I have counted on TurboTax to file taxes for many years. The prompts to buy add-on services was annoying. It's good to know where to click if I should want to buy a service, but being prompted so many times reduces my confidence that the TurboTax product is accurate and complete as delivered. Also, I prefer to manage my digital financial information. Using the online version of TurboTax means that a copy is there in addition to the copy sent to the IRS.

This year's program had a lot of bugs in it. It would take me to screens I didn't need to go to, and would require me to provide info I didn't need to type in. I had to keep going to the forms section to delete info I added just to be able to get to the next step. We've been using TT for at least 10 years, and don't ever remember having so many issues.

Previous year TurboTax offered features that would assist in doing deductions as related to household goods, clothing, and other miscellaneous donations not specific to cash. Additionally, the accuracy of some questions and detail guidance could be enhanced, specifically when it comes to mortgages and refinance.

I've been using turbotax for over since 1984 or '85 and it continues to evolve downward. This is unfortunate but true. It is more awkward now and the constant prompts to upsell are a PITA. Also more difficult to look at individual forms than in the past.

The product is excellent. However, I do not appreciate being forced to purchase a new computer with Win 11 so I can run desktop version. I am EXTREMELY UPSET about that and will look for an alternative product next year. Your company should be ashamed that you have cooperated in this scam. I have used your products for decades but will think again next tax season.

Horrible this year due to the Canadian force added 1099-R form that keeps on adding without interventions, even when you delete it. You have to delete it from the form by hand. When you charge us money, we expect bug free SW, or an update that gets rid of this VERY time consuming bug.

Used to be better. This year I had several issues: 1. I kept getting an error on final check, but it wouldn't take me to the form necessary to fix it, nor was the error helpful. 2. Tried to use the help to find out about my car excise tax, but the help didn't actually provide any useful information. 3. There was information on the federal form (re: donations of goods vs cash) that was not transferred to the state return.

After you fill out the software that you purchase and spend time filling out. The software said I had to pay a $40 processing fee. I chose to have it taken out of the refund and then it says in the consent form that you have to pay a $25 processing fee for the $40 processing fee.

Navigating to Home Office and Business Expense is a little difficult to find. Multiple screens to reach. I do us FLAGS which is a great help, but it should be easier to find. // Also, what about creating a separate tab for Business Income/Expenses and not include in the Income\ section. It seems out of place here.

The software is fine. The account system and actually getting it installed is nightmarish to say the least. The worst part of all is they chose to have the software not even work by making it incompatible for Windows 10, which is simply unacceptable. Not working is the worst case scenario. Make Turbo Tax 2026 work with Windows 10, having it not... is pretty much unforgivable.