Everything went well until I got to the filing section. I was able to efile my federal form, so I did but when I attempted print my state form I got stuck in a circle where it wanted me to pick efile or do later. I finally had to go back to the start of filing and pick mail my federal before it let me pick mail my state return

After paying for the software, then had to pay additional $45 for the state, only to then discover, it costs another $25 for e-file. I find this on the border of gouging... and the repeated prompts to add on more services at $60 and $45. I find if one is not competent enough to do their own taxes, with assistance of the software, and requires the add-ins then they should probably not be doing so their self....

Great except for entering QCD for my RMD's. Took a long time to find. Turbo Tax drop down misleading said I needed to have 1099. Chat room documents misleading--wrong advice. Google search crazy. Finally found it buried in IRA special situations for charitable donations.

Software does not check Schwab/Fidelity for 1099 info. It puts an arbitrary date they say comes from these companies and won't go out to check and see if the documents are ready. Examples this year from both companies where documents were available and TurboTax message said they wouldn't be ready until a future date. This is frustrating and is the reason for a rating of 2

Easy to walk through and understand. Good job in pulling information. Main complaint is I spent extra money to get e Deluxe with State version and then had to pay to eFile my state taxes. This is not explained in any of the pre-purchase information. Next year I will definitely look to use a different service.

The software is great, both federal and state. I usually do state without TurboTax, but this time I paid $40 extra for Hawaii state on TurboTax so that I could efile it. However, when I got to the end it said that I can't efile. So, I didn't get what I paid for.

You might want to user a precise word when instructing a action. For example: "Enter you last year AGI". If the current time is March 2026 and the user was filing his return. The words "last year" could be understood as 2025 and/or 2024 AGI figure. Thank you for asking for a review.

I enjoy doing taxes and usually zip through my simple tax situation: over 75 with a pension. I found the way this program handles a simple pension much more complicated than in past years. If you must treat it as annuity, warn us before we purchase. There should at least be some guidance for the many, many pensioners. Many of my friends thought Turbotax wasted more of our time this year with details that were unnecessary for our simple tax situation. They must have used the interview. The program was fast and accurate when properly filled out. If you use it every year, the access to prior year data is time saving. I enjoy taxes and was slowed down (to go to the IRS Pubs) by this version. Not all of us are annuity, investment buffs.

I lost 2 hrs or work when the program froze up and quit. Unfortunately I assumed this would auto save, but there was no evidence of any file associated with this on my computer. I had to research how to save a file on this program. There should be a button on the form screen to SAVE the file. Also some of the questions under 1099-R were confusing, regarding Arkansas Teacher Retirement. You need to add Arkansas Teacher Retirement to the list of financial institutions so the information can be pulled and reduce some of those confusing questions.

I have used TurboTax for years. Have found it easy to prepare tax returns. The reason I left off a star is because states that I live in a state no income tax and I have to answer about 6 questions saying that I don't want to work on my state return AFTER TurboTax tells me that my state does not have an income tax.