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Customer reviews for Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit

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Showing 661-670 of 29,496 reviews
Mar 25, 2026
dnmarks55
2 out of 5 stars review

This is the buggiest TurboTax ever

I bought the software in January. The program crashed after updating the first 2-3 times I used it. Once, the program asked to update after I finished my state tax form. When it returned after the update, some of my entries had been lost or changed. I have used TurboTax for more than 20 years and this is the most trouble I've had with the program

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 30, 2026
every name used
2 out of 5 stars review

turbotax is getting harder to use

difficult to follow the steps if you have multiple areas to include ( such as rental properties and business income). Entering K1 information is very difficult. Entering a K1 sale gives NO GUIDANCE If you download your new year K1 it wipes out the history of the companies that you have entered previous information. The error entries give no guidance. .

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 23, 2026
STEVE K HOOSIER
1 out of 5 stars review

IMPROVE TURBOTAX 25 GUIDANCE

I HAVE USED TURBO TAX FOR MANY YEARS. TURBOTAX 25 IS THE WORST VERSION BY FAR. THE GUIDANCE WAS NOT SIMILAR TO PREVIOUS YEARS. IT TOOK ME HOURS LONGER HAVING TO BACK TRACK TO MAKE SURE I WAS GOING TO THE RIGHT STEP. REVIEW PREVIOUS YEARS GUIDANCE USING WINDOWS 10 AND ADAPT TO WINDOWS 11.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 9, 2026
Damon44
4 out of 5 stars review

Great software, but could be better

I have used TurboTax for several years and have been pleased with the service, However, this year, I had to re-enter all my information because I could not transfer our return from last year to this year. In addition, I could not find where to apply my refund to next year's Ohio income tax, so I just had it refunded.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Apr 16, 2026
NeverUseTurboTaxOnline
3 out of 5 stars review

TurboTax Online price double the desktop price

I spent 2 hours doing the return on TurboTax OnLine because the desktop promoted it. When I was ready to file it said it would cost $327 dollar. Crazy Rip off pricing. So I had to just re-enter everything on the desktop version and the cost to file was so much lower. $45 for each state so that was $90. Plus $20 per state to file. $200 cheaper to file from the desktop. What a rip-off. Shame on you Turbotax.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 28, 2026
CHSMightyMo
3 out of 5 stars review

Glitchy Program This 2025 Tax Year

I have been using TurboTax software on my desktop, now laptop, computer since 1996! It was always reliable and easy to use EVERY YEAR! Over the years I've had to file simple and very complicated tax returns and TurboTax handled it all. Until this year. I downloaded the 2025 tax year TurboTax program and it was incredibly "glitchy". I kept having to restart the computer when it got "stuck". Then I had to uninstall and re-install to escape from a State Tax loop, then when I got it going for my state, it wouldn't accept a credit card to pay the $25 fee for electronic filing. The program froze with an error message to keep trying again, and I did several times. Finally I gave up and printed my State return to file by mail. I'm so disappointed in the program this year! I'll try again next year, but please fix the problems. Thank you for such good service and product over the years before this!!

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 15, 2026
KDragonGirl
4 out of 5 stars review

Does a great job with taxes

I've been a loyal TurboTax user since probably 2011, and for good reason. Overall, TurboTax has always been easy to use, fast, and accurate. Granted, I do not have a very complicated tax return most of the time: 1040A with the standard deduction so I cannot speak to how TurboTax works for really complicated tax returns. But I have always had a good experience, even the year I moved and changed jobs and had to file in three states and deal with an HSA and an FSA in the same year. My only real gripe this year was some aspects of the UI. I usually use TurboTax on Windows OS, but switch to MacOS this year. And I did notice that the "next" button was constantly "jumping" to a new location on the page as I used the application depending on how much information was on the page. I do not remember having that same experience on Windows, but I did notice that the UI on macOS seemed more utilitarian looking? I can't explain it well except that on Windows the application seems to have a more polished look overall and on Mac its sort of bare feeling. I did also run into one technical issue with importing last years tax return. I had to put my return into a specific directory just to get it to import. Even though there is an option to find the file manually, the import button doesn't actually import it. And no error messages pop up. It just does nothing. The buggy import and UI layout are the reason for the 4/5 star rating. Otherwise, this is a 5/5 application.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 1, 2026
KenW51
5 out of 5 stars review

TurboTax is awesome!

TurboTax was easy to follow and provided excellent information/answers to questions that I had during the process. I called for help with a specific question about the formatting of a special form. I spoke with Cathy on the helpline; she was outstanding leading me to the correctly formatted page. Thanks to the TurboTax Team I am confident that my tax E-file is correct.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

It’s great to hear our tax experts could provide the clarity you needed. We take pride in matching you with pros who make the filing process feel manageable and secure.

Apr 4, 2026
HWPegues
4 out of 5 stars review

Highly recommended for over 10 years.

I have been using Turbo Tax for over the past 10 years. It's very user friendly and cover all the necessary details to do your taxes correctly. I have never had an issue during this time, only audited once, and Turbo Tax handled all conversations with the IRS and corrected my problem. I would highly recommend giving them a try if you prefer doing your taxes yourself.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.

Mar 28, 2026
jsm26
4 out of 5 stars review

online version vs the computer version

I docked the product because initially I intended to file "online" after years of preparing the returns using the product "using the computer". I found the "online" product to be cumbersome for me. It was difficult for me to follow the "flow" of my entries. I did not feel comfortable using the product in this fashion.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405