Canadian tax quesing in the middle of everything is down right confusing and difficult to get around. The review questions can lead people astray. There were places that were difficult to figure out what was being asked. With only a few lines of a form available I couldn't even tell what the review was talking about. Asking for percent of RMD drove me nuts. It was computed and sent to me by broker and I know it was the RMD but had to spend an inordinate time to figure out what the IRA was worth at beginning of year, etc. instead of just saying it was the required amount. I have never messed with crypto so the questions referenceing "digital" transactions didn't register with me and I had to look up what it meant.

This new version if NOT user-friendly. I have used TurboTax for years and had no issue until now. Entering the new tax forms was not straightforward but the most frustrating issue is trying to print the forms for my records. My forms have been e-filed and accepted by both State and Federal but I still can't print them without the "DO NOT FILE" message on them. The AI chat said the forms would not display that after e-filing. On top of all that, getting in touch with Technical Support has been a MAJOR headache.

Attempting to file an amended return is confusing and frustrating. I made changes to my 2025 file after my federal refund was received but before 1040X forms were available. Now that the forms are available, TurboTax doesn't detect a change. I attempted to save a copy with the old amounts to start over but TurboTax hung on to the previous attempt to amend. There seems to be no way to straighten it out. In addition the initial printed instructions stated that I had to mail a check, then later stated that I could e-file the amendment. Now I'm concerned that the amendment will get rejected if I e-file.

Terrible product this year! I have been using this software for over 20 years. Kept looping when trying to do MO-PTC, software locked up when doing software updates. Took me 10 tries to file taxes-when I clicked the "Pay with Credit card" asked me to log in and then software just froze and shut down. I read online about clearing cache, cookies etc.-still no help. About the 10th time of the software just shutting down and reopening I just let it sit there (without clicking through all the same screens AGAIN to get to "pay with credit card" and after about 7 minutes the information screen for name and credit card info appeared. UGH After 20 years, not sure I will be your customer next year!

I have been using Turbo Tax for years (maybe 15 years?) to file my taxes. My tax reality is not complicated so I feel that I'm pretty much in compliance with federal taxation rules. Each year I attempt to file my taxes as soon as I receive necessary tax documents that are made available by authorities in Jan and sometimes as late as Feb.What I really like about Turbo Tax is tha I'm able to track my tax realities over the years. I have been a little frustrated combining Turbo Tax accounts when I failed to remember my user ID and password.

The tax prep went okay generally. It seemed this year that the desktop software was experriencing a lot of bugs and would jump around. In fact you double charged me for the cost to submit the state return. As a result I have less faith in the Turbo Tax sofware. I tried the online version of the software as you requested. I found the online version difficult to use in that it was very restrictive and difficult to follow. I therefore returned to the desktop software. I've used Turbotax software for my taxes for 30 years. I confess I am looking for an alternative for next year.

When entering information from a 1099-MISC, you need to reword the questions as the reason for the 1099-MISC was for observation from the Virginia Early Childhood Foundation. They are not an employer; the income was not for self-employed person this was general income.

I was going to give TurboTax a 3. I do appreciate being able to start my return with information from last year's return. I hate how badly the importing of information from my financial institution works. What pushed me over the edge is that TurboTax apparently is now requiring me to post a review, in order to e-file my federal return. What a crock!

I found this year's turbo tax not as user friendly as in past years. The search feature was not helpful when I asked a simple question as to whether or not I need to report my Roth contribution. I found the advice I needed by going directly to the internet. Also, I found your interface for energy tax credit problematic. I put in numbers that later needed to be corrected. However, the incorrect entries remained and the only way to delete/change was by going directly to the forms. Such inconsistencies can contribute to significant errors. Not sure if I'll use Turbo Tax in the future.

This year... after MANY years using Turbo Tax My bad experience is with New York State. Your software would not allow me to input the $120.00 withheld for NY copied directly from my 1099-R. I could only enter ZERO, So I lose. May not be much BUT it would buy my groceries for a week.