Graphic User Interface changes from last year, in federal return section, made the software more difficult to use, not easier. The VA state section is not much better than using paper forms. The charitable contribution section is still clunky, although a little better than last year. The user should be able to delete all charitable contributions entered at once, instead of each entry one by one. This enables easier comparisons of itemized versus standard deductions. (I want to be able to more easily delete all my charitable contribution information if I end up using the standard deduction.)

Always have a great experience with TurboTax. Fast accurate, consistent and understandable. Very compatible with my hardware and software. Easy to use especially since it has features familiar to me every year. The help features are there when needed.

I have used, loved and recommended TurboTax for over 15 years. I appreciate the questions that guide me through every tax situation. Unfortunately, this year I was prompted to pay my state taxes by credit card (which I did) and then told when I wanted to efile that I could not use a credit card if I made contributions (wildlife fund, etc.) which I always do. Therefore I had to pay AGAIN in order to efile my state along with my federal taxes. VERY IRRITATING! Now the IRS has double the amount I owe and I will have to wait for processing to get he duplicate amount refunded.

The AI generated responses with pretty simple questions were not helpful. If I googled the question I could get better information from intuit or other resources. I would prefer to e-file but turbo tax did not support one of the SC forms and had to file the state by mail. It is not intuitive that you have to stay on the first screen you are not going to e-file the Federal return to get the option on the next screen to file the state by mail. Again the AI response was not helpful and had to google to get an intuit response.

Please modify the State of Michigan MI-2210 programming logic to allow users to input tax withholdings based on when they were actually withheld (i.e. attributable to each period) to align with how total income is reported on MI-2210. The TurboTax software currently allocates 25% of total withholdings to each period. This causes underpayments and related penalties and interest when none exist in actuality.

Again, another banner year for Turbo Tax - I have been using Turbo Tax from their first year to this year and have never had an issue. I really love the Review done at the end as well as the Audit Meter they provide. I have had rentals and my wife pass - and in these years I had no problems filling my Federal and State taxes. This year I tried the online version for myself and the traditional desktop for my mother and I have to say the ruling is still out on the Online version - I'm not yet sure I like the interface with the online and it would seem that even though I bought the desktop- there does not appear to be a method to go from the online version back to the desktop version.

It was not clear when I purchased download version for 2025 that it was not going to pick up information from years of filing online. On top of that, it wants to charge $20 to send e file state return. Stayed on phone 3 times to get issues solved with customer service amounting to 2 plus hours. Even purchased a new laptop to get Windows 11 as advised was needed to download.

After using Turbo Tax Deluxe-Desktop for several years, I believe doing my taxes this year was easier then ever before with additional questions or statements clarifying areas that I might make a mistake in, making me more aware of each area that made me feel more comfortable then all the years I have been doing my own taxes with Turbo Tax. Thank you for continuing to put out a better product each year. In my opinion Turbo Tax is simple and accurate to put in my own data and file electronically each year. Thank you Turbo Tax.

I have used Turbo Tax for many years and have found it reliable and pretty easy to use. I thought I would try Turbo Tax online this year and it was a disaster. I will never willingly try the online version again. The interface seemed not as easy as in past years. Maybe I am just getting older.

TurboTax has always been a great tool for me, until this year. I had numerous bugs and glitches. 1) Flag window was often frozen and would not allow a new flag and comment. 2) On the Other Returns and Interest Page the 2nd checkbox was pre-checked and II could not de-select it. I closed and reopened the app twice to clear it. 3)Huge amount of time to get the app downloaded. It kept pushing me to the online version. I'm very disappointed and I've lost alot of trust in TT.