option. Did not have compatibility issues.

The major issue this year related to reporting non cash contributions sch as donated household items and clothing. We made multiple donations of multiple items on multiple occasions and the entry and valuation methodology used by turbo tax will make me look at other options next year. It took me longer to deal with this than it did to complete the rest of the tax filings.

Easy to understand and direct yourself to the fill in the proper information. TT provides all the details needed to complete your tax forms. On line assistance is available with a single click. Always accurate, TT will let you know if a something doesn't look correct.

e-Filing (Fed & State) needs some attention. Before selecting e-filing, a notice window should pop up, to prepare the user to answer several follow-on prompts (e.g., PINs, Refund processing fees, and error corrections). Users shouldn't have to search (e.g., Google) for a short explaination of Refund options, while interacting with navigating the TurboTax's e-File process. Selecting the pay fees using the Federal refund comes with an extra cost and sharing private information.