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Customer reviews for Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
4.1 out of 5 stars
stars
29.5K ratings29.5K reviews
  1. 5 stars54% (15.9K)
  2. 4 stars20% (6,018)
  3. 3 stars12% (3,619)
  4. 2 stars6% (1,800)
  5. 1 star7% (2,110)

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Showing 421-430 of 29,509 reviews
Feb 21, 2026
Reviewer name: Sam20260221
4 out of 5 stars
4 out of 5 stars review

Intuit payment glitch: credit card exp. month

Turbotax Deluxe 2025 (desktop) downloaded, installed, and ran well on my VAIO laptop computer. There was one glitch: For state e-filing, the credit card expiration month didn't accept "10" or "12". I had to use a third credit card with a "03" expiration month, which was OK. This might have been an Intuit payment problem instead of Turbotax itself. Strange glitch.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Feb 21, 2026
Reviewer name: Ken091949
4 out of 5 stars
4 out of 5 stars review

I love the easy of entering my information

Everything went well until I got to the filing section. I was able to efile my federal form, so I did but when I attempted print my state form I got stuck in a circle where it wanted me to pick efile or do later. I finally had to go back to the start of filing and pick mail my federal before it let me pick mail my state return

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 14, 2026
Reviewer name: Skypilot IV
4 out of 5 stars
4 out of 5 stars review

Error in software, was fixed by outstanding agent

I've used it for many years, and it always worked perfectly. Today however, there was a bug in the system...I couldn't enter "stuff" into TurboTax on a particular screen (Federal Carryover Worksheet) I ended up talking to one of your tech support agents, and she was GREAT. Chavmasha (spelling??) knew what she was doing, was polite knowledgeable and VERY helpful.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

We appreciate the feedback on your experience with our tax experts. Our goal is to ensure you never feel like you're filing alone, and we’re glad we could support you this year.

Mar 13, 2026
Reviewer name: Shame on You turbo tax
1 out of 5 stars
1 out of 5 stars review

Turbo Tax is no longer awesome !

I have used TurboTax for years and this is the first year I have been disappointed. Doing away with Its Deductible and one free state e-file it a game changer for me. I lost so much data when when you wiped out It's Deductible. WHY, so you could make more money? You have got to do better! I will be looking for a different program for next year unless you make some changes. Shame on you for letting your long time customers down.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 3, 2026
Reviewer name: Speedy202666
4 out of 5 stars
4 out of 5 stars review

Turbo tax needs some guidance

The 1040 printed form differed from the online form for the box "Check here if your main home....." Had to go online to figure out how to fill the box in. Turbo tax didn't even have the box in help. On Federal form you state the following states do not tax interest which NJ is listed as one of the states. It's not until you get to the fine print that NJ taxes most interest. The statement should be re-worded.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Mar 27, 2026
Reviewer name: Guy1942
5 out of 5 stars
5 out of 5 stars review

Turbo Tax changed the non cash donations

I didn't like thee way donations were handled where there were more than one non cash donation. In the years before we were able to go into a sections that allowed us to identify the type of donation and place a value on each item from low to high. This year we had to guess what the total value was. I am referring to donations like to Salvation army.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Apr 1, 2026
Reviewer name: TIM18R
1 out of 5 stars
1 out of 5 stars review

FIX THE IP PIN

I'VE USED YOUR SOFTWARE WITH NO HICCUPS FOR YEARS BUT NOW THE INABILITY OF YOUR SOFTWARE TO BE COMPATIBLE WITH THE IRS "IP PIN" IS A FAILURE ON YOUR PART OF EPIC PROPORTIONS!! YOU MAY HAVE LOST A 20 PLUS YEAR CUSTOMER, NO THANKS FOR THE INCONVENIENCE...

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 27, 2026
Reviewer name: LK30
2 out of 5 stars
2 out of 5 stars review

Buggy

TurboTax 2025 Deluxe seems to have several bugs. It is impossible to uncheck some things, without starting all over. I had to do my taxes from the beginning, after getting through to the payment section, because I changed my mind. It erased everything, even though I had saved it. Federal portion printed alright, but the IL state portion was gibberish when I tried to print the 2026 estimate vouchers or the tax forms. Turns out, after MUCH trial and error, I had to install Adobe Reader DC. Been using TurboTax for like 25 years, and this was the first time I couldn't print the forms!! I'm pretty disappointed in this years product.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 6, 2026
Reviewer name: MartyGenealogy
4 out of 5 stars
4 out of 5 stars review

Problem with downloading stock information

My wife and I each own separate shares of stock in some of the same and some different companies. I encountered a glitch when trying to download the stock information using Turbotax. We each had different sets of stock handled by Computershare. After downloading the information about my wife's stock successfully, I tried to download the information about my stock. But Turbotax then deleted all the information about my wife's stock. I had to then enter the information manually. Turobax needs to fix this glitch.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Mar 15, 2026
Reviewer name: cwglindn
4 out of 5 stars
4 out of 5 stars review

2nd great year with TurboTax after 20 with H&R

2nd year of TurboTax after over 20 years with another program. Love that it incorporates my Arizona state forms correctly so I don't have to paper file Love that I can do up to 5 federal forms with efile. The information is generally well explained. Had one minor issue when I loaded the state program, it was glitching and not asking questions, but after closing and reopening it worked fine. I really don't like the push to use the webbased services. I do like that the desktop version is compatible with all my companies for downloading forms and also works for PC and Mac. It is a little more expensive, but the features make it worthwhile.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.