I have been using TurboTax Deluxe for Windows for about 15 years now and still find it incredibly easy to use. In total, I have probably saved several hundred dollars over having someone do my taxes for me. I have not used the business editions, but I believe the experience would be similar. The software is easy to use and at least for the last 15 years... very accurate!

Overall I find Turbo Tax helpful. The upselling to the next level product or the online version gets a little old. My taxes are not complicated. I understand these options are available, but I don't need to be reminded more than once and then explain why I didn't opt for it. Also, this the second year that I got the "Failed Validation" error, saying I had to go to the Online menu and select Check for Updates. But I never know how to get to the Online menu and find Check for Updates, so I go out to the Turbo Tax community for help. It takes me a bit to understand that all I have to do is completely close out of Turbo Tax and get back in to trigger the update. Maybe THAT should be the provided guidance to avoid confusion and a waste of time. Or better yet, maybe fix that "bug" in your software so the error doesn't happen in the first place.

The version for 2025 was a bit harder to use than previous years. The flow was missing, believe it was due to the software moving ahead of where I expected it to be. Had to back up a couple of times and redo a section because of it. Bottom line it works, will continue using it in the future.

On the whole, it worked well. It did not, however, ask me if I wanted to apply my refund to next year's taxes as it always has in the past. Also, I initially tried the online version, but it would not let me transfer my data from last year's return. It told me the file was corrupt even though I could open and close it with last year's desktop version and had no problem transferring the data into this year's desktop version. I am unhappy that I ended up paying for both the online and the desktop version.

Overall - OK experience. I was disappointed in having to wait so long into 2026 for the 1099 section to be available. Federal review did not flag that I had not input 1095A information. I expect the program to know/be able to see that I had form 1095A the previous tax year. I expect the program to flag me to be sure to enter in the new tax year, if the program sees that the form is missing during the review process. Often after applying the required updates, and I select to Continue using the program, it does not restart and take me to the main screen/page.

I've been using TurboTax for around 25 years. After this year's experience, I'm looking for another method for next year. Your software has gotten to the point that it is more about the marketing and pigeon holing customers away from what they desire that it was a fight to make the software work. I want stand alone software and sadly TT is no longer that option. I spend money on stand alone. I don't really get that and I have to fight to avoid the constant push to force me down a software track I do not wish to go. This is not about the tax calculation. hoping that's still correct. It's about a company model that no long puts customer wishes as a priority. Market to me once and then abide by my decision! Even the TT AI feedback GUI won't let users select/deselect the review topic or submit negative feedback without extra work. TT has decided for me. I've decided, too.

I didn't like it compared to past years, I forget why I have to buy Premier so i don't get charged so much at the end of filing my taxes. I had a few issues Turbo Tax, Like I needed to open my 2024 taxes & it had to update & then wouldn't let me in without the activation Key!! I don't keep the activation key for Taxes I already completed Last year, but I guess I learned my Lesson. Also why would I go on line to do turbo tax after I purchased the software? I kept getting pushed in the beginning to go with online version. maybe if it was free to file my taxes. it was difficult to add donations, last year and years before, I logged into intuit & filled out a form, this year I just didn't add anything due to time and difficulty with your system, kind of stressful & confusing through out.

The software code purchase was for "download Only" and would NOT WORK for the website version. I have used TurboTax for many years and this was the worst experience. I spent way too much time figuring out how and why there was an issue--I was not the only one to have this problem. I need to be refunded my $25 state filing fee--AT LEAST--for the extra time and trouble I had to figure out how and why the two versions were different and the code was unable to be used. This is supposed to be quick and easy--it was far from that. Disappointed in the extra time I had to spend on what should have been quick and easy in the past. Far from it this year. Figure it out!

I've used Turbo Tax for over a decade. I've been very happy with it's accuracy up until this year. This year TurboTax recommended that I go with a standard deduction instead of itemized deduction. Although both the Standard Deduction and Itemized Deductions resulted in the same Federal and State tax liability for 2025, TurboTax made a HUGE miss. If I went with TurboTax's Standard Deduction recommendation, my Residential Energy Tax Credit Carry-forward would have shrunk by over $1300. So glad I didn't go with TurboTax's recommendation and double-checked the details!

I've been using Turbo Tax for years and while I find it handles simple, straightforward situations easily enough, it assumes you might as well be a CPA for certain tax situations. Handling of AMT has ALWAYS been horribly confusing, eliminating It's Deductible infuriated me, and I found the Pennsylvania State Tax portion to be so confusing, I bailed and will file directly online with the state. PA has very simple state taxes so I really expected Turbo Tax to handle it in a more streamlined fashion.