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Customer reviews for Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit

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Showing 601-610 of 29,496 reviews
Apr 1, 2026
dtcmovies
3 out of 5 stars review

Turbotax state calculations wrong last two years

The last 2 years after using Turbotax my state, Wisconsin claimed my return was in error and brought my refund down slightly. I didn't take issue with it as it wasn't much and the trouble of opening up a claim that they were wrong seemed like a bit of an inconvenience. Lets hope this year 2025 is different and I get the return you determined I had coming :( What good is using your product if the end result is incorrect.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 12, 2026
Beards92
3 out of 5 stars review

Frustrated

We have struggled with getting proper selection between on-line and downloading to desktop. I initially thought that we had purchased desktop version. Don't know what happened but got to end of federal form and it did not save and everything was lost and we had to start completely over from the beginning. Very frustrating.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 6, 2026
Dwbb52
4 out of 5 stars review

is is a good product

Once you enter the 1095A, it will not allow any addition medical expenses. Therefore, it blocks any medical entry on the Alabama return. Particularly if you are not itemizing on Federal. Expenses should be allowed regardless as it carries to the state return which has a lessor threshold. Overall, it is a great product.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 9, 2026
Anonymous
1 out of 5 stars review

turbo tax is not a good product

THIS HAS BEEN A TERRIBLE EXPERIENCE>>AT THIS POINT I HAVE NO IDEA AS TO WETHER OR NOT I HAVE SUCCESSFULLY FILED MY STATE TAXES OR NOT.. Turbo tax used to be a great product but it has gone down hill. Everything now is about upsale and additional charges...

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 30, 2026
Lady Di 2026
3 out of 5 stars review

Turbotax - Great but too many unnecessary changes

Several updates to the product made it a little more challenging to use this year like adding pop up boxes to ask questions that seemed unnecessary. I did not like that the "It's deductible" chart to find estimated costs for clothing and items donated to charity was taken away. I always used that chart to find costs for my itemized list of items I donate to charity. I also miss the disc used to download the product, which was simple and easy. It is much more challenging to download from the website and then adding product code. I had many problems and had to call customer service for help. The Rep was very patient and helpful in getting the product onto my computer. Too many questions trying to get us to buy add-ons.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 7, 2026
lose this category
3 out of 5 stars review

problems with printing & filing state returns

The printing & saving of the state return was not very easy and required me to jump thru hoops to figure out how to do it since I wanted to mail the state return. you have everything focused on e-filing the state. It needs to get easier or I will need to use other options.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 25, 2026
Arizona Disappointed
1 out of 5 stars review

Turbo Tax Failure

I have used Turbo Tax Desktop on MAC for at least 13 years. This year's version is the one of the worst experiences I've ever had with software in my life. I tried paying the $25 fee for filing Arizona online and the program failed at that point. I did get great help from the support number, but we were still not able to resolve the issue and I had to end up paying the additional $40 fee for having it deducted from my return. I may try the free web version next year, but will never pay to use Turbo Tax again.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 8, 2026
VT flathead
3 out of 5 stars review

Very Frustrated User

Interface and topic helps were awful and impossible to navigate. Program's help functions were useless. I sought phone help and two different women tried to help me figure out how to enter 1099-PATR information. First woman admitted defeat after 1.5 hours. We also could not get Intuit Meeting to work. The second woman finally figured out how to enter the info after 2 hours, but then we could not get Intuit Meeting to work either. I have used Turbo Tax for decades and navigating was intuitive, but no more. This was my worst experience. An extremely frustrated user of TurboTax Deluse.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 7, 2026
DemianPH
1 out of 5 stars review

Last time I use any Intuit product.

Expensive, constant nagging and intrusive upsells of services and options during preparation. Product and company now use AI and have LLM AI embedded in products. LLM AI is not safe or secure and no PII or private financial data should be allowed near it. Parent company paid for ending federal tax filing program leaving few options for people to file taxes.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 5, 2026
Ben why 4 char min
3 out of 5 stars review

Lets make Turbotax truly Turbo!

Little improvement from year to year on user experience. Need to get user focus groups from various tax scenarios and have them go through their pages and tell you what they find hard to understand, where they get lost, experience with downloads, helps, etc. If your team spends a couple of days with a select group of people to go over their taxes minus the data, you will walk away with enormous amount of input to make the program more versatile, fool proof and friendly. Here is yet another annoying bug, why do you have a 4 character minimum on nickname. Am I suppose to make up additional letters to append to my name "Ben"?????

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405