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Customer reviews for Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
4.1 out of 5 stars
stars
29.5K ratings29.5K reviews
  1. 5 stars54% (15.9K)
  2. 4 stars20% (6,018)
  3. 3 stars12% (3,619)
  4. 2 stars6% (1,800)
  5. 1 star7% (2,110)

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Showing 331-340 of 29,509 reviews
Feb 21, 2026
Reviewer name: Sam20260221
4 out of 5 stars
4 out of 5 stars review

Intuit payment glitch: credit card exp. month

Turbotax Deluxe 2025 (desktop) downloaded, installed, and ran well on my VAIO laptop computer. There was one glitch: For state e-filing, the credit card expiration month didn't accept "10" or "12". I had to use a third credit card with a "03" expiration month, which was OK. This might have been an Intuit payment problem instead of Turbotax itself. Strange glitch.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 19, 2026
Reviewer name: dtkgolf
3 out of 5 stars
3 out of 5 stars review

Gave me bad advice.

I've used Turbo Tax for decades an it usually goes smoothly. For some reason in completing my 2025 tax return it recommended it recommended standard deduction in which I owed ~$6500 in Fed taxes. Knowing I am better off itemizing I forced the software to go through an itemized deduction. It then came back saying I owe ~$2500. A $4000 benefit because I did not follow it's original recommendation.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 1, 2026
Reviewer name: givemeabreak99
3 out of 5 stars
3 out of 5 stars review

Good but nothing to brag about

Product is easy enough to use but because 2026 taxes included senior legislation from the One Big Beautiful Bill, I received zero feedback as to if I received an extra exemption, or if I got $6000 for seniors and why or why not. Your software is aged so at best you would have gotten 4 stars. And stop advertising all your add ons

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 5, 2026
Reviewer name: JCmindmelt
3 out of 5 stars
3 out of 5 stars review

Not Nearly as Good as Previous Versions

Frustrated with this year's version. One key positive feature WAS It's Deductible and TurboTax did NOT let the user know that it had dropped that feature until after the program was purchased and the user went to donations. Infuriating!!! Also, something is wrong with the interface and importing of documents from Chase bank. Not all my documents showed up and of the ones that did, information was missing and needed to be added during the review. But that information was not available on any of the tax documents that I received from Chase.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 15, 2026
Reviewer name: mountainaire
5 out of 5 stars
5 out of 5 stars review

Turbo Tax Program is Great

The 2025 version of Turbo Tax seemed a little confusing this year. It also kept giving me an error message on EINs which I reviewed and re-entered without success. This is the first time in over a dozen years that I had this issue and was not able to electronically file. Overall the program is good and I will continue to purchase.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 13, 2026
Reviewer name: Jenbobh
1 out of 5 stars
1 out of 5 stars review

marketplace?

Why is the marketplace question buried in the medical expense section? Why not ask one more time if we had the marketplace insurance at the end or some obvious place in the middle? its the most overlooked item on tax returns because it's so buried

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Feb 21, 2026
Reviewer name: Bfsing59
2 out of 5 stars
2 out of 5 stars review

2025 Turbo Tax seems very 'buggy'

This year's Turbo Tax seems full of bugs. Examples: I told it I have no retirement accounts and it started asking me about my Canadian retirement accounts. It wanted me to enter state sales tax percentage. I entered 7.8 and it rendered it as 7.8.0000. After messing with it I found I had to enter the 7, then click to the end of the 4 zeros, backspace to the decimal point and enter the 8. There are more examples that are just very frustrating to deal with a bad UI/UX while trying to comprehend what is being requested for the government forms.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Feb 28, 2026
Reviewer name: NicknameJune
4 out of 5 stars
4 out of 5 stars review

Software questions led me to a dead end

For the first time in over 40 years of using TurboTax, the program did not provide clear instructions for all subjects. The Income Section said that foreign taxes paid would be dealt with in Deductions and Credits Section. The Deductions and Credits section said that Foreign Taxes paid would be dealt with in the Income Section. This lead me to a Dead End, where I had to enter data via individual forms, rather that just by answering questions.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Mar 8, 2026
Reviewer name: Rick 53
3 out of 5 stars
3 out of 5 stars review

Install and reinstall issues

I have always used TurboTax in past years and mostly would of had a five star reviews. I can't say that this year. I have to install and un-install the your program 2 times to get the federal tax part to work. Then I had to un-install and reinstall for a third time to get the state tax part to work properly. After all of this trouble, the program did seem to work for me.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 31, 2026
Reviewer name: kasil86
5 out of 5 stars
5 out of 5 stars review

TurboTax is a non stressor!

TurboTax is easy to use. Its direct, easy language, easy to understand what information they're looking for, they go over everything several times if that's comfortable for you, and you can pause any time you wish and you can feel assured everything will return without any problems. The best! Never had any problems using this program.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405