After 80% of taxes complete desktop program would not open. 10 hours spent researching and attempting to repair. Did NOT call TT as numerous reviewers testified they were of no help. Research indicated Redistributables were likely culprits. Downloaded new ones and eventfully achieved an opening. All fine for...6 Days when problem repeated. Again an hour or two fix. After achieving a restart I put computer in sleep mode with TurboTax still open requiring no further restarts. Help/Search aid was the absolute WORST I've ever experienced on an internet site. It found NOTHING I ever searched for. Google faster and more accurate.

I think TurboTax is an easy way to fill up your income tax. The only issue I found is that it misguided me to do both federal and state return online for $0; when I was almost done, it required me to pay about $64 to file both; I had already paid $50 something for the program.

It took me 30 minutes to figure out how to purchase and download Turbotax. This was both one for MAC and one for Windows. I DO NOT want to use the online version. Please make it easier. It is almost like you are trying to prevent me from using the download version.

It has been easy to use, and not as expensive as hiring a tax expert. We do not have two homes or rentals, nor do we have multiple deductions. Having a program with an interface features that is easy to use, it is accurate, and compatible with my Mac has been wonderful. Turbo Tax will guide me through all the tax subjects and if I have a question, it features allows me to mark the subject, and I can either ask an expert, list of common answers or the community.

I've been using Turbo Tax for decades both on a PC and now on a Mac, and it just isn't what it used to be. There were formatting issues where a complete number didn't fit on one line in a display and wrapped around itself in a box (charitable giving worksheet), I hit at least two links for more information that didn't go anywhere (I received an error message), multiple links in the Visit Each Area didn't go to the same place twice (despite pressing the same button multiple times), and the display would put a number in a column on the overview for Wages or Deductions saying the app was using one number but display another. Turbo Tax used to just be tight. I previously answered the questions in a logic order and completed my taxes. This run through made me question why a number of things happened, requiring me to go to the Tax Forms themselves to try to decipher how a specific number was calculated. I seem to recollect that previous versions had flags to provide feedback if something wasn't working correctly but that feature seems to have disappeared, as if Intuit doesn't care about making their desktop product any better. There were multiple items I would have flagged for feedback. The app is now filled with repeated up sales, some without costs laid out ahead of time. I feel like I was being driven toward the online version of Turbo Tax 2025, and the offer showed a cost of zero dollars, while I anticipate I still would have had to pay for the online software, a state filing, and a fee to try to pay my tax bill with a credit card (yet the offer showed $0). I loved this product years ago when I started using it. Now, I use it while keeping my eye open for something more user-friendly.

Inputting multiple foreign taxes was not good. Read the additional information and did as instructed starting with the highest and selecting done. But when I then went back to attempt to add a second entry manually, it would not allow it. The second entry was not automatically inserted via TurboTax.

This is a pretty easy program to use for tax preparation. The download of on financial documents from my broker was confusing: one could be led to download multiple copies of documents due to the confusing instructions and you'd end up with duplicate entries on your return. My advice is to pay careful attention; there are rabbit holes on can slip into if not careful. My last piece is to be mindful that TurboTax is relentlessly trying to upsell additional services. Their most flagrant in my case was offering to deduct the $25 state filing charge from your tax refund. Only after agreeing to this scheme, you'll be directed to a page that charges you $45 for the service. If you are not paying attention, you will be tricked into accepting this charge. This is very sleazy behavior, in my opinion.

For the Federal return the interface is great, guidance and help topics are great, and the import feature is terrific. I have used TurboTax for many years but never the online version, I like the desktop version. I trust TurboTax to help me get the return right an to be accurate. However, I always find the state return to be odd and sparse on detailed explanations but that could be just me.

Intuitive interface, but tending to have redundant and confusing questions after initial highlighted question, unlike in past years where it seemed that a single question with asked and without having to place context additional questions. Overall still the best tax prep product I have used and still the best bang for one's dollar.

It gets a little confusing with the the few attempts that turbo tax keeps trying to get people to buy additional services . As such, my daughter accidentally clicked the $45 premium, but we couldn't figure out to back out of the charge. Hence she paid it. Your confusing interface led to scamming the money from us. Yes, whether it was intentional or poorly design customer interface, it was a scam that you were not intitled to have. I expect better from you!