Very poor handling of Canadian retirement accounts. No way to enter foreign tax paid except as 1099-div and that was difficult to find. Not impressed with Win11 requirement. Import from RBC does not work. No entry from Scotia McLeod. Direct entry of Canadian NR4 would be asking too much?

Turbo Tax Sucked this year. I have used Turbo Tax for 6 years in a row and this is the 1st year that I had to enter all of my information manually. It would not import any of my docs and it was a pain in the butt!! Plus I had to buy a new computer because it will only run on Windows 11. Not Happy!!

With the desktop app, it is impossible to discover that you can't actually file an extension. The help keeps indicating you can search for extension but this isn't true. Usually the product is very helpful but this issue left me very disappointed because of the amount of time it took find a solution -

Shows me the return. Do you have deduction X? No. Shows me the return. Do you have deduction Y? No. Show me the return. We know you live in Florida, but don't you want to file a state return anyway? Are you sure? You're really really sure that you've lived in Florida since 1999, and Turbotax has known that you live in Florida since 1999? Aw, c'mon, do a Florida state return, just for us.

Messed up my state filing TWICE! First it allowed me to exceed a limitation on deductions. Then they send me an email telling me that I had to amend my return. I open the app, download the update, reopen the app and it AUTOMATICALLY changed my return amount in the state filing. When I filed my amended return it then said I owed nothing. That's not true. I owe $526 due to their mistake. Also the stupid AI review bot loses its mind if you try and type more than 20 words per minute. It sounds like Intuit is heading into the toilet all around. I am done with TurboTax.

One reason that I use TurboTax is for the ability to download brokerage information; instead of having to load it manually. There was a problem with this feature (2nd year in a row). I was not able to use this feature. Hopefully, this can be fixed going forward.

Software worked fine. Forced to Upgrade to Windows 11 after purchasing. Didn't read the fine print. E-mail had glitch that wouldn't allow me to use cloud-based software without making changes to my computer... Paid a $18 penalty for underestimation, even though I used Turbo Tax last year.

Desktop product interface easy to use with the forms feature. Most points are clearly explained, covering a variety of potential situations. They do a good job with the walkthrough for the most part. It was a bit intimidating the first time (I used to do it by hand and mail when my tax situation was incredibly simple), but this is now my third year using it now that I have a few more considerations, and I'm happy with it.

I've been using TurboTax for around 25 years. After this year's experience, I'm looking for another method for next year. Your software has gotten to the point that it is more about the marketing and pigeon holing customers away from what they desire that it was a fight to make the software work. I want stand alone software and sadly TT is no longer that option. I spend money on stand alone. I don't really get that and I have to fight to avoid the constant push to force me down a software track I do not wish to go. This is not about the tax calculation. hoping that's still correct. It's about a company model that no long puts customer wishes as a priority. Market to me once and then abide by my decision! Even the TT AI feedback GUI won't let users select/deselect the review topic or submit negative feedback without extra work. TT has decided for me. I've decided, too.

It did not function as well as previous versions. It was a little flaky on the third party account access creating many questions on the correct completion of information. The printing/save is unclear. I want to save the Turbo Tax file as well as a PDF and this seemed difficult to navigate. During transmission, the program failed and wanted to install updates.