i believe that Turbo Tax should be able to accept all the information when you sell it to me - not have to wait, and check back when I can add data to my forms. Last year was the same - don't sell Turbo Tax until I can add all the information. When I requested to get notified when section was ready it was for the wrong section. If Turbo Tax is supposed to be able to do my taxes - they better be correct.

I have been using Turbo Tax for many years. I love how it carries forward prior years' information and how straight forward the step-by-step process is. I very much appreciate not having to type in all of my Charles Schwab investment information each year. I also love being able to do a couple of extra returns for my family. I appreciate the accuracy and consistency each year, as well as Turbo Tax keeping up on all of the tax law changes. Thank you!

Had a little trouble getting my efile submitted in getting my payment that successfully went through, recognized by my downloaded TurboTax Deluxe software and then once excepted was told that I had to wait one hour and try submitting the efile returns again. Everything finally through once I waited and logged back in without any additional issues.

The software is great, both federal and state. I usually do state without TurboTax, but this time I paid $40 extra for Hawaii state on TurboTax so that I could efile it. However, when I got to the end it said that I can't efile. So, I didn't get what I paid for.

This was the hardest time I've had with many years of using TurboTax. The program was unable to transfer the information from my 2024 TurboTax return to create a new return. I was actually on the phone with a representative seeking help when I attempted, for at least the 5th time, to access the 2024 file and transfer, when it actually worked. I had closed the 2025 TurboTax file and reopened before making the call, and I believe this is what worked. But it shouldn't have been so hard!

So Far this has been the worst copy of turbo tax I have purchased (and I've been using it a long time) -- First thing that I hit was NO 1099-B available. I have 3 entries from my broker that go on a 1099-B and you want it on a Schedule D ... that's why I buy turbo tax every year, so I don't have to mess with forms like Schedule D. Next Problem I ran into was no ability to print my return. When I tell it to print I expect it to print not make a PDF out of my tax return. which does not print the return either. Stop trying to improve something that's not broken because somebody had an idea. -- Retired IT Infrastructure Engineer for a major corporation

Terrible guidance. I used to get some credits that I am not able to get now. You gave no easy way to figure out why the program kept saying I was not eligible. I wasted hours looking up material instead of getting guidance for multiple questions on the program

The process for determining the cost of donated items for deductions is more difficult in the 2025 software. When typing in the name of the item, I frequently did not get information about it. And the list of item options was too long and I couldn't get to the bottom of the list. It was too difficult to use. One suggestion: If you insist on using this software change, at least include some instructions on how to use it!

I have used Turbo Tax since 2006. Never had an issue until this year. The personal property tax deduction did not correctly carry over to my Arkansas form AR3 of the state return. I asked Microsoft Copilot if there were any other complaints about this issue and the answer was YES. Copilot also gave me a work around supplied by Turbo Tax to get around programing error. I will continue to use Turbo Tax but hope I have a better experience with it next year.

Turbotax Deluxe 2025 (desktop) downloaded, installed, and ran well on my VAIO laptop computer. There was one glitch: For state e-filing, the credit card expiration month didn't accept "10" or "12". I had to use a third credit card with a "03" expiration month, which was OK. This might have been an Intuit payment problem instead of Turbotax itself. Strange glitch.