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Customer reviews for Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
4.1 out of 5 stars
stars
29.5K ratings29.5K reviews
  1. 5 stars54% (15.9K)
  2. 4 stars20% (6,020)
  3. 3 stars12% (3,620)
  4. 2 stars6% (1,800)
  5. 1 star7% (2,110)

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Showing 751-760 of 29,516 reviews
Apr 4, 2026
Reviewer name: State of Residence
3 out of 5 stars
3 out of 5 stars review

Legal state of residence listing on 1040

Confusing guidance on mailing address. I am his tax preparer (legal letter of testamentary for deceased). I live in NY but he lived in Texas. The Turbo Tax software now prints/lists my address in NY as the deceased HOME address. This may cause NY to come after him for state income tax. Happened to me before.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 15, 2026
Reviewer name: Kate294760
4 out of 5 stars
4 out of 5 stars review

Turbo Tax is Awesome

Apparently I have to submit a review in order to get the program to stop sending me these annoying messages about not completing the process. The federal and state government's have accepted my returns. I received my tax refund but still get these emails. Maybe this will help.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Feb 27, 2026
Reviewer name: issues begin and end
4 out of 5 stars
4 out of 5 stars review

still some bugs that need to be addressed

I had trouble with Turbotax and the very beginning and at the very end of the process. In between it was vey user friendly and helpful - I particularly liked the examples & sample situations to help guide me. At the beginning I couldn't even create an account - because evidently the software picked up a 30 plus year old account that used my same email ! I had to call live support to figure out how to even get started.... Then at the end of the process - I wanted to e-file my Federal return (refund to me) to get it faster - so I could pay for my State return (I owed money) paper file it later closer to the due date of April 15th. But the software options didn't match / work to do this without me calling live support again to sort it out & trick the software options to do it... very frustrating at the beginning and end of the process.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Apr 7, 2026
Reviewer name: Age77
1 out of 5 stars
1 out of 5 stars review

Forgot Social Security Income

I'm disappointed that Turbo Tax didn't ask me to enter my Social Security income on the federal and state returns I just filed. I thought it because SSN wasn't taxed this year but upon putting away a printed copy noticed it is on the form. Turbo Tax missed this in the final review which said my form was OK to email to the IRS and state, despite my filing a Senior 1040 and being 77 years old. Now I need to submit Amendments.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 16, 2026
Reviewer name: Greer75
5 out of 5 stars
5 out of 5 stars review

I would not file any other way than with TurboTax

I appreciate the flow and directions of the TurboTax program. If the tax filer takes the time to read the instructions and carefully fill in the data, he should be able to successfully file his return. My main request is that you don't change up the program from year to year. A few small changes are fine, but big format changes are confusing. Thanks.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Feb 22, 2026
Reviewer name: rrjjdd
4 out of 5 stars
4 out of 5 stars review

Turbo Tax works fine but....

Works fine but remains to costly compared to others. ONLY purchase it annually since I have used it for years. But next season will probably change to a less expensive brand. Also the constant attempts to UPSELL get very annoying. Make a box to check so I do not have to experience it so darn frequently

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.

Mar 9, 2026
Reviewer name: abstab
5 out of 5 stars
5 out of 5 stars review

TurboTax is a life saver

I've used TurboTax for several years now, and have not been disappointed. The guided steps through each section is really helpful. Calculating our tax liability each year is confusing, as things change from year to year. Thankfully, TurboTax is on top of that.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.

Apr 8, 2026
Reviewer name: Abednego64735
5 out of 5 stars
5 out of 5 stars review

Doing my own taxes

Well Turbo tax seems to be pretty good so far, I am use to using a program like this I have been working for a Tax company for 4 years and it i very similar . The only things that threw m here was you all required us to have our AGI from previous year to File. I think that is wrong my company I work for Don't Do That. I of course had to go on IRS.gov to get 2024 AGI.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.

Feb 26, 2026
Reviewer name: sfm1950
3 out of 5 stars
3 out of 5 stars review

Desktop version good, online version bad

On the whole, it worked well. It did not, however, ask me if I wanted to apply my refund to next year's taxes as it always has in the past. Also, I initially tried the online version, but it would not let me transfer my data from last year's return. It told me the file was corrupt even though I could open and close it with last year's desktop version and had no problem transferring the data into this year's desktop version. I am unhappy that I ended up paying for both the online and the desktop version.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Feb 18, 2026
Reviewer name: jqn39344
1 out of 5 stars
1 out of 5 stars review

TurboTax is Terrible this year

In the past I have had no problems but the software was terrible this year. I have been hesitant to submit my return because I don't feel confident in its accuracy. Examples of problems: I was asked, "Did you receive form X?", yes, "Who was it for?", Dependent, "Did you receive form X?", yes, "Who was it for?".... Also, we sold our house in 2025. TurboTax asked me to enter a lot of information off the settlement sheet and said that I owe $82000 in taxes. It then wanted me to enter many of the numbers from the 10 year old purchase settlement sheet to reduce the taxes owed. After that it asked if it was our primary residence, followed by, "Oh nevermind, you don't have to report this". Why wouldn't you lead with that? Additionally, I entered that my wife received Social security disability benefits so it asked me how much I received from the Canadian railroad pension (or something like that). Taxes are already stressful and TurboTax made that far worse this year.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405