Hate the fact you stopped support for Windows 10 systems. There's something called extended support for Windows 10. There's no reason TT can't continue to run on Windows 10. Also, why do I have to sign-in to use the Help? Planning to use a different tax software (cheaper) next year.

Increasingly disappointed with each successive year I use Turbo Tax (I've used it since it first came on the market) I could go on all day but will mention This is the third time in my life I have had to buy a new computer b/c of TurboTax. Program won't run on W10 and W11 won't install on older computer. A lot like telling a carpenter he needs to buy all new tools to build each house. Took me most of a day & several calls to open my Intuit account b/c I changed my phone number. Ended up starting a whole new account under another email and phone number b/4 I could enter my license code and start the next day. Why do I need an account, why do you need my phone number, I bough the program, I want to install it just like when I got the disc and installed it. This is the last time I will use TurboTax

The Tax program kept crashing closed on me. Also, got caught in an infinite loop which required closing the program. Also, one credit card entry screen wouldn't allow me to enter the exp month for my credit card because it was off the page. Closing out of this crashed the program.

Have used Turbo Tax for years and haven't had any really big no issues. Have had several minor issues during review of federal and state. Error message was not clear. Took some research to determine what error message was saying and how to correct. Once I understood the error message the fix was simple.

I did not care for the repeated "pestering" to upgrade to Online Premier. I bought what I bought for a reason. I am glad that Turbo Tax catches missing information in the reviews and rechecks. It would be nicer if it caught those during the initial "interview" process. Also, some of the questions need to be refined, i.e., Clean Energy Improvements. We did perform several of the items, install solar and battery storage, but they were under PPA. You don't find out PPA is ineligible until you progress further along. Shouldn't ask if you made the improvements, should ask if you bought outright or leased at the3 start. As has always been the case, the program struggle with both spouses having the same occupation and having the same job-related expenses. If you enter data for one it replaces the data of the other; it doesn't add the input for the two together as a total for the couple. You have to do that manually.

To transfer 2024 info to 2025, you might tell us to update 2024, open and save the return, and relaunch 2025. Very frustrating when 2024 is dropped into place and it is rejected. UPDATE: after 2 successful returns, the 3rd revealed a BUG in the program, which I solved while on the phone with TT support. The SAVE command caused the program to crash. The SAVE without password worked but still there's a bug for those that prefer password protection.

TurboTax kept telling me to update the section regarding AMT, there was nothing to update as my taxes were already more than the AMT. The one item I am not happy with is the process for paying the fees from my refund. TurboTax should have described the process and the use of a third party to change the bank account on the return. Not happy with the process.

Overall, the program is logical and easy to follow but in some situations, entering the necessary information is difficult to do. I would suggest that the programmers sit down with CPA's to work through actual representative cases to work out some of the "bugs".

we've been using TurboTax for years to do our personal tax return, plus those of our child and my elderly mother. It is straightforward to use, the cross checks help identify any possible missing information or errors and we have everything easily accessible if and when needed. Return preparation is done in the convenience of your home and on your schedule. Convenient/fast/accurate. TurboTax takes the anxiety out of of tax preparation,

I have been using your program for years, the Schedule C, long forms and now your non long forms. This year with the changes , you have a lot more questions that I wasn't sure whether they were applying to my taxes. I researched and found a lot did not. I suppose this is the new changes that the government has made. ,