Spent hours trying to update and couldn't file without serious troubleshooting on my part. I doubt I will use TT again although up until this year I have been very happy with it. Downloading the patch (which had to be installed 3x before "taking"), turning off windows security features, running as administrator, uninstalling/reinstalling TT over again, etc. Could NOT file until all these issues were resolved. So frustrating and just not worth it!!!

It's Deductible has been removed, so Intuit is forcing you to go to a third party website to manage this information now. Some guidance seems very vague now... requires use of Google to clarify what I should do. More banners/popups than necessary trying to get you to purchase additional services or change from desktop to online version.

I have used Intuit/TurboTax for a number of years now. I love the software except for one thing: no ability to zoom in or zoom out! The font is too small already, then I'm not able to zoom in! For many of us in the older generation, being able to zoom in is imperative!

Having used TurboTax for years, I can say that the program has improved in accuracy, features, and guidance over time. I prefer to do my own taxes and TurboTax allows me to do so rather than paying someone to fill in the forms after I have already had to do all of the legwork. Step-by-step guidance with the option to toggle between forms and the step-by-step is helpful, especially since I now have to go to forms to add supporting documents (I used to be able to do that in step-by-step by right-clicking on the relevant box). Additional help pop-ups are helpful as well.

After 80% of taxes complete desktop program would not open. 10 hours spent researching and attempting to repair. Did NOT call TT as numerous reviewers testified they were of no help. Research indicated Redistributables were likely culprits. Downloaded new ones and eventfully achieved an opening. All fine for...6 Days when problem repeated. Again an hour or two fix. After achieving a restart I put computer in sleep mode with TurboTax still open requiring no further restarts. Help/Search aid was the absolute WORST I've ever experienced on an internet site. It found NOTHING I ever searched for. Google faster and more accurate.

As with the several previous years I've used TurboTax to prepare and e-file our joint return, this product did a good job of allowing me to work through our federal and state returns. However, there seems to be more and more prominent marketing for add-on features as a hapless taxpayer works on distilling their financial life down into the necessary tax forms. It's still a good deal better than completing paper forms and stapling multiple documents to the return itself to mail in, but my experience is a bit more negative than neutral year over year in recent annual compilations and filings.

I have been using TurboTax for years and this has been by far the worse time I have had using the program. First of all it took several hours to download the program and then it took several times of entering the same information to finally get the program to save it. I felt that the program was less user friendly than in the past.

Frankly, this is probably the last time I'll use TurboTax (after having used it for over 25 years). The quality of the software continues to degrade. This year there were so many errors in the software around which I had to navigate that it seemed it would've just been easier to fill out the forms my hand. I will definitely be choosing from among other software options in the future. Between this and the elimination of Mint.com, Intuit was a brand that I had complete confidence in 10 years ago and now that confidence is completely eroded. I will no longer consider Intuit options for further types of financial software in the future

2025 Deluxe downloaded to Mac is the worst version of Turbotax ever. Not intuitive or user-friendly. Too many unknowns as we attempted to complete the process step-by-step. It took us approximately 4 hours to complete taxes with only standard deduction, one W2 and 2 1099s, and mortgage data. Too long.

For the most part, the turbo tax contained all information I required to complete tax return. Due to thoroughness of information contained in questions and/or lookup information, I feel confident my ability to complete and respond to turbo tax "script" correctly resulted in production of low risk returns.