This year was a breeze to install and set up. In years past the download process was very aggravating so this is plus. Keep it up. My return is simple and for convenience I e-file my state return but I think $25.00 is outrageous for this service and I nearly elected just to print and mail it in.

I had just about finished my Federal return when the program locked up. I waited for the spinning wheel to stop but it just did not. I had to force quit the program and all of my data was lost. I would recommend that for the desktop version that Turbo Tax would put a BOLD reminder to save the progress as you go along. Even better would be to auto save every few minutes.

Five restarts of my laptop (3 year old Apple, updated immediately before installing TT2025) were required to finish filing. Three of these resulted in all data entered being lost due to the software freezing while attempting to save with a password, or being unable to enter data into fields for a second (newly added) W2. The dropdown for the security question froze onto the screen (blocking the help menu in other apps) and alsop required a forced restart. This was a fairly simple refund thatnormally takes 45-50 minutes to complete, bu turned into a 2-hour schemazel. After 19-years of TurboTax, which has gotten progressively worse in each of the last 3-years, this will be the last year I spend money and time on it, fighting software glitches.

I found it difficult to go to each section. Especially difficult finding and filling my 1099-R for my Federal Form. Paying extra for the Federal, State and $60 for something I do not remember authorizing, The program should be available on CD. I found it difficult to add the program on my laptop (second install).

Product works fine for basic tax filing. It does NOT import information from prior year's tax filing which would have been very helpful. It does not cover things like foreign taxes paid. It asks for some information but does not adequately explain what it is asking for or how to enter it correctly. When the check return function is used, it asks for additional info but it does not explain what it needs. Where it asks for information from prior years' returns, it should be importing this info from prior year's Turbo Tax filing.

USED IT NOW FOR SO MANY YEARS. THIS YEAR I WENT TO DO IT ONLINE VS THE APP ON MY IPAD AND THEY DON'T SEEM TO TALK TO ME ON THE APP NOW? YET MY INFO CAME IN FROM LAST YEAR.. WHY WOULD THE APP NOT PULL UP THE NEW RETURN. VERY INCONVENIENT. DO BETTER. NO REASON FOR THE DISCONNECT TO THE TURBOTAX APP. TSK TSK

Too many ads asking me to purchase your aditional products. Too many windows telling me I need to fill out state taxes and my state has no income tax. One window even stated that I couldn't submit my federal taxes until I finished my state taxes and I had to circle back in order to move forward. Even below, I have to state my state.

I initially used Turbo Tax to try rather than paying an accountant many hundreds of dollars and have been a fan ever since. If I have a question, their representative has a helpful answer but most everything is easy to complete as long as you follow the prompts and actually read the questions before answering anything.

Been using TurboTax for MANY years. Up to this year was fairly happy. Frustrated this year with lateness of 1099-R. On the advice of a friend, tried FREETAXUSA, during the period that TurboTax did NOT have the 1099-R capability... and they did. Thought why not just enter data into FREETAXUSA and they completed my tax forms. Since I had already paid, came back to TurboTax and submitted (when you were ready). There is an excellent chance that this is the LAST TIME I will use TurboTax... save myself some $.

We were unable to skip the state. When we clicked continue, TurboTax made us select a state. We live in Washington State, which has no income tax. We finished our filing by selecting finish state tax later. We couldn't get rid of Washington State. We bought the 2025 TurboTax Federal & 1-State, so that our son, who lives in Washington State, but works in Oregon, which does have income taxes, could use our TurboTax to complete his Federal & State taxes. If we're forced to buy another state package, since we couldn't skip selecting a state when we filed, that not right! We also struggled with out-of-country out-of-country social security. We had none in the states listed, but were forced to fill out info for Canada or delete, which we deleted. Not well explained either.