Not as intuitive and more difficult navigation than prior years. I think the tax rules that Intuit lobbies so hard for may have started to flummox their coders. Way too many pitches to add this or that additional cost service. Updates do not install seamlessly. Sometimes TT just shuts down without updating. Sometimes it updates and shuts down. Rarely does it it update and restart. I also had an issue with downloading a 1099 from a financial institution that has worked fine for years. Might be them, but TT doesn't give you any guidance on how to handle the situation. Like most products these days, seems to be a case of 'provide the minimum, charge the maximum'.

I am disappointed by Turbo Tax for charging a fee to e-file after the I already paid for Turbo Tax Deluxe to file taxes. It is less of a hassle to go directly to the IRS.Gov site and file for free. I have used Turbo Tax for over 10 years. I will not be doing so for the 2026 tax filing process.

I love TurboTax but encountered a few problems this year. First, since I still have a Windows 10 computer, I was unable to download this year's program. Fortunately I could go to my Mac; however it was unable to retrieve info from a previous return produced on my PC. Second problem: Computer locked up before I had saved my return, and I lost and had to re-enter the info. Third problem: TurboTax offered to take my state filing fee from my federal refund. Only at the last screen did I find out that it was going to cost me $40 to process the $20 fee. So, I checked online and found out there was no fee if I paid with a credit card. That meant going back and changing the payment option. Why didn't it tell me this before I got so far along? That feels sneaky. That last issue is why I didn't give 5 stars. Do better, my friends!

Excellent product. I downloaded or imported many of my tax information forms (ex 1099's) into TT and found great deal of ease, comfort and accuracy of the posted information into the return. Made my task much easier and was able to review the product.

Terrible software experiences this year and for the first time ever, I had to file an amended return due to a Turbotax error. The instructions for completing the amended return were horrible. I had to research on my own and phone a friend in order to complete a task that shouldn't have been necessary.

The right mouse key does not bring up the "paste" menu. You should incorporate normal windows functions into your program. To paste a value into a turbo tax entry I have to use CTRL V on the keyboard. Very old school and makes your program appear clunky.

Guidance incorrect on result of Student loan interest deduction. When I was finished with the section, TurboTax advised that "It looks like Aimee (my daughter who is at College) does not qualify" yet the reasons provided in the "Here's Why" is incorrect: "- Somebody can claim Aimee as a dependent. . " (no, no one else can!), and " - There were no net qualified Education expense" (which there should have been), whereas the ACTUAL reason was my earnings were $180,201, just over the income limit for the deduction/credit.

Turbo tax has a major flaw in that I allowed my taxes to be filed without direct deposit information. Now that all refunds must be direct deposit this is a problem. and the AI advise doesn't give a good answer how to update bank information. I also don't see away to amend a return. Hopefully you will make a correction.

TurboTax is always updating and it may look that it is up to date and keeps track of important Tax anointments. The truth is - it is NOT! It missed the important federal tax extension deadline for state of Tennessee to file taxes for 2025: https://www.irs.gov/newsroom/irs-announces-tax-relief-for-taxpayers-impacted-by-winter-storm-fern-in-tennessee-various-deadlines-postponed-to-may-22-2026. It is shame!

TurboTax is easy to use. Its direct, easy language, easy to understand what information they're looking for, they go over everything several times if that's comfortable for you, and you can pause any time you wish and you can feel assured everything will return without any problems. The best! Never had any problems using this program.