The Donation section for household and clothing items offered very poor assistance with pricing. Prior years' Turbo Tax offered pulldown menus that listed categories which could be selected and provided estimated costs. We would definitely like to have that type of menu structure in future years.

Quality has gone backwards. Features like RH mouse click to pop up supporting info menu doesn't work on a lot of fields where it used to. Frustrating and it cost me extra time. Also, estimated tax section needs to be improved and show last years numbers like it does in the forms screen.

I've used TurboTax for many years. I'm increasingly getting frustrated with it, as my accounts have gotten more complicated. I have the Deluxe version which is supposed to be able to deal with investment income. The foreign tax credit interface is close to impossible to use. Once it creates Form 1116, I just go and directly input the data into the form, and there is still the possibility that the IRS won't accept the return. I'm seriously thinking about not using TurboTax in the future.

Canadian tax quesing in the middle of everything is down right confusing and difficult to get around. The review questions can lead people astray. There were places that were difficult to figure out what was being asked. With only a few lines of a form available I couldn't even tell what the review was talking about. Asking for percent of RMD drove me nuts. It was computed and sent to me by broker and I know it was the RMD but had to spend an inordinate time to figure out what the IRA was worth at beginning of year, etc. instead of just saying it was the required amount. I have never messed with crypto so the questions referenceing "digital" transactions didn't register with me and I had to look up what it meant.

Frustrated with this year's version. One key positive feature WAS It's Deductible and TurboTax did NOT let the user know that it had dropped that feature until after the program was purchased and the user went to donations. Infuriating!!! Also, something is wrong with the interface and importing of documents from Chase bank. Not all my documents showed up and of the ones that did, information was missing and needed to be added during the review. But that information was not available on any of the tax documents that I received from Chase.

Attempting to file an amended return is confusing and frustrating. I made changes to my 2025 file after my federal refund was received but before 1040X forms were available. Now that the forms are available, TurboTax doesn't detect a change. I attempted to save a copy with the old amounts to start over but TurboTax hung on to the previous attempt to amend. There seems to be no way to straighten it out. In addition the initial printed instructions stated that I had to mail a check, then later stated that I could e-file the amendment. Now I'm concerned that the amendment will get rejected if I e-file.

Turbo Tax is very helpful for preparing my tax returns. But trying to E file my state tax return has been horrible for years. I select to pay for E filing the state tax return by credit card and Turbo Tax page stays grayed out so the information does not go anywhere. As a result, I have to call someone in Turbo Tax support to have them make the purchase using my credit card and then they give me the authorization. This has been like this for as long as I can remember. On March 12, 2026, I attempted to file my taxes and had the same problem with the credit card information staying grayed out. This credit card is one that was on file with Turbo Tax. A purchase was made on March 12th for $25 for E filing my state tax. The authorization never came down that I was supposed to get. This morning March 13th, I again attempted to E file my taxes. This time as I put information in for the credit card purchase, the Continue box allowed me to click on it. It cost me another $15 in addition to the $25 on March 12th to file the state tax. Something has got to get better.

Spend 60 dollars for download. Not a problem. Then Inuit tries to sell you audit protection. Free Federal file with State. Then when you file oh gee 25 dollars to file State then a additional 40 processing fee . They adding adding fees and the cost of download probably be cheaper to have someone else do them. INUIT IS JUST TRYING TO SEEHOW MUCH MONEY THEY CAN MAKE OFF YOU NOW DAYS

I found this year's turbo tax not as user friendly as in past years. The search feature was not helpful when I asked a simple question as to whether or not I need to report my Roth contribution. I found the advice I needed by going directly to the internet. Also, I found your interface for energy tax credit problematic. I put in numbers that later needed to be corrected. However, the incorrect entries remained and the only way to delete/change was by going directly to the forms. Such inconsistencies can contribute to significant errors. Not sure if I'll use Turbo Tax in the future.

I purchased the download but the automatic WEB download kept interfering with the program. UGH it delayed starting the process. I have used Turbo Tax for decades. This was the first time I had problems. Is it because you are transitioning to a different format?