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Customer reviews for Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
4.1 out of 5 stars
stars
29.5K ratings29.5K reviews
  1. 5 stars54% (15.9K)
  2. 4 stars20% (6,020)
  3. 3 stars12% (3,620)
  4. 2 stars6% (1,800)
  5. 1 star7% (2,110)

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Showing 721-730 of 29,516 reviews
Mar 23, 2026
Reviewer name: Joexxxxxxxxxx
4 out of 5 stars
4 out of 5 stars review

FBAR

For the past several years Turbo Tax has been advising that I do not need to file the FBAR. Initially, it indicates I do need to file an FBAR but then a few prompts later it changes and indicates I do not need to file it. This is incorrect. The FBAR needs to be filed if an individual has foreign financial accounts, the aggregate value of which exceeds $10,000 at any time during the calendar Year. The data I unput clearly falls under this category.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Feb 19, 2026
Reviewer name: Radari216
2 out of 5 stars
2 out of 5 stars review

TurboTax Great But Privacy and Security?

I have been using TurboTax for many years and switched to the Mac version in 2020. So, far, it works great and I convinced a friend to start using TurboTax for his Mac after his accountant changed him some ridiculous fee to do his simple taxes where he only qualified for the standard deduction. The only concerning issue with TurboTax is they keep copies of some of your tax data in their cloud.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 16, 2026
Reviewer name: MyNameisJeff001
2 out of 5 stars
2 out of 5 stars review

Used to Be Great, Now Frustrating and Pushy

Used TurboTax desktop for years, but it's getting harder to justify. The software has become more expensive and increasingly cluttered with upsells and ads. It constantly tries to push you into the online version, which is a worse experience, less control and harder to troubleshoot. I also ran into accuracy issues and confusing prompts (e.g., unnecessary forms like Schedule H and extra state returns). It still works, but the experience has definitely declined

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 11, 2026
Reviewer name: Joswimj
4 out of 5 stars
4 out of 5 stars review

Turbo tax's Changes little harder to follow

I did not talk to anyone and finished on my own. Importing financial information from financial institutions was much easier than expected but harder to find how to enter school income tax withheld in the right place so it would be credited on the tax return

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Feb 26, 2026
Reviewer name: Eddie225
4 out of 5 stars
4 out of 5 stars review

Help in using annualized method.

When I initially entered my information, I was informed I owed a penalty due to tax underpayment. It took a good deal of effort to discover how to use the annualized method, which I used and eliminated the penalty. A prompt to suggest use of Form 2106 and how to use the annualized method would have been helpful.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Feb 28, 2026
Reviewer name: 72Jenn
3 out of 5 stars
3 out of 5 stars review

Turbo Tax needs some work

I didn't like it compared to past years, I forget why I have to buy Premier so i don't get charged so much at the end of filing my taxes. I had a few issues Turbo Tax, Like I needed to open my 2024 taxes & it had to update & then wouldn't let me in without the activation Key!! I don't keep the activation key for Taxes I already completed Last year, but I guess I learned my Lesson. Also why would I go on line to do turbo tax after I purchased the software? I kept getting pushed in the beginning to go with online version. maybe if it was free to file my taxes. it was difficult to add donations, last year and years before, I logged into intuit & filled out a form, this year I just didn't add anything due to time and difficulty with your system, kind of stressful & confusing through out.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 21, 2026
Reviewer name: Chris Pi
3 out of 5 stars
3 out of 5 stars review

Need Fixes to make it easier to use

It is too difficult to go thru the filing steps. They repeat themselves, like the state drivers license number. And the state PIN shows once and we are not tld to write it down, Not sure where it resides to go back to get it. It was not clear that the fee to take the cost our of the federal refund was much higher than paying by credit card. The uploading of docs needs a better interface. When I click on that step ther e shold be a checklist of what I can download so when I go back a month or so later I can pick another one that is available. Too hard to go back later and figure out how dowload a W2 or 1099.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Feb 24, 2026
Reviewer name: Steveveniceflorida
3 out of 5 stars
3 out of 5 stars review

T Tax

This was the first time I did an online download. It was terrible. It could not find my old returns. It had 3 or 4 accounts with my name on them. I ended up having to type in everything (name, DoB, and All my investment companies, payer id etc., again. Initially, downloads for T-Tax updates was slow and painful. A friend of mine recommended Tax Slayer, but I had already invested too much time and money with your product.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 23, 2026
Reviewer name: FrozenMA
3 out of 5 stars
3 out of 5 stars review

Frustration with freezing

I have always had a good experience with Turbotax. However, this year, it has frozen on me multiple times. Also, I am having difficulty paying for filing my state tax - the screen consistently freezes when I'm led to the outside vendor for credit card information. Therefore, my state tax return is not yet filed. Frustrating!

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Feb 27, 2026
Reviewer name: prohidium
4 out of 5 stars
4 out of 5 stars review

Works well but I cannot e-file from overseas

Works in general for filing as a dual status citizen living in Canada. The only issue is that I cannot e-file due to my spouse not being a US citizen and therefore does not have a SSN nor a tax filer ID as she has never lived or worked or owned any property in the US. A tax filer ID application is too onerous. I should be allowed to enter NRA or Non Resident Alien as an option so that I can e-file. Currently I have to print and mail. Also, I can no longer get the basic package for filing, I cannot file online and as a result, I am forced now to purchase the Deluxe Desktop edition at a higher price than I think is necessary.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.