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Customer reviews for Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
4.1 out of 5 stars
stars
29.5K ratings29.5K reviews
  1. 5 stars54% (15.9K)
  2. 4 stars20% (6,020)
  3. 3 stars12% (3,620)
  4. 2 stars6% (1,800)
  5. 1 star7% (2,110)

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Showing 641-650 of 29,516 reviews
Feb 23, 2026
Reviewer name: Are you Serious
3 out of 5 stars
3 out of 5 stars review

Turbo Tax vs Its Deductible and the 10 Month Saga

The program was average overall due to the fac that you discontinued ItsDeductible in October 2025. This unfavorable decision caused a lot of problems for those who utilized the ItsDeductible for the year and then had to find an alternative for the remainder of the year. Add to that, only one program Deductible Duck was able to transfer the data from the 10 months that had already been inputted and then add to their program. Deductible Duck did a yeoman's job in being able to transfer the data into Turbo Tax -however there are a few issues with the Form 8283. A lot of manual entries had to be made because Turbo Tax did not allow some of the data to be transferred. I would have used a different program other than Turbo Tax, but due to the last minute decision by Turbo Tax, my only option was Turbo Tax. I find it irresponsible on Turbo Tax's decision to stop a program used by many for many years and leave us hanging. Again KUDOS to Deductible Duck for saving the day. Deductible Duck is a great program for those of us that like to support those in need and hopefully they will be able to have other alternative tax programs we can use in 2026. Turbo Tax has really disappointed many.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 22, 2026
Reviewer name: marlame
1 out of 5 stars
1 out of 5 stars review

It's a fail this year after decades.

I'm so frustrated that next year I'll be looking for another product. It keeps asking if I want to e file state return when I owe $23. Why would I want spend an extra $25 to pay $23? When I get to the end it says I haven't selected anything to file.....I don't want to e file. I just want to mail it in, yet there is no instructions as to what to print and what to include. I had to go outside of TT and google it. I could have done ten returns for the time it took trying to get it to answer a simple question.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 7, 2026
Reviewer name: SactoJohn
4 out of 5 stars
4 out of 5 stars review

Not As Good as Before -- Need Revisions

I've been a TurboTax user since the late 1980s, when it was called ChipSoft. Each year it seemed to get better -- until the 2025 edition of TurboTax. The ability to get "data source" info on lines of tax forms is VASTLY curtailed, as is the ability to initiate "overrides" if necessary. There were points where I was getting error messages on a number which was, in fact, not in error and the override function didn't work. I spent a LOT of time trying to finesse this and finally fudged the data to get the correct results. GRRR! I used to be able to get ALL my Vanguard data in a single transfer -- now it requires multiple steps for each account. If Vanguard is responsible for the extra complexity, as the largest tax prep company, Intuit should work out a more user-friendly solution with Vanguard and save everyone a ton of time. Yes, I'll continue to use TurboTax, but not as happily as before, unless they make at least the changes I have highlighted. And I strongly suspect I'm not alone.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 11, 2026
Reviewer name: ezphd
3 out of 5 stars
3 out of 5 stars review

TT is NOT improved over prior years.

First problems ever since 2016 when I started using TT. Trouble uploading 1099's from Merrill Lynch. TT deluxe desktop for Macthen entered DOUBLE all our income, and had problems with guiding me as to how toemter my "hobbyist musician earnings of $485, less than th e$600 would have gotten me a 1099-NEC. I still had to have an Employer EIN< so I used hte one form 2024 (same employer, bt last year there was a 1099-NEC. Additionally, there was a handful of other troubling glitches,soI paid the $50 to get help, and was told that to itemize my music expense (much greater than $485), I needed to buy a more expensive TT version for an additional $40. It turns out that I could go to the Forms tab, and use Schedule C to enter my expenses against my "profit"of $485. Anyway, a very bumpy process for a very simple financial situation!!

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Feb 17, 2026
Reviewer name: 84ws
4 out of 5 stars
4 out of 5 stars review

Its deductible no longer in the software

Turbotax is an excellent product that helped us though complex scenarios for our 2025 taxes. I would have given the rating a 5 star, but my only issue was that the "its deductible feature" is no longer in the software to price out donations of clothing and household items. Turbo Tax says they will come up with "something", with no timeframe. We moved this year and donated many items . We used that feature many times in the past years. Doing each of the 140 donated items as an individual item in this software would be an enormous task and thus not doable for us

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Mar 24, 2026
Reviewer name: Jacques H C
4 out of 5 stars
4 out of 5 stars review

Desktop better than online

Have been using the product for about 20 years and feel comfortable with it. However I tried to use the online version as suggested, but was not able to resolve the "errors" it was presenting to me (could not find how to get to the forms directly ?). So I had to start over again with the desktop version and successfully filed the return.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Mar 21, 2026
Reviewer name: rockm0016
5 out of 5 stars
5 out of 5 stars review

Outrageous pricing

Have been a faithful TT user for over 40 years. Yes it's simple, yes TT makes doing taxes easy and stress free. But your pricing for those that file 1040EZ is ridiculous. I have an older MAC and always just logged in to our online account. This year it was $69 for each return I completed. Ours a retirement return so there are a lot more forms, but 2 are simple 1040EZ. It would have cost us $221! SO I borrowed a computer and purchased and downloaded the program for $80 to complete 3 returns. Next yea I will be shopping other programs for a more affordable tax program. Seriously, $221! I had no problem with $70 for ours, but what happened to file for free for the young bucks hardly making ends meet that only file 1040EZ?

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

We’re thrilled you had a great experience, though we hear you on the cost. We aim to provide a level of accuracy and ease that makes the online tax filing investment worth it, and we appreciate you choosing us despite the price.

Mar 29, 2026
Reviewer name: Sheri G
3 out of 5 stars
3 out of 5 stars review

Glitch on form 7206

There is a glitch on form 7206 line 11 which incorrectly calculated my taxes. I had to contact a turbo-tax professional to correct the issue and we had to manipulate the information on the forms to get the correct calculations and then file an amended return. I found it in reviewing my taxes from previous years. The professional was very good but I don't think the people he had to contact to resolve the issue understood the problem. I feel someone at Turbo Tax should have corrected the forms when it was brought to their attention..

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 12, 2026
Reviewer name: notreal 15
3 out of 5 stars
3 out of 5 stars review

Confusing messages received after filing.

Filed 2025 Fed and State on 4/11/26 and received emails that they were accepted. This morning I received a text that "Your tax filing is incomplete. Sign in to finish filing." How can they be incomplete if they were sent? I got our pins and also paid for the state return. And, why emails for the first communications and text on the message this morning? I didn't on the link in the text because I thought it might not be legit. So, I signed in online, and my returns do not appear in the tax home - only 2024.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 9, 2026
Reviewer name: DiamondDave2001
4 out of 5 stars
4 out of 5 stars review

Really buggy this year

2025 Turbo Tax was very buggy. Normally Turbo tax is the most bug-free and beautifully executed software so this is disappointing. * I installed it and it failed to run so I had to uninstall it and reinstall it to get it to work. * It kept asking me to fill out fields for a child tax credit that did not come close to applying to me. * There were many other bugs. At one point I had to end the program with Task manager and restart it.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.