It takes me 2 days to get turbo tax loaded and operating on a computer. It takes me 5 to 8 hours to do my taxes using it. It's insistence on using some windows OS I do not have in my house, nor will I buy makes the product almost worthless IMHO. Surely your intent forcing users to use "latest supported versions of windows" isn't to drive users away, or is it? I'm tired of the headaches, so this is likely the last time I will ever use a turbo tax product, unless by some miracle you all actually start listening to your customers, and stop blocking your software from running on all of our computers. I used turbo tax for more than 10 years on win7, which to this day still works perfectly. But now it seems like every year i need to upgrade again, just to use this. No Thanks.

I've also loved Turbo Tax, stopped using for several years while receiving 1099 to be on safe side so an accountant could guide us. Now that I'm w2 again, I'm so happy to go back to Turbo Tax. Turbo Tax asks you about EVERYTHING, and accountants don't. That is why returns can be better with Turbo Tax. Coming back to Turbo Tax, I realized that we lost out of money back a few years ago for new home appliances that would have qualified for tax savings, but alas, our accountant didn't ask or list that on documents to bring. So sad. I'm happy to be in control again, but with expert guidance against mistakes. Win-Win.

Locked up a number of times. The cursor pointer would also disappear. I also had a few times when I couldn't advance by pushing the "continue". One point, I had to go into "forms" and change a column so it would force Step-by-Step to kick in again. The most irritating thing though, was that I had to override a home business expense deduction that clearly is legitimate yet the software wouldn't allow it. This would have cost me money! Then when I asked AI about it, they said it was a known and reported issue from 2024!! No excuse for it not being fixed for 2025.

IF I could give it a zero, I would. I overrode the state tax amount to input the actual tax amount and not the amount of taxes withheld. Turbo Tax could not handle it. Then, Turbo Tax would not allow me to file the federal tax return electronically, due to this. That's just stupid. And a waste of my money in purchasing this program. It is stupid to have to pay income tax on a state tax refund in 2026 when your tax bracket may be different that it was when you deducted the tax amount withheld in 2025.

The tax part is great, but I feel like around every corner Turbo Tax is begging me for more money. And be ready to click OK 10x where it only needs once so Turbo Tax can pretend they are reviewing for accuracy, finding more deductions, etc when it is doing nothing special. Really, it is extremely annoying to use, yet again. Too bad as if you strip all of the nonsense out of the product, it really is a seamless way to get your taxes done accurately.

1. Several times my use of TurboTax Deluxe was interrupted with ads to pay more to get the features of TurboTax Premium. This is an annoying distraction. 2. At the completion of my Federal and State tax return preparation, I see that I must pay an additional Premium Service of $45 to have my FEDERAL tax filed. It would have been a better business ethic to make the change in cost for the 2025 Tax software known to the purchaser before that person purchased the product.

At the beginning, tell me what documents I need (credit card numbers, driver's license numbers, etc. Also, since you only now support Windows 11, I never found a way to utilize the info from my prior returns. As a result, it took much longer to file my returns electronically than if I just printed it and wrote a check,

Similar to my review a year ago, my experience with TurboTax does not meet the standards that Turbo Tax has earned and established over 30 years. i've used Turbo Tax since about Windows 95/98 or Win 2000. i could always count on the product to be accurate and reliable. No longer. in the current version i encountered at least a dozen broken links; lack of Help Information; lack of a Data Source; etc. Lack of a Data Source makes it very difficult to make a change when the data cannot be found. E.G. 1) The 'audit' said i could not have a basis in a leased vehicle on the Car/Truck worksheet. it had a zero (that i did not input) and would not allow me to "blank out" the zero. 2) It did not prompt me or allow me anywhere in the Interview to work on Form 8962.i had to find it in Forms Mode to work on it. i use the Desktop version. it 'feels like' the Desktop version has problems due to integration with your SAAS software model. If 'feels like' your quality control folks did not process enough use cases. A few other tax experts (friends) I've spoken with have had siiar (similar) experience. 3) even spell check in this review is messed up. i just typed "similar"; the spell cheker changed ti to 'silar'. and changed 'checker' to 'cheker'. I'll probably ued (i typed "use" and spell cheker changed it to 'ued') TurboTax next yer (spell checker changed "year" to "yer"), but my confidence in hepoduct (spell checker changed "in the product" to "in hepoducet") is highly diminished.

I have used turbotax for years and have been very pleased with the results. This year I ran into a snag as I had to wait for Form 4136 to be available, after it was ok to file I did so only to be denied by the IRS. They calmed there was an error on form 4136 that turbotax didn't catch. But in your defence I found no error to correct so I filed without that form. That situation was a disappointment as it caused me to loose a $51 tax benifient.

The input screens need better a better format. You either go through the questionnaire which is redundant after going through it several times or you skip to input directly into the forms which are hard to drill down from in some cases. Separately, the supporting worksheets that lead from one schedule to another (Sch B to 1040 as an example) need totals showing the sum of the parts. For example, taxable interest is net of amortization, but made up of maybe 6 different 1099s. It isn't explicit in the worksheets how the results on the 1040 are derived. There should be a grid to input to Form 8949 instead of inputting by tabbing down a list of inputs one by one. There should be a way to list your 1099s in a rational order rather than when input. PLEASE fix the input defaults for US obligations v non-US obligations so that you can input the matching amortization to the right category instead of the system proportionally applying amortization across categories.