I was unimpressed with the downloads feature as I was only able to download three documents. I was very frustrated with the interface. I was nearly done when Turbotax asked me to save my progress. It then glitched. When I opened the saved file it was empty, forcing me to start again. When I got close to finishing the taxes, I noticed that my state tax liability was ten times higher than it should be. I went through each module several times trying to figure out what was causing the liability to be so abnormally high. The software didn't provide a way to do this. So I had to start over again. All in all, it took over four hours longer than it should have to do my taxes this year.

We have used TurboTax for years and now our adult Children use it as well! It i easy to understand and gets us the biggest refunds each and every time! Highly recommend it as it is easy to use and you will get the biggest refund without spending an arm and a leg!

I use Turbo Tax because I have used it for years. I feel like the in app ads get worse every year. Several prompts to try to get me to upgrade or add on services during the process. I paid for the product I needed, I don't want more ads from you during the process. It also seems less reliable than before and doesn't seem like it wants the lowest assessment automatically. At one point it assessed a penalty and then asked if I wanted to do more work to see if it applied. Then it asked me to enter information from last years return to determine it should not be assessed. WHY? I used Turbo Tax last year, I imported the file at the start of the return, the application had everything it needed to make the right choice without me having to look up and manually enter my info from last year. Also, you need better feedback when external imports fail. When attempting to bring in information, it kept telling me to check my login info. Finally I went to the institution and figured out that I needed to enable third party sharing on that side. It would have been useful if the error message said "If you are certain you entered your information correctly, check your account settings to ensure third party data sharing has been enabled." Additionally, the same section does not make it easy to link multiple forms (like 1099-INT and 1099-DIV to a single source when entering them manually. It only lets you select one and says it will ask you about the others later, but it doesn't and then if you try to enter them as an "add" it doesn't let you pick the previously entered entity. I feel like the product is not as reliable as it used to be.

I use a Mac, not a PC. Again this year, the latest version of TurboTax refused to acknowledge that I had a TurboTax file from last year. I had to go on line to find out from others that I had to go back to 2024 and restart everything. A couple years ago, I did what TurboTax recommended about using a password to save a file, and ended up having to enter everything by hand. I'll never do that again.

The software is fine. The account system and actually getting it installed is nightmarish to say the least. The worst part of all is they chose to have the software not even work by making it incompatible for Windows 10, which is simply unacceptable. Not working is the worst case scenario. Make Turbo Tax 2026 work with Windows 10, having it not... is pretty much unforgivable.

I use TurboTax every year. I only have SSA income, IRA redemptions, and some simple dividends and capital gains. In addition, I file my taxes using the standard deduction. Finally, I have filed my own taxes for many years. I am very comfortable filing on my own without assistance. For tax year 2025, I used the Windows 11 desktop version of TurboTax Deluxe.

Another successful year using TurboTax. A few subtle improvements this year that made the experience less "taxing"! Unfortunately, I took one star away because I was unable to obtain copies of last year's return, even I used TurboTax last year (I have the TurboTax emails confirming acceptance of my federal and state returns to prove it). Based on what I saw in the Help Center, I'm not the only user who encountered that issue this year. Otherwise, another good experience with this software.

I spent several HOURS trying to delete a blank K-1 that appeared days ago, and it even kept coming back after deleting it including on the final screen to E-File. This is a common issue according to web reports. The Reviews topics don't seem to workk properly!

I have used you for more than 25 years. There are still a few things to improve. In general, inputting directing from the forms received from Payors would be nice, such as 1095C and 5498-SA. Blocking the 8949 input was not helpful. I helped someone with your on-line system. I did not find it friendly. I will stick with Deluxe version, which has served me well.

I am very disappointed with the removal of the ItsDedutible functionality from TurboTax. It has me looking for alternative products for next year. In addition, TurboTax fails to actually include the Tax Calculation worksheet, which is a basic necessary worksheet, despite the fact that the actual tax number in the TurboTax worksheet refers to it in the text, and there is literally no source shown for where that number comes from. I had to download the IRS worksheet and fill it out by hand to check the calculation