Turbo Tax Sucked this year. I have used Turbo Tax for 6 years in a row and this is the 1st year that I had to enter all of my information manually. It would not import any of my docs and it was a pain in the butt!! Plus I had to buy a new computer because it will only run on Windows 11. Not Happy!!

We e-filed our Federal return but wanted to mail our state return, however, the software would not let us do both. In order for me to print our state for mailing, I had to go back to File and select Print for mailing for both Federal and State. Then it did give me an option to only print state. The software does show that our Federal was e-filed, so we are good there. A lot of users will not figure out how to do this. We don't owe the state nor do we have a refund, so we didn't want to spend $20 for nothing.

I found it harder to input the required information this year than in previous years. Additionally, there were several times where I was forced to go to my previous year's return to retrieve information that Turbo Tas said i needed. WHY?? I have used Turbo Tax for many years and the previous years returns are all saved in the files that Turbo Tas originally put them in. Turbo Tax should be able to pull that information forward as needed, in the same way that they pull all of the other information forward.

Product seems to ask far more questions than in past. Might be Trump's bill. Product freaks out on updating some entries - won't allow any input. Most critical example in my case is it won't accept Illinois State Property Tax - over $10K in my case, so it doesn't flow thru to state form where I get a 5% credit what zeros out what I owe the state. I'll have to go thru all the machine generated forms to see where it when wrong. My guess is it won't allow any changes on the 2025 form in places where I had detail sheets last year. Things like names of doctors and dollar amounts for each.

It was a terrible experience this year! I've used this product for many years and this year was frustrating. First, it wouldn't link with my financial institution to download 1099's then second my file must have gotten corrupted because when I went to edit and file 50% of info was missing and then it was duplicated. Also hated the AI interference with search function.

The software code purchase was for "download Only" and would NOT WORK for the website version. I have used TurboTax for many years and this was the worst experience. I spent way too much time figuring out how and why there was an issue--I was not the only one to have this problem. I need to be refunded my $25 state filing fee--AT LEAST--for the extra time and trouble I had to figure out how and why the two versions were different and the code was unable to be used. This is supposed to be quick and easy--it was far from that. Disappointed in the extra time I had to spend on what should have been quick and easy in the past. Far from it this year. Figure it out!

The Desktop Deluxe version of TurboTax is constantly is trying to up sell me at every stage of the tax filing process. I have been using the Desktop version since the 90's, now it is full of advertising and up-selling me to add services and products I don't want or need to do my taxes. I have had it with this product!! Not recommended!

My navigation throughout the process was easy! I applaud Turbo Tax for their accuracy and expertise. And I just signed up for their Tax Advantage program which automatically emails a downloadable product in November which includes additional features for free!

The import feature is awful this year. Software is unable to import my spouse's brokerage accounts from the same financial institution, even though it's different account number and name from mine. We had to manually input trades. Absolutely ridiculous I'm paying for your software and doing so much work.

I was disturbed that for the second year in a row I was unable to import my info from the prior year I found last year's .tax2024 document, but when i clicked on transfer, i just got a beep several times in a row. Ive been using TurboTax for decades and only recently has this function failed.