As with last year (2024), I feel Turbotax has become a platform for revenue streams like tax advice, product upgrades, and audit insurance policies. The product has lost most of its in-program help features as if to steer users to live tax advice. It is easier for me to google the help I seek such as where to find K1 forms than look at the program's kaleidoscope help section on line.

Software had me duplicate three 1099 INT entries. Fortunately I reviewed everything after its "error" checking stated everything looked good. I found the duplicates and deleted them. This could have cost me $300. Not happy with your software. May go back to TaxAct

For the past more than four years I have gotten the desktop version. Be aware that the software will keep trying to move you to the web version. For windows, version 11 is required. I needed a new laptop for that. I can recommend the extra 60 bucks for the live on the phone help rather than the searching for or posting in the community section. That phone person knows both the desktop software and the tax codes. I was able to share my screen explain my issue. She knew what information i needed and exactly where to enter it. Saved my butt. I purchased the audit defense as a peace of mind.

Turbo Tax has been my go to software to prepare Tax return for more than 30 years. The key reason for me is accuracy, interface (especially the step by step vs using the form) for data entry. The E-file also compliment the product and make the whole Tax submission process a breeze.

Generally excellent, although this year TurboTax incorrectly calculated my California Tax Liability! Even after updating the software with all updates today, there is no correction. Guaranteed?? So, now I have received Cal FTB 5818A ENS letter notifying me that I overpaid the amount due and in fact, my CA state income tax liability was $0 for the 2025 yeay

After competing all error checks and sending the returns, TurboTax announced that the State return had an error?!?!?!?!??! after error checks? After final review, after hitting the "send state tax return" No suggestion what to do how how to proceed...Not sure what my remove my state return so as to be invalid...I use software that should actually make this easy and bullet proof, again this year not the case. i have been a user for more than 10 years. Not my first rodeo.

I love Turbo Tax. Makes filing taxes so much easier and convenient. I always trust their accuracy. And with guiding through your taxes and remembering what you did last year it's so convenient as it types in previous items like your income and deductions so no additional typing unless you add or delete items from the previous year.

The hidden $40 processing fee for federal tax processing fee is a scam. There is no information given on the page that covers charges and fees. It is not charged to you if you pay with a credit card as opposed to paying from your federal return. Why is that information not provided? It seems that it is intentionally set up that way to trick people into paying a unneccisary $40 fee that is completely avoidable. Luckily, I was able to google this information from reviews and frequently asked questions from other customers. That information is not provided anywhere in the software that was paid for that advertizes free federal filing.

I was unimpressed with the downloads feature as I was only able to download three documents. I was very frustrated with the interface. I was nearly done when Turbotax asked me to save my progress. It then glitched. When I opened the saved file it was empty, forcing me to start again. When I got close to finishing the taxes, I noticed that my state tax liability was ten times higher than it should be. I went through each module several times trying to figure out what was causing the liability to be so abnormally high. The software didn't provide a way to do this. So I had to start over again. All in all, it took over four hours longer than it should have to do my taxes this year.

I have used Turbo Tax for many years and have found it to be very accurate. I did have a problem with year with one item on the State of Arkansas return. I had additional Car Sales Tax which it would not do the State Drop down to show Arkansas and to enter the amount. Lost a partial refund due to this program problem.