I've used TurboTax for several years now and once you get through the new "front end" you recognize where you are in the program and things go quickly. I had one problem entering data for my IRA's but it was quickly solved by a call to the Help Line. I have a Traditional IRA and a Roth IRA. I have RMD's for both. I was asked for the RMD numbers after I had entered the Distribution numbers. The program didn't tell me WHICH Account I was dealing with so I guessed and was WRONG. I tried but I couldn't get to a place to correct the error. The fellow on the HELP LINE took me right to it and I was able to fix my mistake. Also, during my final expert review the CPA showed me where I might have put some numbers in the wrong place and when I corrected the error, it increased my refund.

The UI increasingly the last few years but especially 2025 is getting difficult to follow, especially as regards to certain incomes and deductions. Example 1099-DIV, one wishes the same investments reported on the same line with explanation but especially if one allows automatic download it creates "new entries" that are not well detailed. Also the option to go form by form on certain things like business expenses and certain costs just is difficult to get to and find. Not liking this app at all anymore. Used to love it.

Most years I would give a FIVE STAR RATING. This year some things changed, and I got a couple of weird messages when I restarted the filing. The biggest sadness for me was not having the Intuit donation helper - where it suggests appropriate prices for household and clothing items donated. Hopefully that will be back next year. It's an easy, user-friendly system and I've rarely had any issues!

I went to sign up for the free audit coverage but the part of the screen at the bottom where it shows to submit, or next, or whatever doesn't show. It is too far down and I can't see it. Therefore I could not submit. And verification of address, phone had the same problem. It was not a matter of scrolling down.

It was terrific! Didn't like the changes that kept it from installing on Windows 10. Otherwise, it is great as usual. I did not find any errors with calculations. Some features were new, which threw me off somewhat. Did not really need much guidance from help topics, which is normal for me. Program is really easy to use.

Well when I got done filing, TurboTax asked if I'd mind telling why I didn't opt to pay an extra $60 for live tax advice. So I typed all of this, but apparently the text field has a limit of 2000 characters, and when I tried to submit it, TurboTax just crashed with some mention about 2000 characters being exceeded. Nice. Your software should be easy enough to use on its own. Or else it should be free, and then I'd be more inclined to pay for tax advice and help in using your software. Of course your software is NOT easy enough to use on its own, and every year I run into something new that's infuriating. Years ago I tried contacting Intuit with suggestions about how to make TurboTax not suck, and they never fixed the quirk I was reporting, and eventually my life circumstances changed and I no longer had to experience that quirk but then it was other quirks. Like the one this year where it would say "needs review" and when I click on it, it takes me to the document import page and I import what I suppose is likely the form I need for whatever it was saying needs review, and when done, it takes me right back to the page where it says "needs review" and it still says that and when I click on it again, it takes me right back to the document import page and after going around & around in circles several times I finally google and hear others say "yes this is stupid but that's just how TurboTax works; you have to skip that & move on, and eventually you'll get to whatever it was that made it say "needs review" and then it will stop saying it needs review". Well your software shouldn't suck so much that it drives people in this endless loop. Also your softare told me "based on your information we think you need to file in both Indiana and Ohio" so I paid for the extra state, only to later find out it wasn't actually needed because Ohio and Indiana have a reciprocal income agreement and since my W-2 withheld income for Indiana (the state where I live), it wasn't even necessary to file in Ohio at all, and TurboTax should have known that since it already had my W-2 with that information so it should never have told me to pay for the extra state in the first place. But there's no point in me saying all this, because you're not going to fix it, you're just going to keep making sucky software and it's never going to get better.

I did on the other page, prior to this page. There are some flaws, with the program, but you have to be knowledgeable user to find them. as to putting the paid State & Local income taxes in the wrong areas, like under the 1099-R in the Tax Payment Worksheet. and different areas from what you W-2 state for State and Local income taxes, at least for PA State, and duplicating the amount that was paid in, that was not operator error, that is what the program did. I don't know about your other states, if their W-2 matched up with your programming, but apparently it sure didn't this year.

The software is very good but..... they try to get a lot of extra money out of you for all the unnecessary add on's. Personally, I feel this is a rip off. Then to top it off they charge extra to file state electronically. This should all be included in the fee we pay to buy the software.

I have multiple accounts with Schwab and Morgan Stanley. The new screen for entering financial institution 1099s listed the multiple accounts but did not distinguish between them by displaying partial account numbers. It was confusing and frustrating.

I have used Turbotax for 25 some years. For the first time I could not download by state return. Your professional agents spent the hours needed to diagnose the problem, make the corrections needed, and get my PC to working order. All at no extra charge. THANK YOU ALL.