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Customer reviews for Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
4.1 out of 5 stars
stars
29.5K ratings29.5K reviews
  1. 5 stars54% (15.9K)
  2. 4 stars20% (6,020)
  3. 3 stars12% (3,620)
  4. 2 stars6% (1,800)
  5. 1 star7% (2,110)

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Showing 621-630 of 29,516 reviews
Mar 2, 2026
Reviewer name: moniker77
4 out of 5 stars
4 out of 5 stars review

problems

Turbotax 2025 failed to import turbotax 2024 from my jump drive. This is the first year that it failed to do it! It is clumsy using the "back" key. You need to provide a bookmark before going back, and then to automatically redo any calculations caused by going back. It is tedious to click each page to return to the bookmark point.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Mar 9, 2026
Reviewer name: TTIsFrustrating
3 out of 5 stars
3 out of 5 stars review

Less than great

I have been using TT for more than 25 years. This was the worst experience that I have ever had. An example... You insisted that I give you the name and state and zip code of my employer before you could submit my return. That might seem reasonable except that I had already told you that I was retired with no employers, no self-employment, and definitely no employment credits requested.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Feb 19, 2026
Reviewer name: Radari216
2 out of 5 stars
2 out of 5 stars review

TurboTax Great But Privacy and Security?

I have been using TurboTax for many years and switched to the Mac version in 2020. So, far, it works great and I convinced a friend to start using TurboTax for his Mac after his accountant changed him some ridiculous fee to do his simple taxes where he only qualified for the standard deduction. The only concerning issue with TurboTax is they keep copies of some of your tax data in their cloud.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 22, 2026
Reviewer name: John311CT
5 out of 5 stars
5 out of 5 stars review

TurboTax Review

Easy to use and great way to do your taxes. The screens were slightly different this year in some categories, but overall it worked well. I did have to upgrade my system software prior to installing, but that proved not to be an issue. I had some additional items this year and the program walked me through them even explaining items I wasn't familiar with ease.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.

Mar 30, 2026
Reviewer name: Stacy99999999999
3 out of 5 stars
3 out of 5 stars review

Keep ads out of purchased product

The software was easy to understand and use for the quick completion of my return. If I am paying for the purchase a product, I should not see advertisements within that product. Attempts to upsell the product, or advertisements for other products by the same company within the software that I purchased are not appreciated.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 8, 2026
Reviewer name: BigBadMoon
5 out of 5 stars
5 out of 5 stars review

easy to use and accurate

the software has always worked fine for me over the years with the exception that on my Mac it can not find my previous years return the last 3 years and I have to manually enter the information. could not say if it is the software or Mac. I avoid cloud storage as much as possible so that could be a thing. I have no intentions of using the online services to file in the future either. If desktop becomes unavailable I will file another way.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.

Mar 9, 2026
Reviewer name: JPHimself
4 out of 5 stars
4 out of 5 stars review

Acceptance Problem

This year is very trying, in all the years lI have used TurboTax no problems. Now for some reason eitjher TurboTax or IRS will not accept my return. The issue is the payers EIN. The numbers are tthe same as usual but the return has been repeatedly rejected, even tho I deledted and manually entered the information.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Apr 14, 2026
Reviewer name: TurboTax_User1970
2 out of 5 stars
2 out of 5 stars review

TurboTax is Meh

TurboTax easily install with frequent updates throughout the tax season. The question stems can be confusing at times. The guidance/help topics are of limited value. Might be better to make a query on an AI site. Would be nice to see how some of the aggregated numbers from forms/schedules are calculated by double-clicking on the number on the form of a statement of where the value originated from.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 6, 2026
Reviewer name: Unhappy Camper 69
1 out of 5 stars
1 out of 5 stars review

Turbo Tax has Become a Pain to Use

Turbo Tax at one time was an excellent way to file taxes. It has become a repository of sales pitches. Once easy to use, the program does not make it easy to correct rejected returns. It once did. Lots of screen prompts which lead to useless and dead-end solutions. I'm not a new to this program, well over a decade of use.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 14, 2026
Reviewer name: why a are you doing this
3 out of 5 stars
3 out of 5 stars review

Not Improved ... more advertisements....

I have used Turbo Tax for years...this year seems to have less understandable help and guidance. The pop-up 'Helps' are not useful. Just a list of items with no "help" . Also why are these in such a tiny font.? Throwing you to the forms to try to figure out what is wrong is terrible since you only see part of form that is wrong and do not know why. The additions or enhancements to Turbo tax seem to be more pop-ups and suggestions that you should spend more to get answers from Turbo Tax Experts.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405