I have used Turbotax for 25 some years. For the first time I could not download by state return. Your professional agents spent the hours needed to diagnose the problem, make the corrections needed, and get my PC to working order. All at no extra charge. THANK YOU ALL.

It mostly was simple and good, but the nags for upsells are slightly annoying. A few prompts were also slightly confusing but thankfully I ran into no issues. forcing windows 11 though on it's own deducts a star regardless, since I had to wipe my computer just to file my taxes. Better than being completely forced online or on a subscription. (which is being pushed too)

The import feature is awful this year. Software is unable to import my spouse's brokerage accounts from the same financial institution, even though it's different account number and name from mine. We had to manually input trades. Absolutely ridiculous I'm paying for your software and doing so much work.

I originally began using Turbo Tax on a Dell PC back in 2006 (for Tax Year 2005). Two years ago, I transitioned to a MacBook Air. I have since noticed that the Mac version of Turbo Tax seems to be more cumbersome to navigate and the text is smaller and harder to read. (My opinion is that the original program's conversion from PC to Mac is sloppy.) Also the elimination of being able to purchase the program on a CD is disappointing. (Downloading the digital version is way more complicated than it should be...given the current technological advancements that are being made.)

Company out to take your money, but puts you in a position where you have to buy more. Transparent costs and stop with the up selling. Also the browser experience is difficult so quit asking me why I don't want to use it. I already spend hours working through the desktop app. Ya'll need to seriously rethink the desktop experience if you really want to go that route and not provide the desktop app anymore. I also noticed you don't have price as category for suggested topics, because you know everyone would comment on that.

Glad that a downloadable version was still available. Uncomfortable with the strong push toward online software; why ask so many repeated times? Seems like an additional privacy risk given the way the gov has allowed unauthorized access to citizen data. Was disappointed that Windows compatibility required an upgraded computer. With the ability to import last year's filing, it's the easiest way to do taxes on our own.

For the most part I found doing my taxes fairly easy as most entries were pretty self-explanatory. However, there were some entries that were not and even when they had a help or explanation button, I still needed further explanation. I found using Chat GPT offered more in-depth explanations which was needed for me to feel confident in the entry.

The program is easy to follow. However when it came to filing my return and paying for the e-file, I had difficulty with the screen cutting off the top of what was being asked for my credit card information. I took me more than 20 minutes to view where I was to put in my name and credit card number. I had this same problem in 2024.

I have been using Turbo Tax for at least 19-20 years and it seems to get better every year. My ex-husband is an Enrolled Agent and I've learned a lot from him. I did have an issue this year. I had a dividend and I want to say o t dividend reporting form in TT in Box 7 it showed a -0.30. TT did not like that, but I felt weird changing it to a zero because technically it was not accurate. I would suggest that if that kind of a figure is irrelevant, then TT should prefill it as such. Otherwise, TT is my go-to!

I will not use your product again, I received my refund today via some place in California, I have been a tax preparer for over 40 years with H & R Block, this is a ripoff, I did not request money to be taken from my refund, between the cost of the Program and the money taken from my refund check I feel I have been robbed.