Shows me the return. Do you have deduction X? No. Shows me the return. Do you have deduction Y? No. Show me the return. We know you live in Florida, but don't you want to file a state return anyway? Are you sure? You're really really sure that you've lived in Florida since 1999, and Turbotax has known that you live in Florida since 1999? Aw, c'mon, do a Florida state return, just for us.

One reason that I use TurboTax is for the ability to download brokerage information; instead of having to load it manually. There was a problem with this feature (2nd year in a row). I was not able to use this feature. Hopefully, this can be fixed going forward.

Software worked fine. Forced to Upgrade to Windows 11 after purchasing. Didn't read the fine print. E-mail had glitch that wouldn't allow me to use cloud-based software without making changes to my computer... Paid a $18 penalty for underestimation, even though I used Turbo Tax last year.

Desktop product interface easy to use with the forms feature. Most points are clearly explained, covering a variety of potential situations. They do a good job with the walkthrough for the most part. It was a bit intimidating the first time (I used to do it by hand and mail when my tax situation was incredibly simple), but this is now my third year using it now that I have a few more considerations, and I'm happy with it.

Difficulty every year when I have to submit a credit card to efile state return. The window asking for the credit card information is too large with the button for the next page unable to be seen. Every year I have to figure out what to do, which is remove my task bar at the bottom of the page, which is inconvenient. Please make this window smaller so the tabs in the lower right hand corner can be seen to navigate to the next page.

I've been using TurboTax for around 25 years. After this year's experience, I'm looking for another method for next year. Your software has gotten to the point that it is more about the marketing and pigeon holing customers away from what they desire that it was a fight to make the software work. I want stand alone software and sadly TT is no longer that option. I spend money on stand alone. I don't really get that and I have to fight to avoid the constant push to force me down a software track I do not wish to go. This is not about the tax calculation. hoping that's still correct. It's about a company model that no long puts customer wishes as a priority. Market to me once and then abide by my decision! Even the TT AI feedback GUI won't let users select/deselect the review topic or submit negative feedback without extra work. TT has decided for me. I've decided, too.

Miserable, use Deluxe since 1997,completed join federal return Apr 14, 2026 and Apr 15 file was corrupted, none of the two saved copies worked, made me enter the whole data again, I know now this is an old flaw but I keep using it out of habit, probably the last time. Plus the abuse of imposing windows 11 on users. Maybe this ongoing corrupt file issue is intentionally caused or perpetuated. And no lawsuits yet on this reckless Intuit ?

TurboTax is good and helpful. I've used it over 20 years. I've never encountered an issue with the IRS. I'll buy it again next year. There are just a couple of quirks I've noticed. Sometimes when launching TurboTax (same is true for Quicken), it will initially indicate launch, but then quickly disappear. I have to re-launch the product to be able to use it. This has been an ongoing issue. For the MI Homestead Property Tax credit, both last year and this year, I answer the questions accurately which includes providing both monthly rent and pro-rated property tax, and in the review, the software complains about entering the property tax with the rent entered, but if you remove the property tax, it complains that it is missing. This puts me in a circular error condition.

Please modify the State of Michigan MI-2210 programming logic to allow users to input tax withholdings based on when they were actually withheld (i.e. attributable to each period) to align with how total income is reported on MI-2210. The TurboTax software currently allocates 25% of total withholdings to each period. This causes underpayments and related penalties and interest when none exist in actuality.

I have been using TurboTax for many years. This year I used the Win11 Deluxe Desktop Version. I noticed a disappointingly large drop in quality. The dividends and interest income did not download correctly from my two brokerage accounts. I had to delete the downloaded data and re-enter it by hand. I got a notification that the handling of capital gains will be removed from the Deluxe version next year, but it already did not work. I had to enter this manually as well. The step-by-step feature also did not work well.