i HAVE BEEN USING THE TURBO TAX SOFTWARE FOR SEVERAL YEARS AND AM QUITE SATISFIED WITH THE EASE OF USE. I CONSIDER MYSELF A NOVICE TAX PREPARER AND WITH TURBO TAX, I DO NOT HAVE TO WORRY ABOUT ACCURACY AS IT PROVIDES SO MUCH GUIDANCE AND INSTRUCTIONS THROUGHOUT THE ENTIRE PROCESS. TURBO TAX HAS SIMPLIFIED MY LIFE.

The actual preparation of my taxes went very good. My problem is that it took me hours of research to find how to do the latest update to Turbo tax on my Macbbook Pro before it would allow my submission. I finally found it in a 2024 chat that I found doing a google search. So this has evidentially been a problem for a while. There needs to be a very visable "Updates" button on your menu.

The features are good, but have been better in previous years. The guidance works well except for during the review process as it forces entry into the document instead of the Q/A lists. The interface works well and always has! That's I always choose the product. Compatibility covers most major operating systems. However, it would be nice to see a Linux version in the future. I've never had a problem with the accuracy of the product. Lastly, it would be nice to not have to purchase state efile.

Very poor handling of Canadian retirement accounts. No way to enter foreign tax paid except as 1099-div and that was difficult to find. Not impressed with Win11 requirement. Import from RBC does not work. No entry from Scotia McLeod. Direct entry of Canadian NR4 would be asking too much?

Generally good. However, sometimes explanations/instructions are lacking in clarity. I would expect "help" to be more clear than the government IRS document's instructions. Especially with an amended return as those are more rare than a straight up return. Nowhere in the initial instructions, or, any part of the amended return instructions, does it state that a 1040X will be generated and be included with your amended return. Additionally, a page with "Original", "Amended", and "Change" columns with the affected data should be included in the "Review" section prior to finalizing and e-filing. The program failed to bring prior year's dollar figures into the comparison chart of 2024 vs. 2025 except for the state refund.

It seems like this year's version is dumbed down from previous years. In the interview process, entering contributions, for example, if the same details needed to be entered for several entries, it would only be necessary to add them for one or two times. This year it is necessary to enter same details over and over again. That is just one example. The process just seemed more tedious than in past years. I would have much preferred to be able to use the product on Windows 10 computers.

I have no qualms about the accuracy of Turbo Tax as a tax preparation software. However, this year two "new" things presented. First, when I tried to download the software as I have over the years, it tried to put me in an online tax prep portal to put my info in their cloud-which I did not want. The software was cumbersome to get around that so that I could just prepare and file as usual. The second was a "refund processing fee of $45 to have the $25 State filing fee be taken from my federal refund. That was not disclosed until the very end and had I known I would have just paid with a credit card at the outset. Instead, I had to back out and figure out where I could proceed to pay the $25 with a card to avoid the $45 fee. What a shady practice. Not happy. I may not return next year after at least 15 years of using Turbo Tax.

Closed out several times during entries and had to reopen. Froze when I was entering information and I had to hard close the app. Additionally, it is not mentioned that I would have to download Rosetta to use the desktop app. It seems to me that Turbo Tax is trying to force users to use their online version. I am very unhappy with this decision. I will look for alternate software next year.

On the whole, TurboTax is OK, but I really had to struggle to figure out how to get it to let me deduct my Union Dues from my state tax return since I didn't have enough unreimbursed business expenses to deduct them from my federal. I have no idea why you don't automatically ask about state deductions even for people like me who take the standard deduction for our federal returns. I don't recall whether i had this problem last year.Bunk

I have used Turbo many years but this may be the last. After several schedules that were unnecessary had to be corrected without any good information on how to find them, I was finally allowed to file. Soon afterward Turbo told me my filing was rejected and that I would get specific information on what to fix when I got back on the program. There was no such information, rather I was prompted to file again, as if I had never filed before. Now I am waiting to inevitably be rejected again. I was already fed up with the non-stop upselling interrupting my progress in filling out my taxes, now this -- the stuff that used to work so smoothly on TurboTax no longer does. You had a great product and somehow messed it up. :(