Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
4.1 out of 5 stars
stars
29.5K ratings29.5K reviews
  1. 5 stars54% (15.9K)
  2. 4 stars20% (6,018)
  3. 3 stars12% (3,619)
  4. 2 stars6% (1,800)
  5. 1 star7% (2,110)

Member photos

Sort by |
Showing 541-550 of 29,509 reviews
Apr 14, 2026
Reviewer name: Carv Alues
2 out of 5 stars
2 out of 5 stars review

Software glitches once again. So DISSAPOINTED.

As I've come to unfortunately expect every... single... year, TurboTax once again contains software issues that have existed for a number of years. So very disappointed, but I guess it's my fault for expecting TurboTax to actually fully test and fix their software.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Feb 18, 2026
Reviewer name: jqn39344
1 out of 5 stars
1 out of 5 stars review

TurboTax is Terrible this year

In the past I have had no problems but the software was terrible this year. I have been hesitant to submit my return because I don't feel confident in its accuracy. Examples of problems: I was asked, "Did you receive form X?", yes, "Who was it for?", Dependent, "Did you receive form X?", yes, "Who was it for?".... Also, we sold our house in 2025. TurboTax asked me to enter a lot of information off the settlement sheet and said that I owe $82000 in taxes. It then wanted me to enter many of the numbers from the 10 year old purchase settlement sheet to reduce the taxes owed. After that it asked if it was our primary residence, followed by, "Oh nevermind, you don't have to report this". Why wouldn't you lead with that? Additionally, I entered that my wife received Social security disability benefits so it asked me how much I received from the Canadian railroad pension (or something like that). Taxes are already stressful and TurboTax made that far worse this year.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 7, 2026
Reviewer name: MLD53
4 out of 5 stars
4 out of 5 stars review

6 pin versus 5 pin

Been using for years but got stumped on the "pin" issue that the irs gives you 6 digit pin. Then finally figured out where to put it but to electronically file you have to still put in a 5 digit pin that does nothing, or it won't let you continue. very confusing but after 5 trys, got it to accept.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 12, 2026
Reviewer name: K Cornell
3 out of 5 stars
3 out of 5 stars review

Great for federal taxes but can't get state filed

Filed my federal return early as I was owed a refund and the process was great. I had to wait to file the state return but when I reopened the software it won't let me continue but instead tries to get me to refile the federal return. I've been unable to efile my state return. I didn't have these issues in past software versions. Federal and state often have different due dates - I should not be forced to file them together.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 7, 2026
Reviewer name: LauriePro
5 out of 5 stars
5 out of 5 stars review

Turbo Tax excellent.

Excellent product. I downloaded or imported many of my tax information forms (ex 1099's) into TT and found great deal of ease, comfort and accuracy of the posted information into the return. Made my task much easier and was able to review the product.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!

Mar 20, 2026
Reviewer name: WD0EOI
5 out of 5 stars
5 out of 5 stars review

Windows 11 version takes time.

At the beginning, tell me what documents I need (credit card numbers, driver's license numbers, etc. Also, since you only now support Windows 11, I never found a way to utilize the info from my prior returns. As a result, it took much longer to file my returns electronically than if I just printed it and wrote a check,

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Mar 31, 2026
Reviewer name: I give up for now
4 out of 5 stars
4 out of 5 stars review

?

One 1099R did not have an entry for State Distribution. I left it blank. The FED return passed all tests, and I went on to eFiling. No Errors. During eFiling processed if stopped with error that distribution could not exceed the distribution and highlighted the blank field as empty of data. Shouldn't the tests at the end of the Fed tax portion have caught this?

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Feb 18, 2026
Reviewer name: Richard2026
3 out of 5 stars
3 out of 5 stars review

Software froze or locked up several times.

I'd experienced multiple error messages after initial download. Software froze or locked up several times. Intuit/Turbo Tax support was great in assisting me to overcome software diffidence's. I have used Turbo Tax Deluxe for several years and this is the first time I've experienced such software problems.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 28, 2026
Reviewer name: disoulsioned
3 out of 5 stars
3 out of 5 stars review

Turbo Tax failed me!

I just finished getting my bank information sent to the IRS. This was necessary because turbo tax gave me the option of getting a check instead of direct deposit. This was very tiring and frustrating, two hours of trying to do what they wanted me to do. This was the first time turbo tax has let me down. It will be hard in the future to recommend it to my friends.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 24, 2026
Reviewer name: Doug review
3 out of 5 stars
3 out of 5 stars review

Major Flaw

Turbo tax has a major flaw in that I allowed my taxes to be filed without direct deposit information. Now that all refunds must be direct deposit this is a problem. and the AI advise doesn't give a good answer how to update bank information. I also don't see away to amend a return. Hopefully you will make a correction.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405