Skip to Main Content
Sams Club
Sams Club
Customer reviews for Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit

Member photos

Sort by |
Showing 681-690 of 29,496 reviews
Apr 9, 2026
pinoyman
5 out of 5 stars review

Desktop version is easier than the online version

I tried the online version this year to see what it was like. The ai helps were nice, but it didn't offer the ease of doing all of my family's returns from one account. I switched to the desktop version for my familiy's returns because it was so easy to work with in creating multiple returns. It's too bad the online version doesn't offer that option.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Apr 13, 2026
FortWorthRick77
5 out of 5 stars review

Helped me for years!

I have used TurboTax for years. Intuitive and helpful. What took a day or two of plodding calculations now takes a few hours. Missing items are easily found and displayed. Tedious information is saved from year to year, so it does not need to be entered repeatedly.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thank you for returning to TurboTax again this season. We’re glad to be your go-to partner for getting your taxes done right.

Mar 24, 2026
HarveyBWR
4 out of 5 stars review

Desktop Turbo Tax is still great.

I have used Turbo Tax for many years and have found it reliable and pretty easy to use. I thought I would try Turbo Tax online this year and it was a disaster. I will never willingly try the online version again. The interface seemed not as easy as in past years. Maybe I am just getting older.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Apr 1, 2026
ConfidenceShattered
2 out of 5 stars review

NO CONFIDENCE after 'snag' and half-size deduction

Been using TurboTax (Desktop, Deluxe) product for DECADES. This 2025 version brought me two VERY disturbing problems: 1) "Hmm, looks like we've hit a snag." pop-up WIPED OUT the years of CONFIDENCE I had using TurboTax to produce my tax returns PROPERLY. 2) The same .tax2025 file I last closed, having PRINTED the 1040 w/ STANDARD DEDUCTION ($31,500)... auto-decided to SWAP me to the ITEMIZED DEDUCTION (~$14,200), which (a) somehow got me about $120 'more' from the FEDs... and (b) WIPED OUT the years of CONFIDENCE I had using TurboTax.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 13, 2026
Sad2bSerious
1 out of 5 stars review

IS the plan to get rid of customers?

I have used Turbo Tax or over 15 years, and they just seem to be getting worse. First, they no longer have the running tabulation of what is due or will be returned on the top banner. Second, the "convenience charge" for asking to pay with your credit card is beyond absurd and illogical. If someone owes 1000, at your rate of 2.49%, they would be paying $31 to file. Considering most cards only GIVE 1 or 2%, it would actually be a loss. Finally, while there IS fine print, still trying to advertise "Free State" without the filing (an additional $25), is another example of being deceptive and trying to gouge customers at every turn. So MAJORLY disappointed after all these years.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 11, 2026
BluMoon70
4 out of 5 stars review

Turbo Tax 2025 is better than Turbo Tax 2024

Much better than last year. I don't know if that was because I became a Turbo Tax Advantage customer, but last year I was confused with the online format to the point I was going to change to another product. Remember, old people like me don't like changes to their routine and "if it works, don't fix it!"

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thank you for returning to TurboTax again this season. We’re glad to be your go-to partner for getting your taxes done right.

Apr 14, 2026
WSJ1501
1 out of 5 stars review

Online Help is lacking any real knowledge

Simply put, three phone calls and each person with the exception of the third phone call were not helpful and simply appeared to not be interested in rendering help that one would expect from a helpline. I made mistakes with not retaining my return when I started with a new computer. but the lack of guidance was grossly incompetent. A simple review that I was able to determine by working through the process would have yielded the solution. Instead, each person, with the exception of the third call, appeared to being more interested in getting me off the helpline.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 15, 2026
George F 13
3 out of 5 stars review

Will not do the On-line version Again

Used TT for many years. This year I filed using on-line - should have done if off line. Found it very unwieldy. Several times I would close out to research something and reopen my file only to find no edits had been saved. Would fix errors that were flagged and still they would keep coming back as errors. Felt like I was being rushed through.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 31, 2026
Silvia805
5 out of 5 stars review

Easy Peasy from start to finish!

I thought I was going to have a heck of a time because I read a bunch of reviews where some folks had issues with this software. I had zero issues, just make sure your operating system is compatible. I have a Mac with Sequoia 15.7.3 software and the whole process from downloading to filing my taxes was simple. 2 years ago I DID NOT read the specs and bought the software and could not load it on my Mac (I had an older operating system at the time), luckily I had a old Windows computer that I had to use, but not gonna lie, I was mad, but it was my fault because I did not read the fine print. Would definitely recommend this software especially if you have a Mac with Sequoia operating system.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 7, 2026
SueNOW
4 out of 5 stars review

Investment Download Guidance Needed

During the process of downloading information from investment companies, a screen came up that the connection had been made. There was nothing on that screen to tell me what to do next. I called customer service, and Ralph told me to just click on the Turbo Tax icon in the task bar and it would go to a screen that showed that the download had been completed. It would have been helpful if that instruction appeared on the screen that said the connection had been made.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.