Turbo Tax Deluxe did not transfer my data from the previous year, so I manually had to add everything. When revisiting topics, it got stuck and wouldn't allow me to access specific areas within the topic, so I had to call customer service (see incident 1773420245718). It doesn't have the capability of searching to find sales tax deduction, for example. The functionality is simply inadequate. For simple returns, I would use Turbo Tax, but I would never recommend it for complex returns.

I have been using TurboTax since 1995 and up till now I was always highly satisfied. This year there should have been a flag in the section of how we preferred to receive our refund advising that physical checks were no longer an option. It would have saved me considerable time and frustration to get the issue resolved with the IRS.

I have a very simple return and yet it is very difficult to use your product. Besides the complexity of the tax code I think it may be because you have too many options currently. Also I could not find out how to verify the accuracy of the ip pin I entered. Also you force me to use a nickname to submit this review, what a pain!

Software worked fine. Forced to Upgrade to Windows 11 after purchasing. Didn't read the fine print. E-mail had glitch that wouldn't allow me to use cloud-based software without making changes to my computer... Paid a $18 penalty for underestimation, even though I used Turbo Tax last year.

We have been using TurboTax (Mac, desktop) for as long as it has been available (formerly MacInTax) and we would have a tough time switching now. I am not always happy with the UI changes that come out with each new version, however. This year it was the GIANT buttons (why?) and the need to delete old imported doc references after new ones (same vendor) were imported (seems like the program should have been smart enough to overwrite). I was also annoyed by the "Canadian Pension" glitch that took many attempts to delete. But in the end everything was fine. PLEASE do not ever stop releasing for Mac.

I've used TurboTax for many year now with good results. This year however, it isn't as "user friendly" as it was in the past. I don't know if it's because the dumb big beautiful bill had people scrambling to get things changed/rechanged/and rechanged again or what the issue was. I did have issues this year. I had to call for help two days in a row and I will say that the two women who helped me deserve 5+ Stars. They were patient, knowledgeable and helped me so much. They made my problems tolerable.

Turbo tax was easy to use. It uploaded the information from my 2024 tax return accurately so inputting the information for 2025 was super fast. The interface for uploading my state tax return was perfect and made completion of my state taxes very fast. Filing both my Federal and State returns via the E-file interface worked seamlessly and quick. Keep up the good job! The product worked great.

It took me 30 minutes to figure out how to purchase and download Turbotax. This was both one for MAC and one for Windows. I DO NOT want to use the online version. Please make it easier. It is almost like you are trying to prevent me from using the download version.

The primary reason I use TT is because I'm a US citizen living overseas and married to a non-US citizen and I want to e-file. However if your spouse doesn't have a US Social Security Number or ITIN you can't e-file. The advice from TT is to print the forms and write in Non Resident Alien (NRA) in place of the Social. That kind of defeats the purpose. And after reading the FAQ's from TT, this issue is only one of data validation in the field for Social Security number. And it's been an issue for years. Why doesn't TT simply modify the data validation to allow NRA as a valid entry?

I had a much better experience with this year's (2025 tax year) desktop version of Turbo Tax than last year; the 2024 version was glitchy and generated several errors. The 2025 version experience was much closer to the old disc version experience. The interface is good and guides one clearly through the steps. I still don't understand why the state filing fee can't just be added to the up-front price, rather than having to purchase it before e-filing. Turbo Tax is still less expensive than having someone prepare my taxes, but still not that cheap.