Both my Federal and State returns were rejected due to the fact the ID PIN was missing! This was due to the fact that at no point in the process did Turbo tax request the PIN, nor warn it was missing during the review for errors. Given IRS was not forthcoming with the PIN, I finally found I had to log in to their web site to get it. I found the entry point to enter it and resubmitted the return.

Terrible software experiences this year and for the first time ever, I had to file an amended return due to a Turbotax error. The instructions for completing the amended return were horrible. I had to research on my own and phone a friend in order to complete a task that shouldn't have been necessary.

I have TT Deluxe Desktop on Windows 11. This year, there was no icon to click on to edit my 1099-Rs. I was able to find a workaround by moving the cursor slowly to the right and I would find a very faint vertical rectangle I could hit to edit (no labeling at all). Next to it was a very faint delete vertical rectangle (no labeling at all). Very poor user interface.

Your new user interface is totally unacceptable. I will never use Turbotax again unless you go back to the old user interface. You caused me about an additional 10 days to get the data manually into the forms with some belief that the data was somewhat accurate. I'm still not 100% sure. You turned an exceptionally good product into something that is terrible at best. I don't understand why you did such a stupid thing.

Turbo Tax download is very thorough an easy to understand. It guides me through everything I need to do. I initially started with the online version but I did not feel comfortable with it. It seems to be much more vague and it is harder to navigate like the download version.

I have used turbotax for decades, and always bought either the premier or the deluxe version. I loved it because it was very convenient. This year again I purchased the deuxe edition with free federal and state return. Only to find out, when I was ready to file, it asked me to pay additional $25 for state filing. I never had to pay additional until this year! It is very deceiving and false advertising when you purchase the software thinking you are getting free efile

My wife and I have jobs and we get 2 W-2s and that's about it - so answering and following the questions here is pretty simple... just give your self 1 hour per day to do your taxes as I recommend that you read and answer every question... if you want to do it in one shot, it will take you about 3 hours.

TurboTax is always updating and it may look that it is up to date and keeps track of important Tax anointments. The truth is - it is NOT! It missed the important federal tax extension deadline for state of Tennessee to file taxes for 2025: https://www.irs.gov/newsroom/irs-announces-tax-relief-for-taxpayers-impacted-by-winter-storm-fern-in-tennessee-various-deadlines-postponed-to-may-22-2026. It is shame!

tax software was straight forward and done fast. However to pay by credit card for my state return intuit made me jump through hoops after resetting and reloading over 8 times on both the desktop and then laptop. at the direction of level 2 support. nothing worked until i reset and reloaded windows 11 on my laptop then had to reset the resolution to 80% then after a tiny font appeared all the drop down boxes worked. poor, poor programing from intuit!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Maryland Form 502CG applies a 2% surtax to all capital gains if your FAGI exceeds $350 K. While this is correct for full year residents, it is incorrect for part years residents who received all capital gain in a state other than Maryland. The instructions for 502CG state that 502CG should not be filled out at all if the capital gains were not part of the Maryland adjusted gross income. TurboTax Deluxe fills out 502CG as though all capital gains for the year were earned in Maryland, even if none of the capital gains were part of Maryland adjusted gross income. Krystal at TurboTax tried to help me out with this, but my state Congressional Delegate was able to finally figure this out. I had to manually zero out Line 1 in Form 502CG to fix this. TurboTax should have asked a question about how much of the capital gains income occurred while a resident of Maryland, and no such question was asked.