I thought the program saved as it went. That was not my case. After entering information, I clicked continue, a colorful circle appeared for 20 minutes. I decided the program froze and rebooted. When I went back into the program it did not give me a chance to continue. I had to retype all the information into the program again. Not happy that I had to do this a second time. this time I saved as I went.

Had more problems with the software this year than all of the other years combined. The software wanted to know if any of my pension was going to the RMD. It took one of your support people pointing out that was what the message was asking. Since RMD's are taken out of IRA's, the question doesn't make any sense. Since your software "CURRENTLY" downloads the RMD data the question again makes no sense.

It would be great if the search tool had more options. One of the radio buttons was very useful in helping me fix an error. However, for another error I had to look at a previous tax return to determine how to fix it under Miscellaneous expenses. I wasn't sure if you were asking for the description or the total amount. I entered in both. I think last year's version was easier to use than this year. I could not find where I could find the requirements to see if I can get a deduction for my spouse since he's 65. He also became disabled in Sep 2024 but we're waiting on SSA to process his application. He can't work. It would have been helpful if there was a question to address is if he's entitled to a credit.

TurboTax is straightforward to use. I did not have to use an expert for help. There is a problem with the K-1 form entry section. I was unable to enter all the countries on the K-1 form that I paid taxes to. I could not figure out how to enter the other five countries listed, and the last country listed was "Other countries." That category had the largest amount of revenue and taxes, but there was no choice in the list of countries for that category name. The reason my Trust controller did that is there were 18 countries that just had small amouts of revenue and taxes, some less than a dollar, so they combined them all together.

I have been using TurboTax for more than 25 years. Over the past few years TurboTax handling of Health Savings Accounts has improved and I greatly appreciate it. Unfortunately there are a couple bugs that have been persisting for several years now and Intuit still has not fixed them. 1. TT should transfer my checking account information that is used every year for my refund, however on the state of Michigan product TurboTax ALWAYS changes the account type to a savings account and EVERY year I have to manually change it back to checking. Also, when about to file for state of Michigan, TT displays the account and routing number and has you confirm that it is correct, then TT forces you to to retype the routing number and account number even if you used it the previous year..... And then when you move on to the next screen you have to re-type it again even though you have already confirmed it and retyped it. 2. One of the most frustrating changes that TT has made in recent years is to make it very difficult to E-file federal taxes then paper-file the state taxes. Federal E-file is included in TT Deluxe and it is easy enough to E-file federal but then it assumes you want to pay extra money and E-file the state as well. It will not give you the instructions and the ability to print the state forms for paper filing after E-filing Federal. You have to back up then tell the software you want to paper-file the federal return and the software is quick to warn you not to paper file after the E-filing is complete, but at least then it will give you the instructions and the ability to print the state of Michigan tax return. It used to be great and allow you Federal E-File and Paper-file State THEN save either key worksheets or all worksheets for either Federal or State, now it just lumps it all together and you have to choose which pages to print or save. Anyway, if Intuit decides to fix these bugs I would be much more likely to give a more positive review next year.

The desktop version was not as easy as the online version that I used for my own taxes. Specifically, during the review phase, when it finds errors, TT will ask for information from some obscure form without any context (it shows only a field in isolation). Twice I had to google the name of the form and the field to determine what to enter. This is a waste of time. Why not take me to the actual form so I can see what the field and error is about?

I was very disappointed with Turbo tax this year. I've been using TurboTax for more then 15 years and always had a good experience. This year I did my daughters taxes and E-filed both Federal and State when I went back on to see if they were accepted and THEY ARE NO WHERE TO BE FOUND on my computer. Also had so many glitches when I did my return that it was very frustrating BECAUSE THERE REALLY WASN'T ANY PROBLEM it said no errors but wouldn't let me go further. Not sure if the reason for so many problems is that it now has to be downloaded as opposed to putting a CD Rom in your computer. I'm not sure that I will again next year.....

I like the ‘Forms View' and flag (bookmark) features. I miss Its Deductible; this was a helpful app. and the direct import to TurboTax was easy. Please add form 8897 (qualified opportunity funds); the lack of it in TurboTax forces me to paper-file. It wouldn't take much programming, and many people will need it next year, when the 7-year period after this was introduced ends.

I have a very simple return and yet it is very difficult to use your product. Besides the complexity of the tax code I think it may be because you have too many options currently. Also I could not find out how to verify the accuracy of the ip pin I entered. Also you force me to use a nickname to submit this review, what a pain!

Used to love this program, but I'm already looking for an alternative for next year. No CD is a pain - hate having to download software, struggled to view last years file because I couldn't get logged in to the Intuit account, the limited filings is a real disappoint - no longer worth the effort, have 2 different Intuit accounts for the multiple years which you wont let me combine. Overall, this has been an awful tax filing experience.