Using the software is very easy. However, installation process was difficult. It constantly connected me to the online process when I had purchased the desktop version. Additionally, sign in to the Turbo Tax/ Intuit site was impossible for me. Simplifying these two areas would make this a great expeerience.

I have been using Turbo Tax for many years. Unfortunately, for the 2025 tax return, I was unable to load the software onto my Windows 10 pro computers, as the software required Windows 11. So, I purchased a new Windows 11 computer on which I installed TurboTax for the 2025 tax year.

I calculated twice the Amended tax return, and TurboTax still did not show the Amended Return as it should be, just the regular return with the amount I owe, which I already paid when I submitted the original return. I submitted the amended return, which basically did not change the amount I owed and paid, and I still don't know whether the amended return showed this.

The product is pretty good, and a lot of thought has gone into it. However, in recent years it has suggested that I take the standard deduction. When this happens, it does NOT print the information from Schedule A, which I want in order to verify the calculations. In fact, I think it's making an error, but I will have to reconstruct Schedule by myself to see. Even if no error was made, I need this data for future planning, etc.

Doesn't seem as easy to use as in previous years or maybe I'm just getting older and less tolerant of this crap. I've been using this software for over 5 years so when it asked me to calculate last year's taxable SS benefits for some idiotic calculation, you would think the software could have done that for me. I mean the records are on the same computer. Less helpful and more work!

I have been using TurboTax since 1995 and up till now I was always highly satisfied. This year there should have been a flag in the section of how we preferred to receive our refund advising that physical checks were no longer an option. It would have saved me considerable time and frustration to get the issue resolved with the IRS.

too many software glitches throughout the Federal interviews and forms, such as: frequent inability to enter supporting details, inability to scroll to correct month to enter credit card payment information. I've been using TurboTax since the mid-eighties consistently - this is the last year though. The software was released without adequate proofing for errors.

Got tired of seeing up selling attempts. Why would I need to speak to a professional when the software is supposed to walk me through the process. It seems as though the interface was different this year. I have used this product many times and do not remember it being so confusing and difficult. The computer I normally used in the past still have Windows 10, so I had to switch to a different computer and start all my info from scratch.

As an added service to your Social Security-age subscribers, you might consider adding information regarding Income-Related Monthly Adjustment Amount (IRMAA) in close proximity to the Social Security area of the Step-by-Step. Since SS does a 2-year look-back at a TP's MAGI to determine if a TP will be affected by an increase in SS premiums, the advance notice that TT gives could be just what the TP needs for tax planning and could save the TP from a significant SS surprise 2-years down the road.

I could not file my federal and state taxes electronically, due to a programming error. I could not file my daughter's federal and states electronically, due o a programming error - after I paid for e-filing. the program ought to have confirmed e-filing success before finishing the processing of the credit card. after I entered direct deposit information for NJ, I was informed that NJ does not use direct deposit for partial year. that should have been captured BEFORE I entered the information.