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Customer reviews for Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
4.1 out of 5 stars
stars
29.5K ratings29.5K reviews
  1. 5 stars54% (15.9K)
  2. 4 stars20% (6,018)
  3. 3 stars12% (3,619)
  4. 2 stars6% (1,800)
  5. 1 star7% (2,110)

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Showing 391-400 of 29,509 reviews
Feb 20, 2026
Reviewer name: Chico 2
4 out of 5 stars
4 out of 5 stars review

Going the Wrong Way!

I have been using TurboTax for 20+ years. Seems it gets harder every year. This year it did NOT do automatic updates. Waited until I hit "E-file" and then I get an error message I need to check for updates. This year I had to open the return I was working on instead of it loading automatically. This year you added a password requirement which I didn't need or want and I didn't see a way around it. I had to do imports more than once to get the information to feed onto the return. It's just getting more difficult rather than easier.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Feb 21, 2026
Reviewer name: Experienced with Taxes
4 out of 5 stars
4 out of 5 stars review

Good but Extra Marketing Ads Suck

The software provides the information I need and I have years of experience so there is no "advice" other than upsell and distraction I don't need. I really hate the amount of marketing that appears in TurboTax. It is distracting and frustrating. I've paid for the software. Why is this additional marketing necessary. It feels like a trap is always waiting when I am not paying attention. I have to constantly double-check to make sure I am not paying extra for something that pops up in my way.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Feb 7, 2026
Reviewer name: DJC10
5 out of 5 stars
5 out of 5 stars review

Small Issues

Good for the most part. The version for Mac OS has some issues with some message boards popping up where you can't see the bottom of the page. It can't be moved or re-sized, so you can't see any buttons or wording because it's below the bottom of the screen. It doesn't happen with the main TurboTax window. For example when I tried to import a W2 in pdf format it wanted me to log into TurboTax. I tried to cancel but I couldn't because I couldn't see the bottom of the screen. These are not huge issues but they are very annoying! I finally gave up and logged into my TurboTax account. Not sure why I needed to log-in just to import a pdf from my own computer to a TurboTax version right on the same computer.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Mar 8, 2026
Reviewer name: Rick 53
3 out of 5 stars
3 out of 5 stars review

Install and reinstall issues

I have always used TurboTax in past years and mostly would of had a five star reviews. I can't say that this year. I have to install and un-install the your program 2 times to get the federal tax part to work. Then I had to un-install and reinstall for a third time to get the state tax part to work properly. After all of this trouble, the program did seem to work for me.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 20, 2026
Reviewer name: RN64
4 out of 5 stars
4 out of 5 stars review

Beware using TT if you make estimated tax payments

TurboTax is generally very good, but it has a significant weakness for people like me who are retired and living off our investments. My returns for tax years 2023, 2024, and 2025 all had problems related to using the "annualized installment method" for calculating whether I had paid my estimated taxes correctly or not. All three years, Turbotax calculated that I owed a significant penalty for underpayment of taxes, and gave me *no warning* that it had put that penalty onto my 1040 form. If the software had warned me that it was adding a penalty, and suggested that I should go through the TT process for assessing underpayment penalties, I wouldn't have had to file amended returns after discovering the problem. Furthermore, in tax year 2024, TT didn't fill out the Colorado estimated tax payment form (form 204) correctly, which led to Colorado penalizing me, and me having to go through an appeal process.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Feb 15, 2026
Reviewer name: Rabbit7895
4 out of 5 stars
4 out of 5 stars review

Another Year using Turbo Tax

It's been many years that I use Turbo Tax for my own filing. I like the step by step for some topics but I like to have the form option for other sections. I find the fee that Intuit charges for filing state taxes excessive. Again, for the second year, I am not pleased with the fully download setup. Maybe I am getting old, but the CD versions seemed to give me more sense of security. Maybe since they do not have to produce the CD versions and only offer the download, there should be no fee to file state taxes. But that would be detrimental to the profit margin.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 6, 2026
Reviewer name: kcabuhs
4 out of 5 stars
4 out of 5 stars review

Tried and true

TurboTax is a tried and true system. The product works as well as ever. I keep wishing they would allow for a better touch screen interface. Get into the 21st century guys, and allow someone to scroll up and down by swiping the picture, not the scroll bar. The online version is a rip-off. Tell me in the beginning how much more it's going to cost me so I don't use it in the first place. Incorporate the pdf-reading capabilities of the online version into the desktop version.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.

Mar 8, 2026
Reviewer name: RickMohawk
4 out of 5 stars
4 out of 5 stars review

Not as good as previous years

THIS REALLY APPLIES TO ALL THE TOPICS ABOVW. Not as efficient, reliable, and intuitive as previous years. Clunky ins accessing previous years data and then not complete requiring lost of manual work arounds and re-entry of items that previous years brought in with prior information.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Feb 22, 2026
Reviewer name: Prius909
4 out of 5 stars
4 out of 5 stars review

Long time user

I have used Turbo Tax for years and have been impressed with how well things are explained and how information is placed in the forms. I'm still not totally comfortable with the online version. I was not able to use my cursor to move around the forms, but needed to either use touch (which did not always work) or tab.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Mar 29, 2026
Reviewer name: Doc777
5 out of 5 stars
5 out of 5 stars review

TurboTax is this "GO TO" Tax Prep Tool

As usual, the 2025 Federal State Income Tax Product is very comprehensive and very intuitive with its very effective GUIDANCE tool. It takes a lot of the "guess work" out of preparing taxes and supplies easily understandable narrative to each section. This wil continue to be my "GO TO" tax prep software to use for my tax preparation.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!