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Customer reviews for Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit

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Showing 701-710 of 29,496 reviews
Apr 12, 2026
Bodhis
2 out of 5 stars review

Inadequate for community property states

Turbotax is fine for simple tax returns, but if you have to deal with something like community property (for spouses in different states), then you end up filling out paperwork manually. If you're not the spouse who lives in the community property state then you even have to trick the software into letting you enter the information by changing your residence to a different state, and then changing your residence back.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 11, 2026
Frustrated3203
3 out of 5 stars review

The worst version in over 30 years

I have used Turbotax for over 30 years. The past 2 years have been the worst, and this year has been by far the worst. The deductions section was terrible. Forms from previous years had to be deleted and reentered. I was unable to review the data in the deductions in the application and had to use forms to enter and review all data.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 25, 2026
iplawyer62
4 out of 5 stars review

Interface is lacking

When going to pay for state and when entering credit card for state payment, the place where you scroll down to enter experation month does not scroll past 8. I don't have a credit card with an experation date before August of any year. This is a major flaw, in my opinion.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Apr 14, 2026
WSJ1501
1 out of 5 stars review

Online Help is lacking any real knowledge

Simply put, three phone calls and each person with the exception of the third phone call were not helpful and simply appeared to not be interested in rendering help that one would expect from a helpline. I made mistakes with not retaining my return when I started with a new computer. but the lack of guidance was grossly incompetent. A simple review that I was able to determine by working through the process would have yielded the solution. Instead, each person, with the exception of the third call, appeared to being more interested in getting me off the helpline.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 29, 2026
Ashley state return
3 out of 5 stars review

Charge for state e-file when not used

I want to mail my state return not e-file it. when i print it out to mail says to e-file and does not provide mail in instructions. Also, wants to charge me $25 to e-file it. My product comes with one free state filing and 5 free electronic filings. I have not e-filed any state returns. Why is it charging me $25 to e-file state return when a I haven't e-filed any state returns

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 5, 2026
mz155
2 out of 5 stars review

Declining software quality

This year my experience is between bad and horrible. I've encountered 3 separate bugs in the software. One was admitted by Intuit, but I had to spend 2.5 hours on the phone with level 1 agent, before he conceded to pass me through to level 2, who were able to engage serious conversation, admit and file a bug report. Yes, it was fixed in 3 days. The second one I've found a workaround myself. The third caused the PC to crash twice! around the same place, few screens apart. I had no intent to work as a free beta tester for Intuit. The way you enter certain fields in K-1 could be (VERY MUCH) improved. I'd rather have direct instructions in the software than searching through the filing instructions and community forums.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 4, 2026
Small potato
3 out of 5 stars review

App choice

TurboTax created frustration in the process often when the situation slightly complicated. I have no choice to keep with TurboTax since it is the only software I have been used for many years. If you just are starting to pick the tax return software, I suggest you explore the different software before you lock with one app.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 23, 2026
harv22
2 out of 5 stars review

TurboTax is a great product, this yeardisappointed

It was going fine until I tried to file my Georgia state tax by e-file and it would not process my payment information, said it hit a snag. Called and talked with one of your agents and we applied the payment on 3/21/2026, went back into today to e-file my Georgias state tax return and it was still not going through because payment would not process. I have been using TuboTax for years and never had a problem until now, The order number for the payment is IEPCA297027609 with a PCA 67016. I have disputed this charge through my credit card ending in 3015. I was told to wait until charge processed to do that.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 29, 2026
DJ273
4 out of 5 stars review

TurboTax 2025 software + State, great as usual

Been using TurboTax for years. Great as usual. Had two glitches during use where it somehow skipped a subject. Caught the jump itself and directed me back to the correct page to review that subject. In the end everything was covered an it all looks correct.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

We appreciate the time you took to share your feedback. Thank you for your continued confidence in TurboTax—it’s a privilege to work with you again.

Apr 2, 2026
DAB26
3 out of 5 stars review

Not as smooth as in the past

I have been using Turbo Tax for many years now probably 20 or more. It has always done a good job and I have been satisfied with it. This year it seem to have a lot of glitches. It wouldn't bring up some of my last year's information and I had to retype everything in. Wouldn't go to the right place on the tax returns I kept having to try over and over again. In the end I was able to complete my taxes but the process was not as smooth as in the past. Hope this was a aberration for this year only.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405