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Customer reviews for Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
4.1 out of 5 stars
stars
29.5K ratings29.5K reviews
  1. 5 stars54% (15.9K)
  2. 4 stars20% (6,018)
  3. 3 stars12% (3,619)
  4. 2 stars6% (1,800)
  5. 1 star7% (2,110)

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Showing 491-500 of 29,509 reviews
Feb 24, 2026
Reviewer name: MLJ58
3 out of 5 stars
3 out of 5 stars review

Where is ItsDeductible ?

I have used TurboTax for years. What happened to ItsDeductible??? I lowered my rating because one of the most important features that I depended on was removed. I read reasons for this online and saw these responses from your company.... We are very sorry We hear you But you removed it, you aren't sorry, and you aren't listening. You tried to remove it a couple years ago and you did listen that time and put it back. This year you said, we removed it, go find it somewhere else. Pretty disappointed with that decision!!!

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 25, 2026
Reviewer name: r31412
4 out of 5 stars
4 out of 5 stars review

turbo tax meets my needs

Mostly I am satisfied with the way turbo tax interacts with me. I do have an issue with going down a topic that I think I needed but then didn't yet the forms stick around. When doing the final review turbo tax then flags uncompleted forms as errors.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 1, 2026
Reviewer name: jessie c
1 out of 5 stars
1 out of 5 stars review

turbo tax good

not happy with adobe install process i don't want to go through all those app offers. simple if i have to install and am forced to install and that is what it feels like, i don't want to go through these offers and steps to complete what i need to do right now i am very upset. i want simple..

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Feb 24, 2026
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Not As Good As It Used To Be

I have used TurboTax for about 15 years. I don't think it's as good as it used to be. I had difficulty getting the 2025 desktop edition to capture the relevant details of my 2024 return. I had a hard time figuring out why there were additional deductions being taken and had to research this on my own, could not find an explanation in TT, if it was there. I think e-file for states should be included for the price, and not have to pay an additional fee.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Mar 9, 2026
Reviewer name: taxpayer2026999
4 out of 5 stars
4 out of 5 stars review

Printing issues

I had an issue trying to print the State return for Ohio (message: "currently unavailable to view, print, or download"). It was not clear which forms were missing. After to experimenting, I found that it turned out to be due to R.I.T.A. forms. It took me several hours to find this. As soon as the "R.I.T.A. Form 37" form was added the above error message appeared. After removing the R.I.T.A. form, the error message disappeared. There are numerous reports of this issue spanning several years. The error message should be clearer / more precise about the issue. Also unchecking the R.I.T.A. option in "Step-by-Step" does not work - it has to be handled in the "Forms" mode. This exacerbated the issue described above.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Mar 28, 2026
Reviewer name: DadMomAndKids
5 out of 5 stars
5 out of 5 stars review

We have used TurboTax for years and will continue!

We have used TurboTax for years and now our adult Children use it as well! It i easy to understand and gets us the biggest refunds each and every time! Highly recommend it as it is easy to use and you will get the biggest refund without spending an arm and a leg!

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

We appreciate the time you took to share your feedback. Thank you for your continued confidence in TurboTax—it’s a privilege to work with you again.

Feb 16, 2026
Reviewer name: Alan2026
5 out of 5 stars
5 out of 5 stars review

Totally recommend TurboTax to everyone

Went through the program with Turbo Tax guiding me. I always do it this way so that I don't miss anything and the software let's me know if there is anything new for the year. This went smooth this year as the explanations in each screen were really good this year.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.

Mar 13, 2026
Reviewer name: daysailer
3 out of 5 stars
3 out of 5 stars review

OK

In the section to transfer investment accounts it asked for some unusual ID number from the investment firms that was not printed on their consolidated forms. The only numbers on these forms are: the account number; and payers ID number. So you must change your form to only ask for these numbers or the download won't work. Additionally when asking for the PIN please specify first to enter you IRS approved PIN or to enter a pin number of our choice.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 15, 2026
Reviewer name: George F 13
3 out of 5 stars
3 out of 5 stars review

Will not do the On-line version Again

Used TT for many years. This year I filed using on-line - should have done if off line. Found it very unwieldy. Several times I would close out to research something and reopen my file only to find no edits had been saved. Would fix errors that were flagged and still they would keep coming back as errors. Felt like I was being rushed through.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 12, 2026
Reviewer name: notreal 15
3 out of 5 stars
3 out of 5 stars review

Confusing messages received after filing.

Filed 2025 Fed and State on 4/11/26 and received emails that they were accepted. This morning I received a text that "Your tax filing is incomplete. Sign in to finish filing." How can they be incomplete if they were sent? I got our pins and also paid for the state return. And, why emails for the first communications and text on the message this morning? I didn't on the link in the text because I thought it might not be legit. So, I signed in online, and my returns do not appear in the tax home - only 2024.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405