We have been a tubo tax user for at least 10 years. Probably closer to 15. This is the first year I've been disapointed with the program. The way the interface was worded this year compared to previous years was bad. The wording made things way harder to understand. Not sure if it was AI generated or what happen, but please go back and look at previous versions and fix this problem.

State return form will not display the TC-40 sheet without Adobe Reader. It will display with Adobe. However, when you try to print the state return, you cannot print the return because "An error exists on this page. Acrobat may not display the page correctly. Please contact the person who created the PDF document to correct the problem." You can see the page but cannot actually print the page.

This this year's Turbotax Deluxe version did not allow you to right click on an entry and add a supporting statement (note). It was a pain to have to switch to Forms when I wanted to add a supporting statement. I use supporting documents to record account numbers, add breakdown of total numbers, add EIN for charitable organization, etc. Some of this information I was not able to add even when switching to Forms. Please bring back this feature. It also didn't tell me it gave me the senior bonus deduction. I had to search the forms to make sure it was included. A screen telling me it was include and the amount would have been nice.

I've been using Turbo Tax for decades both on a PC and now on a Mac, and it just isn't what it used to be. There were formatting issues where a complete number didn't fit on one line in a display and wrapped around itself in a box (charitable giving worksheet), I hit at least two links for more information that didn't go anywhere (I received an error message), multiple links in the Visit Each Area didn't go to the same place twice (despite pressing the same button multiple times), and the display would put a number in a column on the overview for Wages or Deductions saying the app was using one number but display another. Turbo Tax used to just be tight. I previously answered the questions in a logic order and completed my taxes. This run through made me question why a number of things happened, requiring me to go to the Tax Forms themselves to try to decipher how a specific number was calculated. I seem to recollect that previous versions had flags to provide feedback if something wasn't working correctly but that feature seems to have disappeared, as if Intuit doesn't care about making their desktop product any better. There were multiple items I would have flagged for feedback. The app is now filled with repeated up sales, some without costs laid out ahead of time. I feel like I was being driven toward the online version of Turbo Tax 2025, and the offer showed a cost of zero dollars, while I anticipate I still would have had to pay for the online software, a state filing, and a fee to try to pay my tax bill with a credit card (yet the offer showed $0). I loved this product years ago when I started using it. Now, I use it while keeping my eye open for something more user-friendly.

Long-time user of TurboTax, but had to use another product for 2024 because TT wouldn't work on my ten-yr-old Mac. Up-to-date again this year and back to TurboTax. I like the guidance and the mostly orderly way TT leads you through the process. Had some difficulties getting charitable contributions from IRAs to register as deductions this year; initially, they reported as taxable additions to the IRAs, but was able to work through the worksheets to straighten that out. Also got an alert that my ex-wife couldn't have the same SSN as my present wife. Well, it's been fifty years since that divorce, and my ex hasn't figured into my tax returns in a long time. There are quirks and oddities with the product every year, but I stick with TurboTax. I feel a lot more confident when TT says my return is error-free and ready to file.

I'm a long time TurboTax customer and was disappointed to find out I had to upgrade to Windows 11. I Fortunately my wife has a laptop running Windows 11 and I was able to load 2025 TurboTax on her laptop and complete my return, My request to TurboTax would be to supply "step-by-step" instructions on moving TurboTax 2024 files from older platforms over to support previous tax return data. It took me sometime to type in my personal information - that was previously on my desksetop running Windows 10. My desktop runs on Windows 10 and is still working for my needs: I am a long time Quicken customer too and happy I haven't been told I need Windows 11 to keep Quicken, but I fear the day is coming!

I have used Turbo Tax for over 25 years and have had no issues. Until now,, you have deleted the donations estimating schedule which puts a large burden on a preparer to complete donations. Please bring it back in 2026. I am an annual subscriber, if 2026 donations are not returned I will look for another software going forward.

TurboTax 2025 is just awful. It is essentially the same interface from the past 10 years, but with updates to SOME of the requirements. But Intuit no longer puts effort into keeping TT up to date. It does not address important tax issues. The help is non-existent - unless you pay more. They try to nickel and dime you on every decision. This is absolutely my last year with TurboTax. It has been degrading for the past 3-5 years, but this is the WORST.

It took me 30 minutes to figure out how to purchase and download Turbotax. This was both one for MAC and one for Windows. I DO NOT want to use the online version. Please make it easier. It is almost like you are trying to prevent me from using the download version.

I have prepared my own Taxes for a very long time, using TurboTax. On another note where you ask "if you are a citizen and lived abroad in any ..countries". when you select NO, why do you ask questions about those countries ??? I liked last year's format better