I missed some categories and had to go back. The process want as smooth as in past years. Also, when submitting the e files, the program seemed to hang up and I had a bunch of .json files in the folder. I deleted those files, ended Turbo Tax, restarted my computer, and was able to complete the efiling process after those steps. These caused some stress. Seems there are some minor problems with the program.

After using Turbo Tax and its predecessors for over 30 years, I am truly considering finding another program. This year's program was extremely difficult to follow. I am an accountant and file taxes for the corporations I previously worked for, so I am at least familiar with things. I had to read and re-read instructions multiple times before, I hope, I put in the correct numbers. This is the first year you haven't included "It's Deductible". When you give frequently to charitable organizations non cash items, that was a God send. If I wanted to price every single item, I would have had a yard sale!

Used TurboTax desktop for years, but it's getting harder to justify. The software has become more expensive and increasingly cluttered with upsells and ads. It constantly tries to push you into the online version, which is a worse experience, less control and harder to troubleshoot. I also ran into accuracy issues and confusing prompts (e.g., unnecessary forms like Schedule H and extra state returns). It still works, but the experience has definitely declined

2025 Turbo Tax was very buggy. Normally Turbo tax is the most bug-free and beautifully executed software so this is disappointing. * I installed it and it failed to run so I had to uninstall it and reinstall it to get it to work. * It kept asking me to fill out fields for a child tax credit that did not come close to applying to me. * There were many other bugs. At one point I had to end the program with Task manager and restart it.

I have been using turbo tax for close to two decades. It's easy. However, this year I had an issue transmitting my return. I called turbo tax and spoke with Kashe Emma. She was so kind, helpful and understanding. Not only did she help me, she reassured me that everything would be ok. Her calmness helped me calm down. Kashe is a real gem. Her customer service is excellent. She truly is an asset to your company. She deserves a pay increase. Give her a pay increase.

Please modify the State of Michigan MI-2210 programming logic to allow users to input tax withholdings based on when they were actually withheld (i.e. attributable to each period) to align with how total income is reported on MI-2210. The TurboTax software currently allocates 25% of total withholdings to each period. This causes underpayments and related penalties and interest when none exist in actuality.

The UI increasingly the last few years but especially 2025 is getting difficult to follow, especially as regards to certain incomes and deductions. Example 1099-DIV, one wishes the same investments reported on the same line with explanation but especially if one allows automatic download it creates "new entries" that are not well detailed. Also the option to go form by form on certain things like business expenses and certain costs just is difficult to get to and find. Not liking this app at all anymore. Used to love it.

I've been using TurboTax for more than 20 years. Normally it is a pretty seamless process, other than not handling stock option sales correctly without manual intervention despite having the transaction records being downloaded directly. This year, TurboTax started using up license activations every time I opened it. That forced me to complete my tax filing before the 5 activations were used up. That was quite annoying.

Too many "pop up" adds "nickel & dimeing" me for additional purchases. Windows version has a feature where a "refund" window always shows you how much you will be getting back ... what ever you are doing. The Mac version has this window in the "Ez step" mode ... but the "refund" window disappears when selecting "Forms" icon. I have to toggle back and forth to know what effect entering and/or changing data has on my "refund".

Confusing guidance on mailing address. I am his tax preparer (legal letter of testamentary for deceased). I live in NY but he lived in Texas. The Turbo Tax software now prints/lists my address in NY as the deceased HOME address. This may cause NY to come after him for state income tax. Happened to me before.