This was my first year using Turbotax after years of using H&R Block without any technical software issues. I only switched because i needed to download banking information from a specific bank that H&R Block didn't offer. After spending hours doing my return and trying to efile it, Turbotax would not accept my payment for the state efile. After spending 3-4 hours over 2 days with tech support, I finally had to pay with my federal return which Turbotax charged me an additional $40.00. I am thoroughly disappointed with my experience and will do everything i can to avoid ever using it again!

Been using TurboTax for decades, literally - since 1984 It continues to be accurate, with great guidance through the steps. It has covered my taxes through business ownership, straight employment, contracted consulting and now retirement (and Pickleball Coaching earnings). It guides you through everything you could ever need, and online help, including live-person assistance is available. Easily imports my data from last year, and reminds me of past income and deductions so I do not miss a thing. TurboTax is the best!

Would have been 5 stars, but when attempting to file, product failed validation and I had to wait until another update was available to download to clear. Problem described in link below https://ttlc.intuit.com/community/college-education/discussion/failed-validation-my-turbotax-deluxe-is-up-to-date-but-it-still-asks-for-an-update/00/3484353

The repeated updating ruins the program usefulness. 6 minutes is a lie. sometimes th repeated updates takes hours. that has not happened ever before. you have effectively ruined the program by forcing the repeated updates everytime i start up the program

I have been using TurboTax for many years and this year is the first time i found it frustrating. finding answers to my questions was difficult and the whole process was laborious. I imported the previous years taxes and still had to fill out a bunch of info that was in those taxes (just for example)

Had to call tech support activation screen kept spinning. closed turbo tax then opened again and it worked. Becoming harder to activate too many hoops to jump through may switch to H&R block next year. using turbo tax since eairly 2003. You got my money so don't make me run a triathlon just to activate it . Or go back to the disk or a flash dive. Simplicity Simplicity is the key!!

Have used TurboTax for many years. It is terrific and essential to self prepare taxes. Seems to be always up to date. One small small bug with IN return - did not ask for some bank info at the proper time, but asked for a correction later. Fed portion of software always seems better the state portions. All in all - excellent software.

This program is constantly trying to upsell me on products I do not need. Every year. I started filing online and went through the whole process and it wanted $200 to complete. I go an buy my own copy of the deluxe version for $60 and then go through the whole thing again, and it was all I needed. The entire time I'm using it, it's trying to upsell me to a more expensive version that I do not need. It also tries to get me to pay additional costs for a state return, I live in WA where this isn't required. I've already entered information showing I live in WA and it's not required, yet it prompts me for a state return upgrade ~3 times. It's an awful experience using this product every year, it's clear turbo tax has a main goa of price gouging the less informed user by allowing you to enter all your tax information and then stonewalling you with a $200 pay wall for features you don't need.

The TurboTax help section was providing answers that were not relative to the questions that I did not asked. This occurred several times and was quite frustrating. I had to call and speak with a Turbo tax advisor to get the correct answers. The program also went blank on me, and I had to restart Turbo tax.

I've been a TurboTax user since the late 1980s, when it was called ChipSoft. Each year it seemed to get better -- until the 2025 edition of TurboTax. The ability to get "data source" info on lines of tax forms is VASTLY curtailed, as is the ability to initiate "overrides" if necessary. There were points where I was getting error messages on a number which was, in fact, not in error and the override function didn't work. I spent a LOT of time trying to finesse this and finally fudged the data to get the correct results. GRRR! I used to be able to get ALL my Vanguard data in a single transfer -- now it requires multiple steps for each account. If Vanguard is responsible for the extra complexity, as the largest tax prep company, Intuit should work out a more user-friendly solution with Vanguard and save everyone a ton of time. Yes, I'll continue to use TurboTax, but not as happily as before, unless they make at least the changes I have highlighted. And I strongly suspect I'm not alone.