TurboTax has never really had a tight integration with the California State Tax return or with information from prior year Federal Return submissions. In this age of Artificial Intelligence, there's some real growth opportunities in these areas. Particularly, it asks questions Fed Returns that are answered on the prior year filing (with TurboTax) and on State Returns that were answered on the current year's Federal Return. To clarify, there's always been some auto-data import capabilities, but there's definitely some "memory issues" with previously answered questions. The other area for improvement is on simple Foreign Tax Credit situations, where all of the income is generated by RICs. It assumes some complex Foreign income situation, where none exists and forces users to fill out a lot of useless worksheets. There was some stumbling over User Interface changes from previous years. It failed to catch a mis-answered question concerning Federal Energy Credits. So, the return was rejected. It failed to find the error and I was forced to figure it out for myself.

Relatively user-friendly and thorough. I've been using Turbo Tax for several years so the ability to import info from previous years returns is a big help and time saver. The program covers all normal income sources and available deductions; but, it doesn't always handle special situations. I purchased a new vehicle this year and paid over $7,000 in deductible sales tax. Turbo Tax didn't provide a strightforward way to deduct both the sales tax paid on this big ticket item along with regular, routine sales tax. I had to go to the IRS website and use the IRS Sales Tax Deduction Calculator. Using the IRS calculator was very straightforward and enabled me to get the maximum legal deduction; using the calculator increased my refund by over $800. Turbo Tax should incorporate this feature

When you allow upto x number of efilings for Federal you should also allow x number of state filings instead of only one. Now we have to make you do the State return, take option not to file it, then copy the numbers in the State return to the State Tax filing site to avoid the exorbitant efiling fee. Think about how many people will appreciate this.

I have a bad experience with TurboTax Deluxe this year. The interface seems clumsy unlike previous versions. Too many up selling. Pushing users to the online version is a no no for me. And it appears to have less functions compared to previous years.

Miserable, use Deluxe since 1997,completed join federal return Apr 14, 2026 and Apr 15 file was corrupted, none of the two saved copies worked, made me enter the whole data again, I know now this is an old flaw but I keep using it out of habit, probably the last time. Plus the abuse of imposing windows 11 on users. Maybe this ongoing corrupt file issue is intentionally caused or perpetuated. And no lawsuits yet on this reckless Intuit ?

The software is easy to use and walks you through all the steps. Due to investments my return is complicated and the ability to download the data from my investment company is a lifesaver. The support is excellent and always available when you need it.

you suck - every year I buy this product and every year there is something your software misses when I e file. I get rejected then try to fix the problem. Your product is garbage. Well shame on me for buying it again. I will not file with Turbo tax ever again.

I have used Turbo Tax for at least the last 12 years. Every year you make it more of a pain in the butt with all of the add ons and having to create an account to file taxes. I use this for simplicity but will be looking for a different software next year.

I don't understand how Turbotax could import my W2, auto-select the classifications used for amounts listed in box 14 on my w2, go through every accuracy check, telling me that my return was 100% accurate with no audit risk, let me start the e-filing process, collect my payment for the e-filing process, and then pop up with a note saying that my return needed review ONLY because I was efiling. It asked me to either correct an error that it suddenly decided was present in my W2 or change my filing method. When I corrected the error that the software created, it REDUCED MY REFUND by $1000. After telling me that the classification was ONLY a problem if I efiled. So the software would have told my return was accurate if I chose to mail it. This makes absolutely no sense. The error that it caught during the last step of efile submission should have been caught at any of the other review steps in the process. I'm extremely disappointed in this software.

You have made it very difficult to add the type of income retirees have, and even harder to edit or correct that info manually once you have attempted to download it directly. Also having estimated taxes calculated is harder to get right when i don't have w2s. and you used to provide a side by side comparison page of prior and current tax year - now gone. I wish i knew how non useful the changes were going to be before i paid for this! I used to be a 5 star rater, now next year i will look for other options