I found it difficult to go to each section. Especially difficult finding and filling my 1099-R for my Federal Form. Paying extra for the Federal, State and $60 for something I do not remember authorizing, The program should be available on CD. I found it difficult to add the program on my laptop (second install).

Turbo tax did not include Form 1-A for additional deductions for seniors and filed with that mistake. It is impossible to get any help for their mistake without paying them additional $. They force you to use Windows 11 and their online services are incredibly frustrating and at the end of the day, no actual answers or resources to fix the problem they created for me. I have been using Turbo Tax for 20 years and also other intuit products. This will be my last time with any of the products.

I have liked turbotax in the past but the updates are HORRIBLE!!!! I HATE IT!!!!! IT"S IMPOSSIBLE TO FIND THINGS, trys to get you to do it online, can't find a summary to do community property adjustements. I am SO frustrated and will not be using turbotax again!

I had some difficulty loading TurboTax to my computer this year. For some reason, I could see the file, but the return start page didn't show up. I kept trying to load it, and I ended up with two files. The other confusing part was the start page trying to encourage filing on your website, whereas I had purchased the package from a retail store and didn't want to avail myself of your website. It doesn't seem as secure. I did like the $10 credit plus the ease of using the program once I was able to start me returns. The ease of e-filing is so nice. The return is calculated accurately, and the topics offer goo guidance.

After years of using Turbo Tax, I may be looking for something else next year. It loaded extremely slow and messed up other programs I had running. The worst part was the message I got when I tried to add in a new form I had received. It would say something like " We recommend you continue working where you left off" and then it would block me from entering what I needed to.. I often had to logout/shutdown and start over, which we all knowtakes forever. Very frustrating!

THIS REALLY APPLIES TO ALL THE TOPICS ABOVW. Not as efficient, reliable, and intuitive as previous years. Clunky ins accessing previous years data and then not complete requiring lost of manual work arounds and re-entry of items that previous years brought in with prior information.

Quality seems to be an issue. Did not handle forms imported from fidelity cleanly - I had to edit and add information. Also - why cant it take a picture of paper forms like 1099-INT and get the data ?? The boxes are clear enough - this is feeling like old tech.

IRS gave me a IP Pin. TurboTax did not highlight that people who have it must enter it or their return will be REJECTED. AND its tutorial on how to find that line item was confusing. Consequently, it took me 3 tries to finally figure out that the IP Pin was approx. 3 lines from the bottom of the form.

Way more complicated than H&R Block and couldn't change an incorrect PIN when e-filing, so kept getting rejected. By the time all the costs of the whole filing experience, was almost that of filing with an accountant. Will NOT be using this program next year.

I had a problem with a amended tax return. The rep from turbo tax, told me it takes 3 weeks to catch up. they suggested I mail the return. My turbo tax gave me a receipt that I sent the return electronicaly. But when i did the amended it said it was Never sent