I purchased turbo tax that I should be able to do more than one return it should 5 fed and state returns I am having difficultly doing more than one. I have followed 2 separate set of directions and neither one worked. It shouldn't be this hard to start a new return

I have used Turbo Tax for over 10 years, it was always very easy and straight forward. many explanations, help tips, etc. this year there was an option to pay $60 for live tax expert instead. the GUI was so cumbersome and unhelpful, it was frustrating. I was not about to pay for a customer service experience that would have left me just as frustrated. Previous years were, the GUI was very polished, and easy to understand. There were very few mistakes made that I had to go back and correct. this year was so full of bugs, causing me to constantly go back and try to figure out what was wrong. This year took me over 6 hours to get me through something that would take me Barely 2 on a rough year. I can see the direction this product is taking, and I will not be using any more. I will be looking for a different option next year. Accuracy, Features, Guidance, and interface all were frustrating, cumbersome, and very user unfriendly this year. You need to do better.

I have to trust your calculations are correct. I CANNOT STAND THE CONSTANT UPSELL. PS if you want me to respond beyond this, I will require payment, in advance. Unless I choose, I do not give out advice, recommendations for other information for free.

Confusing guidance on mailing address. I am his tax preparer (legal letter of testamentary for deceased). I live in NY but he lived in Texas. The Turbo Tax software now prints/lists my address in NY as the deceased HOME address. This may cause NY to come after him for state income tax. Happened to me before.

Everything is great with one exception. My income is highly volital and I use it to tune my last estimated tax payment in January. I am retired. The final sections of software are coming later and later in the year and I have to use prior year software to prepare estimated tax payment. I really need it release and ready before Dec 31.

I have used Turbo Tax for many years because it is easy to follow along. It also is much more accurate than I would be filling it out on paper, which is impossible now days. I also get my refund much faster filing online. It is very compatible with my computer. It really is an fantastic program!

I was not as pleased with TurboTax as normally I expected this year. I am a CPA and normally have no issues with the software. This year required answers on lines that did not require answers. I actually prepared the return twice to attempt to bypass some of the requirements. The program generated a penalty for something we had no control over. I generated the return without the K-1 (results, IRS owed us,1,250) and then with the K-1 (we owed the IRS 9, 676 with the interest). I only received the K-1 on 3/20/2026) Your calculation for the nonpayment of Interest seems.

On the whole, TurboTax is OK, but I really had to struggle to figure out how to get it to let me deduct my Union Dues from my state tax return since I didn't have enough unreimbursed business expenses to deduct them from my federal. I have no idea why you don't automatically ask about state deductions even for people like me who take the standard deduction for our federal returns. I don't recall whether i had this problem last year.Bunk

Previous years' I'd give 5 stars. The 2025 version is a downgrade from previous years. The 2025 version removed many key features that Turbotax users depend on. The deployed software was clunky, went through updates that changed the program flow, obviously not ready to take in basic info and process from someone whose used the software for over a decade.

I am less satisfied with TT than I have been. You upgraded the OS requirements to where I had to buy a new computer with Win11. It is pretty slow now. TT no longer will automatically calculate and print estimated taxes. Yes there is a work around to manually override a form and print it individually. So, I have with a lot of consternation made it work. I will file paper forms because I have to mail a check anyway.