It's Deductible has been removed, so Intuit is forcing you to go to a third party website to manage this information now. Some guidance seems very vague now... requires use of Google to clarify what I should do. More banners/popups than necessary trying to get you to purchase additional services or change from desktop to online version.

This was my first year to use Turbo Tax. I found it hard to find and review the income items (1099div) that I entered myself. The ones automatically imported were easily found. If I did the entries correctly, this product will be a big money saver compared to what my accountant charged. :-)

I've used TurboTax for many years. I'm increasingly getting frustrated with it, as my accounts have gotten more complicated. I have the Deluxe version which is supposed to be able to deal with investment income. The foreign tax credit interface is close to impossible to use. Once it creates Form 1116, I just go and directly input the data into the form, and there is still the possibility that the IRS won't accept the return. I'm seriously thinking about not using TurboTax in the future.

It was OK. I've used the software for many years and it's fine. This year I experienced some strange glitches, like the program shutting down suddenly (PC) and a few windows suddenly showing up with incredible magnification levels. Not show-stopping problems, but annoying.

This year, I encountered a situation where my tax return was more substantial than usual. As a result, it became necessary for me to seek professional assistance for the first time. Briana provided invaluable help throughout the process. She carefully reviewed all the details, ensuring that every aspect of my return was accurate. Her professionalism stood out, and I truly appreciated the thoroughness of her work. Briana took the time to reassure me, confirming that everything was correct, which gave me additional peace of mind.

Have been using TurboTax since its release and it never seems to fail. I appreciate the reviews and checks to make sure there everything is accurate and completed correctly. I was disappointed they removed It's Deductible. That was an excellent tool for pricing items given to Goodwill or Salvation Army.

More confusing this year than other years. I had some issues with things showing up on a worksheet, and there was no obvious way to fix the problem or get out of the section. Also, a lot of pages do not let me use my finger to scroll the page (only the narrow scroll bar) and many things are just barely below the bottom of the page, always requiring scrolling, like the help section needing me to scroll to get to the box where I type.

This year, I had problems with 1099-b import from Fidelity. From one account, data came involving a trivial corrected cost basis which put $4 in a box that TurboTax wouldn't allow, but wouldn't let me correct from any sheet, and wouldn't let me e-file because of this one worksheet box. When I repeated the Fidelity imports in desperation, a second Capital Asset Sales Entry worksheet showed up - the first download from Fidelity had missed the 1099-B for a whole account (1099-Div and Interest were present)!! Possibly I deleted the worksheet while fighting with the stupid $4 basis box, but since TT wouldn't let me delete the worksheet from the Fidelity account with the $4 problem, so I don't think so.

The software is fine. The account system and actually getting it installed is nightmarish to say the least. The worst part of all is they chose to have the software not even work by making it incompatible for Windows 10, which is simply unacceptable. Not working is the worst case scenario. Make Turbo Tax 2026 work with Windows 10, having it not... is pretty much unforgivable.

I have been using TurboTax for over 25 years....I feel the "user friendliness" has declined somewhat over the last several years.. I ran into a problem with e-filing whereby it said "Your Transmission Didn't Go Through"....the instructions that followed were vague...told me to go online select "check for updates"....I signed into Intuit online and could not find such. I called a friend who also uses Turbotax and she said to close the desktop software and restart it. I did so and then Turbotax came up with pop-up to check for updates. (It had not done so when I first started Turbotax and subsequently spent hours inputting my data.) The updates downloaded and the e-file step finally worked.