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Customer reviews for Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
4.1 out of 5 stars
stars
29.5K ratings29.5K reviews
  1. 5 stars54% (15.9K)
  2. 4 stars20% (6,018)
  3. 3 stars12% (3,619)
  4. 2 stars6% (1,800)
  5. 1 star7% (2,110)

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Showing 511-520 of 29,509 reviews
Mar 7, 2026
Reviewer name: uncertain2
3 out of 5 stars
3 out of 5 stars review

uncertain

Uncertainty at this point Because I had a bad experience with the online version (Disingenuous a ripoff) which allowed me to prepare one return only, therefore as per the suggestions of representative at Turbo/tax, I had to buy another version which is this, and at this juncture i haven't had the opportunity to see if it allows me to prepare additional returns.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 7, 2026
Reviewer name: DougG25
4 out of 5 stars
4 out of 5 stars review

I small problem

Everything was good except for a NYS inflation refund check which caused a 1099-G form. There was no way to add this form without calling it a business income and requiring me to create a business in TurboTax. It was a small amount so I just ignored it but there must be some way to record it as other income. Apparently you can't do that with a 1099-G. I didn't see any way out of this one.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 9, 2026
Reviewer name: Sandy2026
4 out of 5 stars
4 out of 5 stars review

Poor update made to donation entries.

I have used turbo tax for many years. The 2025 version changed how you enter donations. They made it way more time consuming to use. Each and every item must be entered individually, including date and institution, i.e. Goodwill. This was very time consuming. I really wish they would revert back to the previous process. Otherwise, I would give 5 stars.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Mar 21, 2026
Reviewer name: rockm0016
5 out of 5 stars
5 out of 5 stars review

Outrageous pricing

Have been a faithful TT user for over 40 years. Yes it's simple, yes TT makes doing taxes easy and stress free. But your pricing for those that file 1040EZ is ridiculous. I have an older MAC and always just logged in to our online account. This year it was $69 for each return I completed. Ours a retirement return so there are a lot more forms, but 2 are simple 1040EZ. It would have cost us $221! SO I borrowed a computer and purchased and downloaded the program for $80 to complete 3 returns. Next yea I will be shopping other programs for a more affordable tax program. Seriously, $221! I had no problem with $70 for ours, but what happened to file for free for the young bucks hardly making ends meet that only file 1040EZ?

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

We’re thrilled you had a great experience, though we hear you on the cost. We aim to provide a level of accuracy and ease that makes the online tax filing investment worth it, and we appreciate you choosing us despite the price.

Mar 27, 2026
Reviewer name: westlee
5 out of 5 stars
5 out of 5 stars review

Very satisfied with TurboTax.

TurboTax is a very effective and easy to use tool. A nice feature would be to have TT compile a summary of all forms (W-2, 1099-R, 1099-MISC, etc) used in previous years return providing institution name and amounts that could be used as a pre-return checklist/reminder to assemble most likely paperwork needed to begin tax reparation.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Mar 7, 2026
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Turbo Tax filing problem.

The product is great. However, when i tried to use my credit card to pay for my state (OH) return filing, it wouldn't advance beyond my name /address screen. Thus, I was forced to pay the $40 fee from my federal return, which is crazy. Please explain. I've got 2 other returns to file in my family soon.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Mar 11, 2026
Reviewer name: Judy girl
5 out of 5 stars
5 out of 5 stars review

Turbo-Tax is great.

I found this year's Turbo Tax to be easy to use. Much easier than previous years. Just so disappointed yu chose to stop supporting Windows 10. I had to go buy a new computer just to do my taxes. That should be tax deductible. I love Windows 10. Windows 11 not so much.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Mar 20, 2026
Reviewer name: MichaelInNY
3 out of 5 stars
3 out of 5 stars review

Long Process

entering 1099 forms, especially from brokerage houses, is cumbersome. I also ran into a problem entering 1099R form. A state distribution amount was not shown on the 1099R but NYS makes me fill it in at filing. This is a situation that should have been caught on the state review. Also the interview process is just long!

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 18, 2026
Reviewer name: NNHud
5 out of 5 stars
5 out of 5 stars review

TurboTax review

I had trouble from Fidelity downloading my data. fidelity should let you know what name should be entered to download the data. Not really turbo Tax problem, but I wish there was an easy way to know what to enter. I had problem with my IP Pin and that was the IRS problem, but I wish turbo tax could look before the people have to deal with a rejected tax form.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Feb 26, 2026
Reviewer name: NDEdward
4 out of 5 stars
4 out of 5 stars review

IP PIN wrong turn

The process of adding the personal IP PIN number from the IRS is NOT well covered in the software's guidance. I went through the trouble to find it from the IRS before I began doing the taxes with TurboTax. I expected that at the appropriate time (getting ready to do the e-file) there would be guidance from the software to take me to a prompt and allow the opportunity to input the IP PIN. That didn't happen. It took the IRS to reject the return first before I knew that there was a problem, then had to trouble shoot how to fix it. That should not have had to happen. Fix it.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.