using Turbo Tax for multiple years and it easy and straight forward to use. Only reason for 4/5 instead of 5/5 stars is not listed as being compatible with Windows 10. From what I understand, i see no reason TurboTAx shouldn't be compatible with Windows 10. While I recently got a Windows 11 computer, my mom (age 92) isn't getting a new computer and I do her taxes. I am at least going to try to download TurboTax on her unsupported machine. If that doesn't work, we will have to choose between me hauling my desktop to her place or bringing all her tax documents to mine. For security reasons, I do not consider TurboTax on-line an option.

It is getting better, although some questions and directions could be more clear, especially in the Pennsylvania section. Also, it kept prompting me to add a $45 Audit Defense even though I had already registered and received Audit Defense (with receipt).

1. Entering the same data e.g. driver's license or bank account information multiple times twice is cumbersome. 2. Getting charged to process a refund by a third-party rather than having the government deposit it directly into my account (since the account data is on my tax forms) seems like a money grab. Last year it cost me nothing to get my money back. 3. During the first transmission, the software locked up - customer service was very helpful, but had 30 minutes on hold to learn that I should force quit and restart my computer.

I have used Turbo many years but this may be the last. After several schedules that were unnecessary had to be corrected without any good information on how to find them, I was finally allowed to file. Soon afterward Turbo told me my filing was rejected and that I would get specific information on what to fix when I got back on the program. There was no such information, rather I was prompted to file again, as if I had never filed before. Now I am waiting to inevitably be rejected again. I was already fed up with the non-stop upselling interrupting my progress in filling out my taxes, now this -- the stuff that used to work so smoothly on TurboTax no longer does. You had a great product and somehow messed it up. :(

I have used Turbo Tax for YEARS. I love it!! I use it to do my taxes and taxes for my family (sons and now grandkids). I have a business degree with an emphasis in accounting and I am capable of doing taxes without the TurboTax software. However, this makes it so easy and is ALWAYS accurate. I use the automatic renewal. I get notification in November and download the software and am READY TO GO. The feature to walk me through or explore on my own is exceptional. The interface to auto-fill the W2 information is always accurate. In addition, the compatibility between other software (Acrobat, Word, etc) make saving, printing, or other options, a breeze. I had to use another brand once and I will NEVER change again. Turbo Tax is TOP OF THE LINE.

Takes too long to update application with the applicable amendment documents by each state and federal govt. App need a lot more effective navigations and display of information as you go thru the document. In my case, it didn't recognize last years 1099R as I pull over the saved document on my computer.

I paid $55 what I thought was a fair price for a great product BUT....Last year, I got a letter from the State of AZ saying I owed so much, I need to pay a fine. This is because I didn't do estimated payments the following year. TURBOTAX DELUXE didn't advise me, didn't warn me, didn't alert me that I triggered some threshold where estimated payments are required. Secondly, after filing my 2025 Fed forms, the IRS stated my Form 8962 required additional info. I answered the questions and your program generated the forms. Perhaps I answered a question wrong around APTC allocation but this indicates TO ME that your grammar and/or syntax is less than perfect. Perhaps the questions are generated/programmed by a non-native speaking individual? I VERY DISAPPOINTED TWO YEARS IN A ROW

Once filed can't go back and verify what was filed electronically vs printed to file by mail. Not sure if state was actually filed or not. Can't verify through the product. Can't go to state without going through the federal information first. Even just for review.

As you have included Audit protection We have for many years used your application, only when we used it for NY DELAWARE and the federal taxes several years ago did we have a bill from NY as your application did not compute it correctly. Otherwise for years has been fine!

tax penalty for ira distribution has a software issue. I contacted my services and they said the numbers were correct, however the internet says there is a software issue. I got to file my state taxes and can't more from there it keeps asking for me to change state...another software issues I can,t just print my state taxes and mail them...it says print and file (E)...I want to just mail then I already paid for both fed and state