It was much more cumbersome to get started this year. Main suggestion: Be sure the Mac version of Turbo Tax does not "Hide" the file extension when it gets saved if at all possible. Additionally, be sure Mac users know as soon as they open the TT app that if their previous year's Turbo Tax Return is not opening, to 1) right click last year's TT return file to open the "Get Info" window and UNCHECK the box that says "Hide extension," AND 2) to close and reopen the Turbo Tax application so that it will actually SEE that the box has been unchecked. It took me a long time to discover that solution. I already un-hid the file extension for the 2025 return so I won't have the same problem next year, but it would be nice if TT could help ensure their customers have all the helpful suggestions they might need.

As always easy to use. I did try to follow directions to get my AGI but information was NOT on turbotax website. Not sure if that is only for if you file online. Was able to get from copy I saved for 2024. Everything else was easy to follow. I miss not having the website Its Deductible but found a good replacement (Deductible Duck) Thanks for making some good tax software as I have used it for years ....

I've used Turbo Tax for many years. This is the first time I couldn't use a certain credit card because the box that opens up to enter the credit card information won't let you enter an expiration date past August because you can't scroll past 8 on the box that drops down and you can't type it in directly. I was lucky I had a credit card that expires in April because I could pick 04 in the box. Also the stupid Canadian form shows up even if you say you don't have earning from a foreign country. Forum is full of complaints about this.

We have struggled with getting proper selection between on-line and downloading to desktop. I initially thought that we had purchased desktop version. Don't know what happened but got to end of federal form and it did not save and everything was lost and we had to start completely over from the beginning. Very frustrating.

I have used Turbo Tax for over 20 years. This may be the last time I use the program. My taxes are not overly complicated and I specifically enjoyed that the program forwards most all information from the previous year's taxes. This year not so much. First, it directed me to a cloud based program that required me to completely enter my wife's and my full information. When I FINALLY navigated back to the desk top version 1099 and financial institution had a tab for "Needs Review" but again required all information to be re-entered. I will review options for next.

The AI generated responses with pretty simple questions were not helpful. If I googled the question I could get better information from intuit or other resources. I would prefer to e-file but turbo tax did not support one of the SC forms and had to file the state by mail. It is not intuitive that you have to stay on the first screen you are not going to e-file the Federal return to get the option on the next screen to file the state by mail. Again the AI response was not helpful and had to google to get an intuit response.

I spent a full day getting just the software up and running. (This was the case the previous two years too.) The interface was clumsy too and not intuitive: It felt like a work in progress. I found myself relying on the forms rather than following the step-by-step sequence. At the end, I had to reboot the program just to transmit my taxes electronically .

I didn't enjoy working with TurboTax this year and will likely not purchase it again next year. So many things that usually worked were no longer working this year. The software didn't explain certain things I need clarification on and I kept getting stuck on an error at the end.

It is difficult to work with sometimes. You keep pushing for state e-filing even when I don't want to do it. The Colorado HCTC contribution on the DR CR form calls for the contribution rather than the credit amount which is 25% of the contribution. Also, tried to eliminate the voluntary charitable contribution that I was going to make, but then changed my mind. The system wouldn't let me eliminate it. It is also difficult to navigate the system, more so than it used to be. Your terms and conditions are typical of the difficulty of living with the system.

I depend o0n Turbo Tax. It guides me and helps me compare with the previous year. It is thorough and accurate guaranteed. I was disappointed that they shut down Its Deductible (that was a very useful tool. Overall it is efficient and points me in the right direction when I have a question.