Getting too complicated and Turbo Tax no longer provides simple understandable explanations. In addition, for some unknown reason TurboTax threw me into a Canadian Retirement Fund question that I could not avoid. I have no Canadian Retirement Fund accounts at all.

This years product design is bad. Using the box approach has led to mistakes. Last years program was better. Any downloads from financial houses led to double entries if one was not careful. Wells Fargo was terrible since each entry had to be redone for each step.

There are minor quirks, and it does not address all situations, but with guidance from the Internet and other sources you can work around. Examples include the use of 1098T documents by parents, which have been sent in the student's name. Overall, I've found Turbotax to be a good solution. I've used it for a long time, and will continue to do so.

My taxes are fairly straight forward with single income. The amount of sales pitch I'm subjected to while completing my taxes is getting to be outrageous. I've used TurboTax for 20+ years but am considering going elsewhere next year because of the volume of junk adds for more services. Just let me do my thing and get out of the way.

On the plus side - I really appreciated the ability to resize each page. On the minus side - there was no consistency from page to page I also wish that your streamlined narrative referred more to the actual form. I file a schedule C and I have my spreadsheets referencing the actual locations they refer to. (Supplies Part ll Line 22, Other costs Part lll, etc) I need to reference the actual form to make sure I'm putting the correct amounts in the correct places.

Still the best topic by topic guidance. I also rate your research notes (help windows) highly with solid references to IRS.Gov resources. Occasionally I still bet caught in a loop when trying to change an entry e.g. I had to make change some business income/expense entries and the tool took me back to the same question multiple times before I was successful making the change.

Have used Turbo Tax for years and haven't had any really big no issues. Have had several minor issues during review of federal and state. Error message was not clear. Took some research to determine what error message was saying and how to correct. Once I understood the error message the fix was simple.

I have been using TurboTax (MaxinTax) for almost 30 years. This year's was the hardest to use. Several "resources" were harder to understand than the reason for clicking on them in the first place. As I finished the task, TurboTax offered me the choice of receiving my refund by direct Deposit or Check. As always, I chose by check, understanding it might take a little longer to receive. There was no notice that the IRS had changed their policy on writing checks almost a year ago. I am still waiting for my check. I went to the TurboTax website to see if any notices were there. Since that time my email inbox has been flooded with "reminders" to file my taxes. Quite irritating.

I have been using TurboTax for decades. But this is my last year trying to use it. In my opinion, it has gone to the dogs. My tax circumstance cannot be much simpler. But rather than allowing the process to be a breeze, TurboTax somehow manages to convolute things and turn it into an ordeal. I used to find it pretty user-friendly. Not so these days. Instructions sometimes cannot be more opaque. It even managed to screw-up downloads of data from 1099 reports for accounts at a couple of financial institutions. Then when I had to manually enter figures instead, TurboTax actually crashed on me. Furthermore, TurboTax is already an expensive product compared to rivals. But it has become greedy and now uses every opportunity it can find to try to coax users into upgrading or purchasing add-ons. Cheesy sales tactics are something I expect at a used-car lot, not from my tax-preparation software.

My overall experience was good until I changed my mind from e-filing state taxes to manual filing. I spent an hour or more looking for a way to back out of e-filing. I finally found a well hidden area to change to manual filing. I would have liked to have a choice on the first screen to say mail in. There was only the choice to file electronically or file later. I had to search several places to find the mail in instructions.