I think TurboTax is an easy way to fill up your income tax. The only issue I found is that it misguided me to do both federal and state return online for $0; when I was almost done, it required me to pay about $64 to file both; I had already paid $50 something for the program.

tax software was straight forward and done fast. However to pay by credit card for my state return intuit made me jump through hoops after resetting and reloading over 8 times on both the desktop and then laptop. at the direction of level 2 support. nothing worked until i reset and reloaded windows 11 on my laptop then had to reset the resolution to 80% then after a tiny font appeared all the drop down boxes worked. poor, poor programing from intuit!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

There was an issue with manually entering interest and dividends this year. My bank does not have upload capabilities (and I want to enter anyway to round off amounts to the nearest dollar), but the "walk me through" path would not allow me to enter interest or dividend information for accounts that pulled over from prior returns. I had to go to forms, enter the information, then I could edit the information through the walk me through program. You should provide a path that doesn't require download to update new information for previously existing accounts - very frustrating and I had to google to determine how to get it done.

Very poor handling of Canadian retirement accounts. No way to enter foreign tax paid except as 1099-div and that was difficult to find. Not impressed with Win11 requirement. Import from RBC does not work. No entry from Scotia McLeod. Direct entry of Canadian NR4 would be asking too much?

I SPOKE WITH 5 TURBOTAX AGENTS TRYING TO CORRECT A PROBLEM OF NOT BEING ABLE TO EFILE. THERE WAS NO DATA ENTERED THAT SHOULD HAVE TRIGGERED THE PROBLEM. NO ONE COULD FIND A REASON FOR THE DENIAL. THE FIFTH AGENT, WHO THE OTHERS CALLED AN EXPERT, COULD NOT FIND A REASON FOR THE GLITCH EITHER. SO SHE DID A PROGRAM RE[LACEMENT WHICH SOLVED THE PROBLEM. ALL OF THE AGENTS WERE GOOD CUSTOMER SERVICE AGENTS, COURTEOUS AND KNOWLEDGEABLE.

on line there are several less than stellar reviews....what I have found is that even with a new computer with completely different OS, I had no problems, everything worked as it has for the past 20 years. there are some changes within the program that you need to be aware of, but as long as you pay attention to those, you should hav no problems what so ever.

Very time consuming trying to start and update Turbotax. Turbotax has little problem auto-renewing and charging me with little notice. Please fix the run time errors on start up. And do not start finger pointing. I spent way too much trying to fix the problem.

Turbo tax has a major flaw in that I allowed my taxes to be filed without direct deposit information. Now that all refunds must be direct deposit this is a problem. and the AI advise doesn't give a good answer how to update bank information. I also don't see away to amend a return. Hopefully you will make a correction.

We have been a tubo tax user for at least 10 years. Probably closer to 15. This is the first year I've been disapointed with the program. The way the interface was worded this year compared to previous years was bad. The wording made things way harder to understand. Not sure if it was AI generated or what happen, but please go back and look at previous versions and fix this problem.

No longer imports my W2 because my employer doesn't use the OPTIONAL control number. My HSA form won't import either. I had to enter all the info manually.. I am switching next year to H&R Block or freetaxusa next year. TurboTax is not as good as it used to be.