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Customer reviews for Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit

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Showing 341-350 of 29,496 reviews
Mar 23, 2026
timmy600
1 out of 5 stars review

Turbotax what a disappointment! Use H&R Block!

This was my first year using Turbotax after years of using H&R Block without any technical software issues. I only switched because i needed to download banking information from a specific bank that H&R Block didn't offer. After spending hours doing my return and trying to efile it, Turbotax would not accept my payment for the state efile. After spending 3-4 hours over 2 days with tech support, I finally had to pay with my federal return which Turbotax charged me an additional $40.00. I am thoroughly disappointed with my experience and will do everything i can to avoid ever using it again!

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 15, 2026
Pickleball Ron
5 out of 5 stars review

For Over 40 years, the Best Tax Tool Available

Been using TurboTax for decades, literally - since 1984 It continues to be accurate, with great guidance through the steps. It has covered my taxes through business ownership, straight employment, contracted consulting and now retirement (and Pickleball Coaching earnings). It guides you through everything you could ever need, and online help, including live-person assistance is available. Easily imports my data from last year, and reminds me of past income and deductions so I do not miss a thing. TurboTax is the best!

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 11, 2026
Falcosbuddy
4 out of 5 stars review

Good product but issue with validation

Would have been 5 stars, but when attempting to file, product failed validation and I had to wait until another update was available to download to clear. Problem described in link below https://ttlc.intuit.com/community/college-education/discussion/failed-validation-my-turbotax-deluxe-is-up-to-date-but-it-still-asks-for-an-update/00/3484353

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 15, 2026
jonnybad
1 out of 5 stars review

lengthy updates ruin the program

The repeated updating ruins the program usefulness. 6 minutes is a lie. sometimes th repeated updates takes hours. that has not happened ever before. you have effectively ruined the program by forcing the repeated updates everytime i start up the program

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 2, 2026
clntnco
2 out of 5 stars review

difficult and the whole process was laborious

I have been using TurboTax for many years and this year is the first time i found it frustrating. finding answers to my questions was difficult and the whole process was laborious. I imported the previous years taxes and still had to fill out a bunch of info that was in those taxes (just for example)

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 12, 2026
aggravated with TT
3 out of 5 stars review

becoming more difficult to activate

Had to call tech support activation screen kept spinning. closed turbo tax then opened again and it worked. Becoming harder to activate too many hoops to jump through may switch to H&R block next year. using turbo tax since eairly 2003. You got my money so don't make me run a triathlon just to activate it . Or go back to the disk or a flash dive. Simplicity Simplicity is the key!!

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 27, 2026
phil528499
5 out of 5 stars review

Turbo Tax is Essential

Have used TurboTax for many years. It is terrific and essential to self prepare taxes. Seems to be always up to date. One small small bug with IN return - did not ask for some bank info at the proper time, but asked for a correction later. Fed portion of software always seems better the state portions. All in all - excellent software.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Apr 14, 2026
MC1122334455
1 out of 5 stars review

This product is greedy and unhelpful

This program is constantly trying to upsell me on products I do not need. Every year. I started filing online and went through the whole process and it wanted $200 to complete. I go an buy my own copy of the deluxe version for $60 and then go through the whole thing again, and it was all I needed. The entire time I'm using it, it's trying to upsell me to a more expensive version that I do not need. It also tries to get me to pay additional costs for a state return, I live in WA where this isn't required. I've already entered information showing I live in WA and it's not required, yet it prompts me for a state return upgrade ~3 times. It's an awful experience using this product every year, it's clear turbo tax has a main goa of price gouging the less informed user by allowing you to enter all your tax information and then stonewalling you with a $200 pay wall for features you don't need.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 11, 2026
Jim Robert F
3 out of 5 stars review

Improvements Needed!

The TurboTax help section was providing answers that were not relative to the questions that I did not asked. This occurred several times and was quite frustrating. I had to call and speak with a Turbo tax advisor to get the correct answers. The program also went blank on me, and I had to restart Turbo tax.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 7, 2026
SactoJohn
4 out of 5 stars review

Not As Good as Before -- Need Revisions

I've been a TurboTax user since the late 1980s, when it was called ChipSoft. Each year it seemed to get better -- until the 2025 edition of TurboTax. The ability to get "data source" info on lines of tax forms is VASTLY curtailed, as is the ability to initiate "overrides" if necessary. There were points where I was getting error messages on a number which was, in fact, not in error and the override function didn't work. I spent a LOT of time trying to finesse this and finally fudged the data to get the correct results. GRRR! I used to be able to get ALL my Vanguard data in a single transfer -- now it requires multiple steps for each account. If Vanguard is responsible for the extra complexity, as the largest tax prep company, Intuit should work out a more user-friendly solution with Vanguard and save everyone a ton of time. Yes, I'll continue to use TurboTax, but not as happily as before, unless they make at least the changes I have highlighted. And I strongly suspect I'm not alone.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.