Closed out several times during entries and had to reopen. Froze when I was entering information and I had to hard close the app. Additionally, it is not mentioned that I would have to download Rosetta to use the desktop app. It seems to me that Turbo Tax is trying to force users to use their online version. I am very unhappy with this decision. I will look for alternate software next year.

For $80, they say you get to file in 1 state with turbo tax Federal & state , but they don't mention it isn't free. You still have to pay $25 to file. You just get to download one state return document for free... The same document the state is required to provide. Go figure. Turbo Tax is straight trash. Total scal

After finishing the federal and state returns i tried to file and ent through the steps first fo federal and then the state. all my data seemed to be accepted for federal and then I went to the state filing process. I went to the link for South Carolina which took me to a State website to make the payment and I did and received a receipt. However, I could not get back into turbo tax to see if the returns were filed. They weren't. I had to use the page where you file federal alone. Then I had to go to state and chose that I would mail a check with a voucher. That worked and the returns have bee accepted.

I have been using TurboTax for decades. But this is my last year trying to use it. In my opinion, it has gone to the dogs. My tax circumstance cannot be much simpler. But rather than allowing the process to be a breeze, TurboTax somehow manages to convolute things and turn it into an ordeal. I used to find it pretty user-friendly. Not so these days. Instructions sometimes cannot be more opaque. It even managed to screw-up downloads of data from 1099 reports for accounts at a couple of financial institutions. Then when I had to manually enter figures instead, TurboTax actually crashed on me. Furthermore, TurboTax is already an expensive product compared to rivals. But it has become greedy and now uses every opportunity it can find to try to coax users into upgrading or purchasing add-ons. Cheesy sales tactics are something I expect at a used-car lot, not from my tax-preparation software.

While trying to find if TurboTax supported completion of 5500 EZ I looked into the Business edition. When I bought the 2025 edition of TurboTax Deluxe it came with my business tax id and although I corrected it to my SS # it never accessed previous versions although I had used TurboTax for over 20 years. Very disappointing. Also, never learned if you support completing 5500 forms

Soo many issues! Could not use the computer I have used with all my files on it as it is no longer compatible, needs windows 11. My desired computer did not have the specs to upgrade. Nothing on the packaging stated Windows 11 REQUIRED. Wouldn't allow me to enter W2, had update. After that was fixed, an hour later could not continue again until I updated it. I updated, then it required another update, so, I had to walk away. It took 3 days, as I had to update the program at least 6 times. I also had to get info from my other computer from last year's taxes as I could not use that computer. I was also charged an additional $40 to process the returns and $15 to file for state!!! What WHY! I bought the program and is supposed to have free state! TurboTax was a company I had great experiences with and would recommend. NOT ANY MORE! Hidden fees and costs. Product that you have to update 6 times or more in 3 days, and this is over the weekend! The government is not changing things over the weekend. I will not use your online service, my wife does not feel it is secure entering the information while online. Ripp-off and Scam artist, all your integrity is lost!

This year was awful. Previous years have been easy...this year every step was more difficult and it seems you did that on purpose. Downloading was difficult, needing to have an Intuit account was onerous, and entering tax information was far more difficult than before. We don't file our state taxes with you because you are always wrong. We paid a fine for wrong numbers the only time we tried it.

TurboTax is easy to use as always. I completed my return in less than two hours and have just submitted the efile. I especially liked the new feature that pulled W-2 data from a picture of the paper form. It worked very well and saved quite a bit of time over entering the data manually and double-checking it. So overall, it was a very familiar, fast and even enjoyable process. I have been a desktop/Windows TurboTax user for 20+ years. I want to register a complaint, and it is a big one. I am one of the many Windows users who was forced to upgrade from Windows 10 to Windows 11 in order to install and use TurboTax this year. I strongly object to this, as I was planning on running Windows 10 through the end of 2026 at least, and possibly longer. One app should not force an upgrade to have to be performed before your customers are ready to do so. I'm sure that Intuit has heard this same complaint thousands of times already, so I won't belabor the point, but I will reiterate that I didn't care for this in the slightest. Bad decision, Intuit. If I did not have to upgrade to Windows 11, I would have given a five-star rating, but I simply can't do that. This review process does not have a way to separate that complaint from the overall user experience, so I have to downgrade my rating.

Thanks to my newer Windows 11 laptop, the download and updates did not take too long. I do like the detail, answers, and guidance for new situations and new tax laws, but TurboTax has become even more commercial and pushing ads and extras that make filing even more of a hassle and headache. I do not like that there is no longer a CD option, but desktop okay and no sales tax. Price is great!

This years product design is bad. Using the box approach has led to mistakes. Last years program was better. Any downloads from financial houses led to double entries if one was not careful. Wells Fargo was terrible since each entry had to be redone for each step.