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Customer reviews for Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
4.1 out of 5 stars
stars
29.5K ratings29.5K reviews
  1. 5 stars54% (15.9K)
  2. 4 stars20% (6,020)
  3. 3 stars12% (3,620)
  4. 2 stars6% (1,800)
  5. 1 star7% (2,110)

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Showing 591-600 of 29,516 reviews
Apr 15, 2026
Reviewer name: BrianCP
1 out of 5 stars
1 out of 5 stars review

Ready to Switch to a Different Solution

Frankly, this is probably the last time I'll use TurboTax (after having used it for over 25 years). The quality of the software continues to degrade. This year there were so many errors in the software around which I had to navigate that it seemed it would've just been easier to fill out the forms my hand. I will definitely be choosing from among other software options in the future. Between this and the elimination of Mint.com, Intuit was a brand that I had complete confidence in 10 years ago and now that confidence is completely eroded. I will no longer consider Intuit options for further types of financial software in the future

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 24, 2026
Reviewer name: RyanM2026
4 out of 5 stars
4 out of 5 stars review

TurboTax does the job and makes it easy

The software worked well. Although when I was doing the state return (VT) I was doing the Property Tax Credit section and it never brought up the screen to enter information from my tax bill. Only when I clicked check for errors did it tell me I missed a whole section and could then enter the information.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Mar 1, 2026
Reviewer name: Baily2018
3 out of 5 stars
3 out of 5 stars review

I did not receive my free state return.

TTD forced me to pay for a second state return even though one state return comes with purchase. Washington sta does not have state income tax for every individual, but your system would not let me bypass the fee. I did not have any forms for WA to file and could not avoid the fee.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Feb 19, 2026
Reviewer name: BooBoo50
3 out of 5 stars
3 out of 5 stars review

Disappointed !!!

Have been using Turbo Tax for years but I am a bit disappointed this year , I purchased the deluxe version that was supposed to include 5 free Federal and one state I got nothing , it charged me 65.25 to file both Federal and State and the same for my Daughters return . never had problems when Turbo Tax was available on a CD format wish it will make a comeback on 2026

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 9, 2026
Reviewer name: JPHimself
4 out of 5 stars
4 out of 5 stars review

Acceptance Problem

This year is very trying, in all the years lI have used TurboTax no problems. Now for some reason eitjher TurboTax or IRS will not accept my return. The issue is the payers EIN. The numbers are tthe same as usual but the return has been repeatedly rejected, even tho I deledted and manually entered the information.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Apr 1, 2026
Reviewer name: C space R
1 out of 5 stars
1 out of 5 stars review

Fix the cursor and resubmissions

After all these years, their programmers still haven't figured out how to allow the cursor to scroll. As well, when a correction needs to be made per IRS, when you enter the corrected information, TurboTax doesn't resubmit the electronic filing and just keeps rotating screens instead. Sucks!

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 4, 2026
Reviewer name: Phil1111111111
2 out of 5 stars
2 out of 5 stars review

disappointed

I was unable to import TIAA financial information 1099B, etc and Charles Schwab same. You need to make this easier i bit disappointed i had to hand type all my stock trades along with buy dates. Also, connection seemed to hang when trying 2FA to verify me. I was fully logged in and still unable to import. I'm a bit unhappy having to be charged for efile for my state taxes trying to efile now and your server unable to accept. YOu need to integrate AI better into your chats. asked a reasonable question but your system didn't respond with even close to answer.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Feb 26, 2026
Reviewer name: ennarcnephets
3 out of 5 stars
3 out of 5 stars review

Form are inaccurate

Turbotax entered a line for a canadian retirement account that I did not enter and could not delete. I spent hours trying to fix this and finally gave up. As a result, I do not trust the accuracy of the forms you use and may not use turbotax in the future as a result of this problem

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 31, 2026
Reviewer name: Jerryth52
5 out of 5 stars
5 out of 5 stars review

TurboTax always gets the job done accurately

I use TurboTax every year. I only have SSA income, IRA redemptions, and some simple dividends and capital gains. In addition, I file my taxes using the standard deduction. Finally, I have filed my own taxes for many years. I am very comfortable filing on my own without assistance. For tax year 2025, I used the Windows 11 desktop version of TurboTax Deluxe.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 22, 2026
Reviewer name: SJN51 Taken by me
4 out of 5 stars
4 out of 5 stars review

I love Turbo Tax.

Everything was good except it wasn't clear that the IRA portion of the other income was for other IRA's. I entered info for our retirement plan (work and private from previous rollovers) resulting in inaccuracies (on the Federal portion) and a penalty on the State portion that I couldn't understand, I did use the online Intuit Tax Expert who spent 2 hours reviewing everything with me and was able to suggest how to fix this error resulting in completion of my taxes and I was able to file at that time. Thanks TT.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.