very disappointed with not being able to efile through first try. There was no issue on my side and your software wasn't able to identify the issue. As a result, I used up my five efiles very quickly and weren't able to efile taxes for my family. I'll reconsider using turbo tax next year

Frankly, this is probably the last time I'll use TurboTax (after having used it for over 25 years). The quality of the software continues to degrade. This year there were so many errors in the software around which I had to navigate that it seemed it would've just been easier to fill out the forms my hand. I will definitely be choosing from among other software options in the future. Between this and the elimination of Mint.com, Intuit was a brand that I had complete confidence in 10 years ago and now that confidence is completely eroded. I will no longer consider Intuit options for further types of financial software in the future

I had a problem with a couple of pages that would not let me enter data via the keyboard. I worked around it by going to the applicable form and entering the data there. Wasn't a big enough deal to contact support (not real user-friendly method). But your programmers should have detected the issue before releasing the product.

I am less satisfied with TT than I have been. You upgraded the OS requirements to where I had to buy a new computer with Win11. It is pretty slow now. TT no longer will automatically calculate and print estimated taxes. Yes there is a work around to manually override a form and print it individually. So, I have with a lot of consternation made it work. I will file paper forms because I have to mail a check anyway.

For the second year in a row, surprise charges are being charged for an already paid service or fee filing. Last year I was charged an additional $180 for a simple return, now a bank company want $45 to get my refund. Also, I couldn't e-file because the dash for the employer ID should be a number and there is no room for an additional number (space). Never again will I trust this company. It is too much trouble!

The address box for paying doesn't show the "continue" button in the window. It was a pain in the butt to press continue. Too many add-ons that you try to sell. TT seems to be getting less user friendly. I might try a different tax service next year.

US Citizen and permanent resident in Canada. Make all money in Canada and pay Canadian income tax. Since 2015 Turbo Tax I have been able to claim a Foreign Income Tax credit. For some reason in the 2025 Turbo Tax I could not get form 1116 to appear in the submitted form. I compared worksheets between 2024 and 2025, and it is all the same data. I searched on line and saw the Turbo Tax help which summarizing, "This is not a bug it is a feature", which is ridiculous. I have bought Turbo Tax since 2015. If this "feature" is not corrected in 2026 version I will shift to on of the many other tax preparation software packages.

very easy to use, my only complaint is that it does not ask if you want a third party designee, if you want one you have to go back to worksheet and enter manually. Please fix this so a question is asked and you answer so you don't have to go back and do manually

I was able to successfully complete and file my Federal and State returns with TurboTax but it was not easy. I was prompted to correct errors several times but it was very difficult to figure out how and the instructions were not clear or easy to follow. I had to use my best guess about what to do and hope for the best. It took almost six hours to do both returns, almost double the time TurboTax said it would take.

Every year it keeps making the same incorrect assumptions and lead me astray in the interview process. It's much better than doing taxes by hand, but it's so tedious to run into the same problems each year. It's also asking a lot of the same questions repeatedly... Stop asking if I want TurboTax State for NH, for example.