Been using for years but got stumped on the "pin" issue that the irs gives you 6 digit pin. Then finally figured out where to put it but to electronically file you have to still put in a 5 digit pin that does nothing, or it won't let you continue. very confusing but after 5 trys, got it to accept.

Your search function sucked. It was difficult to access and wasted a lot of time. My State return could not possibly be correct- there's no way I paid $12,000m in State taxes. I filed for an extension instead.. Turbo Tax failed me this year-I won't be using it again

I've been using TurboTax for as long as I can remember. I used to go to a tax person and never got the refund I expected until I started doing it myself with TurboTax. There's only one issue that I run into every year that really annoys me...TurboTax never knows about my state refund/payment from the previous year, I always have to go look it up

You need to allow an override of "issues" for efiling. Last year I reported that having two EIN entries with the same number sometimes happens with home care work (both parents) but your software doesn't allow efiling with this situation. NOT FIXED!! I will need to print return again to file.

I have been using turbo tax online for years, and I have loved it. Not anymore! This year, they removed the "It's Deductible" section from the charitable donations section of deductions. I found a separate software and uploaded all of my donations there. Then I found out that turbo tax online can't import a pdf. The only way I would have been able to get the deductions would have been to print my forms and complete the information off line and then mail in my taxes. If I was going to do that, I wouldn't need turbo tax! I will not be purchasing turbo tax next year.

This product is used because it is the most widely known. It works, but every year there are confusing features and disconnects between information on forms and what is available in the drop-down menus in the software. The options still dont include a "take the standard deduction" button...which is frustrating for veteran tax-filers who don't want to go through 30 menus on information they aren't going to fill out.

We've been faithfully using TurboTax since the early 90's and have never regretted it. We enjoy the simplicity of the Q&A flow and never having to view any of the forms unless we wanted to. All entries we make during the interview process places our responses on to the correct forms and in their respective locations.

This is my final return computing taxes on income from a state I worked in but where I did not reside. I have retired. Turbo Tax always handled the computations correctly and accurately so that both states involved get the appropriate taxes. I have used Turbo Tax for many years now and can't imagine switching to another software. Good job Turbo Tax.

Please knock it off with the hidden fees, constant updates and installations that kept interrupting my filing process and changing my numbers, and advertisements on every video I watch or tucked between the pages of every file. I don't want to have to explain things I don't remember doing and now isn't the time to induce me to make purchases--I'm paying my taxes! I need to see that I'm saving money or getting some back! Otherwise, thank you, this was easier and cheaper than hiring someone.

1. When I want to save my 2025 PDF tax returns, TurboTax keeps sending me to my 2023 tax folder even though I change it to 2025 every time. 2. When I use the PDF Fill & Sign option on my PA PDF return to enter the date, the "SELF-PREPARED" text turns to garbage (it looks like Arabic text).